208 jobs voor customer relation officer gevonden

Voor de vacature van customer relations officer zorg je ervoor dat een beursstand op administratief vlak op wieltjes loopt.Jij bent de spilfiguur tussen klanten, leveranciers, beurslocaties en interne account en projectmanagers.

Onze klant is veel meer dan zomaar een autobedrijf, het is een gemeenschap die gepassioneerd is over autorijden en innovatie.We zoeken een onverschrokken kampioen in klantrelaties om ons team te versterken als Customer Relations Officer.

Als customer Relations Officer ben je verantwoordelijk voor een goede communicatie tussen reeds bestaande klanten maar ook hun werknemers.Dit doe je voornamelijk door:.

You will be responsible for managing all administrative processes related to registration, declaration, reporting, and the interaction between the administrative processes of customers, operations, and finance.  You shall specifically ensure that all membership processes, internal and external, are of an appropriate high standard, and driven by the best economics and drive operational excellence, significantly improving the efficiency and the reliability of the administrative processes.

Zoek je naar een uitdagende rol waarin je de klantbeleving optimaliseert?

Bedrijfsomschrijving

Mijn klant is een familiebedrijf en staat bekend als een toonaangevende pionier op het gebied van business services.Door de afwezigheid van een collega, zijn ze op zoek naar een tijdelijke nieuwe kracht om het team te versterken.

Ben jij klaar om deel uit te maken van dit tijdelijk project?Ontdek de mogelijkheden en draag bij aan ons succes!

Het bedrijf bevindt zich in Mechelen en is bereikbaar met de auto.

Omschrijving

• Als Customer relations.Creditmanagement ben je verantwoordelijk voor het incasseren van openstaande facturen bij niet-tijdige betaling.
• Je neemt contact op met klanten, zowel telefonisch als via e-mail (NE-FR), die hun betaling nog niet hebben voldaan.
• Je overweegt het inschakelen van een incassobureau of deurwaarder indien nodig.
• Je bent verantwoordelijk voor het opvolgen van de facturatie.

Ben jij op zoek naar een gevarieerde functie waarbij administratie en klantencontact centraal staan?Kan jij je professioneel uitdrukken in het Nederlands, Frans en Engels?

A Professional Customer Service is dedicated to delivering high-quality support and assistance, with the primary goal of promoting customer satisfaction and fostering lasting loyalty for our valued client.

Client Details

Familiarity with our customer is likely if you have an interest in the sports- and healthcare industry.Their commitment to providing the best for their customers aligns with your potential to contribute in that regard.

Situated in Flemish Brabant near Brussels, the company allows for a home office arrangement for two days a week.

Description

• Efficiently manage incoming calls, emails, and online chats
• Address inquiries, complaints, and feedback with a customer-oriented approach
• Integral member of a 5-person Customer Service team
• Proficiently process incoming orders and input them into SAP
• Actively contribute to maintaining and improving company relations and networks
• Dedicated to creating positive customer experiences, particularly in the sports- and healthcare industry
• Proactively seek continuous improvement in customer assistance methods
• Place great importance on upholding the company's image as a representative ambassador

Ben je gedreven, enthousiast en zoek je een functie waarin je je commerciële talenten verder kunt ontwikkelen?

Bedrijfsomschrijving

Mijn klant is een snelgroeiend, internationaal bedrijf en zoekt een International Customer Relations om het team te versterken.Sta jij open voor een nieuwe uitdaging bij een vernieuwend bedrijf?Verken de mogelijkheden en lever een bijdrage aan ons succes!

Het bedrijf is gevestigd in Antwerpen en is bereikbaar met de auto, openbaar vervoer of waterbus.

Omschrijving

• Je bent als International Client Relations het eerste aanspreekpunt voor klanten.
• Je beantwoord vragen over o.a.prijzen, beschikbaarheid en levertijden.
• Je bent verantwoordelijk voor het beheer van bestellingen en leveringen.
• Je behoud het overzicht van lopende bestellingen en geeft de klant regelmatig een update.
• Je beheert klantverwachtingen, zorgt voor tijdige nakoming van toezeggingen en houdt nauwkeurig administratieve gegevens bij.

Ben je gedreven, enthousiast en zoek je een functie waarin je je commerciële talenten verder kunt ontwikkelen?

Bedrijfsomschrijving

Mijn klant is een snelgroeiend, internationaal en duurzaam bedrijf en zoekt een International Customer Relations om het team te versterken.Sta jij open voor een nieuwe uitdaging bij een vernieuwend bedrijf?Verken de mogelijkheden en lever een bijdrage aan ons succes!

Het bedrijf is gevestigd in Antwerpen en is bereikbaar met de auto of openbaar vervoer.

Omschrijving

• Je bent als International Client Relations het eerste aanspreekpunt voor klanten.
• Je beantwoord vragen over o.a.prijzen, beschikbaarheid en levertijden.
• Je bent verantwoordelijk voor het beheer van bestellingen en leveringen.
• Je behoud het overzicht van lopende bestellingen en geeft de klant regelmatig een update.
• Je beheert klantverwachtingen, zorgt voor tijdige nakoming van toezeggingen en houdt nauwkeurig administratieve gegevens bij.

Your role as a Customer Service Representative encompasses ensuring excellent service delivery to both internal and external customers through addressing inquiries, resolving problems, assisting with sales, and providing credit support..Responsibilities include:.

Heb jij een passie voor klantenservice binnen de automobielsector en ben je op zoek naar een nieuwe uitdaging?Bij ons kom je terecht in een omgeving waar flexibiliteit, informele communicatie en een no nonsense cultuur centraal staan.

.Safran Aircraft Engine Services Brussels.

Onder de verantwoordelijkheid van de Head of Sales & Customer Relations heeft u de volgende verantwoordelijkheden:..

About our Support Functions  .A global organization.

We are currently looking for a highly motivated individual to join our dynamic Parts Department as a Technical Customer Support Coordinator.You'll serve as the crucial link between our esteemed dealers and our headquarters, ensuring smooth communication and comprehensive support..

Join a team recognized for leadership, innovation and diversity.Honeywell Building Technologies is looking for a RQB Coordinator..

Be part of our client's IT Technical support team, serving Belgium offices and plants either on site or remotely, with Louvain La Neuve being the primary location.We provide technical support and training to PC and PC network users.

Company information ..Our client, situated in the city of Antwerp, is a international company in full transformation to become a sustainable mobility player...

Our customer is situated in Leuven.After 3 months working from home is an option.a very competative salary.just from school.

As an Customer Service Assistant you are the primary contact between the business and its customers (sales offices, dealers).You will have to manage orders in SAP, contact the markets, where needed to assure a timely and correct delivery to customers.

In this role, you will be responsible for overseeing the order-taking process, ensuring and supporting smooth operations, and leading an experienced team of order management professionals.

You will work in close collaboration with a wide range of different stakeholders (plant managers, sales managers, management, clients…).

This is a new role in the company.The further development and completion of the function might evolve in line with your personal skills.

Order Management: Manage the end-to-end order-taking process, from order receipt to fulfillment, ensuring accuracy, timeliness, and customer satisfaction.

Team Leadership: Lead and motivate a team of five order management specialists, providing guidance, coaching, and support to ensure team success.

ERP Expertise: Utilize your strong knowledge of ERP to optimize order processing, troubleshoot issues, and implement process improvements.

Change Management: Participate in change management initiatives related to order management processes, ensuring smooth transitions and adoption of new procedures.

Customer Satisfaction: Collaborate with other departments to resolve customer issues and inquiries promptly, aiming to exceed customer expectations.

Performance Metrics: Monitor and develop key performance indicators (KPIs) related to order management and work with the team to achieve and exceed targets.

Process Improvement: Continuously evaluate and enhance order management processes for efficiency and accuracy.

Documentation: Maintain accurate records and documentation related to orders, ensuring compliance with company policies and industry regulations.

Reporting: Generate reports and provide insights to upper management on order management performance and trends.

We are looking for a Supply Chain Planner with international experience for our HQ in Brussels.You will be part of the European Supply Chain team.

Client Details

International company with strong values, sustainability and innovation.Head quarters are in Brussels, with affiliates and sales offices in 9 European countries, in China & in Canada.

Description

The key responsibilities :

• Manage regional product portfolio in accordance with stakeholders
• Instruct & manage transport
• Plan & manage value added logistics
• Ensure timely delivery to customer
• Maintain good relations with external service providers (3PL, operations, trucking, customs,…)
• Process Supply Chain data in the ERP and communicate within the company
• Deal with customs clearance matters & documentation
• Assist in logistic related complaints handling
• Communicate & analyze risks with the team leaders
• Assist in Supply chain meetings, exchange of information & bring up ideas for improvement
• Check availability and price with PM/SM
• The planner is the supply chain liaison between Product Management, Customer Service, Suppliers, Logistics and the various production sites.

Delivering customer support, promptly addressing inquiries and feedback, collaborating with sales and technical teams, managing office supplies, and contributing to team business development in Diegem.

Client Details

Our partner, a leading player in the IT sector, particularly in the dynamic field of 'internet of things', is looking to enhance its Sales Team with a new sales support Specialist.If you're passionate about working in IT, here's why you'll thrive in this role.

In this role, you'll embrace expanding responsibilities and cutting-edge technology, propelling your career forward in a thriving environment where company growth offers stability and attractive benefits.

Description

Responsibilities:

• Offer customer support via phone and tickets, ensuring high levels of satisfaction and loyalty.
• Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner.
• Maintain a comprehensive understanding of the products, services, and procedures to provide accurate solutions.
• Collaborate with sales and technical teams to improve the customer experience and resolve complex issues.
• Manage office supplies inventory, ensuring adequate stock levels and organization.
• Participate in shaping and executing office policies and procedures.

As the HR & Administration officer, you will handle all administrative aspects which are crucial to run the office.As a member of our HR team, you will handle HR-related tasks and you will be responsible for all company event.Your role allows you to actively participate in planned projects and introduce fresh ideas to drive our organization forward.

As HR & Administration officer, you will be responsible of:

• Reviewing proposing any amendments to HR and Administration related policies and procedures
• Prevention advisor, be responsible for employee prevention in coordination with the HR senior officer
• Onboarding coordination in close collaboration with the Senior Officer HR, onboarding new joiners from an IT/infrastructure perspective
• Answering any queries employees may have
• Managing internal events/gifts for the employees
• Fleet and company mobile phone coordinator
• Following up on administrative and human resources tasks in collaboration wit the HR Senior Officer
• Managing internal communication
• General administrative tasks and projects related to running and managing the office in close collaboration with management and the entire HR & Admin team
• Manage everything related to the office and making sure the office is fit for purpose - attending to contractors, office deliveries, routine maintenance of the office cleanliness etc.
• Liaising with the IT support team to resolve any IT issues and when devices need to be ordered (including laptops and remote devices as required)
• Ensuring there is a warm welcome for external customers and visitors
• Coordinating processing and payment of invoices

Our client is a leading provider of energy solutions in Belgium and Luxembourg.

• Assist colleagues with IT-related questions and problems
• Process all IT notifications, resolve these issues or involve experts, and communicate the solution to the internal customer.
• Handle, coordinate, and execute all user requests
• Perform standard installation and configuration procedures.
• Participate in migration and rollout projects, installing hardware and software.
• Visit our depots regularly to provide local support.

Be part of our client's IT Technical support team, serving Belgium offices and plants either on-site or remotely, with Louvain La Neuve being the primary location.We provide technical support and training to PC and PC network users.Known for our versatility across the technical spectrum, we use hardware and software tools to solve problems while supporting, installing and maintaining PCs, LANs, server hardware, operating systems, software and related-IT sanctioned peripherals.

Job Responsibilities

• Keep the administration files up to date (maintaining detailed documentation and the inventory), be the guardian of firm standard setup for workplaces, printers, telephone system and associated equipment, mobile phones; installing, setting up and providing support and troubleshooting assistance, when required, to all firm personnel regarding IT related issues.
• Act as focal point of contact for on-site and remote support for the offices/plants people.He will liaise with his local IT colleagues in relation to alerting with regards to problems experienced by users and with systems generally.
• Be in charge of solving a wide panel of requests, from hardware to Office 365, business specific applications, as well as mobile devices related queries.
• Major focus on the organization and the follow-up of the client support activities and of the client satisfaction in this domain.
• Responsible for creating and follow-up incidents and demands tickets in the ITSM system, maintaining complete ownership of incidents through escalation and until complete resolution.
• Create know - how documentation on our client's specific systems, set-up and applications and prepare recommendations to continuously match business needs as well as on project-oriented tasks.

Be part of our client's IT Technical support team, serving Belgium offices and plants either on-site or remotely, with Louvain La Neuve being the primary location.We provide technical support and training to PC and PC network users.Known for our versatility across the technical spectrum, we use hardware and software tools to solve problems while supporting, installing and maintaining PCs, LANs, server hardware, operating systems, software and related-IT sanctioned peripherals.

Job Responsibilities

• Keep the administration files up to date (maintaining detailed documentation and the inventory), be the guardian of firm standard setup for workplaces, printers, telephone system and associated equipment, mobile phones; installing, setting up and providing support and troubleshooting assistance, when required, to all firm personnel regarding IT related issues.
• Act as focal point of contact for on-site and remote support for the offices/plants people.He will liaise with his local IT colleagues in relation to alerting with regards to problems experienced by users and with systems generally.
• Be in charge of solving a wide panel of requests, from hardware to Office 365, business specific applications, as well as mobile devices related queries.
• Major focus on the organization and the follow-up of the client support activities and of the client satisfaction in this domain.
• Responsible for creating and follow-up incidents and demands tickets in the ITSM system, maintaining complete ownership of incidents through escalation and until complete resolution.
• Create know - how documentation on our client's specific systems, set-up and applications and prepare recommendations to continuously match business needs as well as on project-oriented tasks.

You will have a nice balance between the tasks of a account manager and a commercial officer.You will be in charge of the farming of the existing insurance clients, both national in Belgium and international parts of Africa.