12 jobs voor customer relations agent gevonden

As a Customer Service Agent, you'll play a vital role in managing logistics services for our clients.Acting as a bridge between customers and internal teams, you'll ensure smooth operations and meet customer agreements and requirements.

To provide an enhanced level of customer services and operational support.Customer Services agent will deal with shipment specific and other service-related issues.

To provide an enhanced level of customer services and operational support.Customer Services agent will deal with shipment specific and other service-related issues.

Your day as a call agent at Kitchen.Aid:

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• You are proficient in responding to customer inquiries through various channels, such as phone calls, messages, texts, emails and chats.These interactions may encompass queries related to the functionality of our kitchen appliances.
• You persistently follow up with customers until objectives are achieved.
• Your approach is marked by creativity, offering customers tailored advice.

Your day as a call agent at Kitchen.Aid:

.

• You are proficient in responding to customer inquiries through various channels, such as phone calls, messages, texts, emails and chats.These interactions may encompass queries related to the functionality of our kitchen appliances.
• You persistently follow up with customers until objectives are achieved.
• Your approach is marked by creativity, offering customers tailored advice.

Your day as a call agent at Kitchen.Aid:

.

• You are proficient in responding to customer inquiries through various channels, such as phone calls, messages, texts, emails and chats.These interactions may encompass queries related to the functionality of our kitchen appliances.
• You persistently follow up with customers until objectives are achieved.
• Your approach is marked by creativity, offering customers tailored advice.

As a Service desk agent, your role will be to provide client specific product on software/hardware requests.The Technician will handle customer calls and emails, troubleshoot, document and resolve IT related issues on scope based on solutions found in the knowledge base.

As an Internal Sales Advisor, you are the contact point for customers and prospects from the designated region
Together with your colleagues, you ensure a further expansion of the customer portfolio in this region
You have both in- and outbound contacts with customers and prospects
You create offers and orders and follow these up actively: negotiating, arguing and promoting products
You register and deal with complaints and provide a good follow-up
You collaborate closely with the colleagues within your team
You offer commercial support to the representatives
You give guided tours to visiting customers
You identify needs of the prospects/customers and offer our products
You actively use promotions, actions, product of the week and help think about the elaboration of regional actions
You collect market info and pass this on to determine the positioning of the own products
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Technical support Onsite agent:. .Description:.The role involves offering technical IT support to our customers, focusing on their IT infrastructure and software.

As a Senior Automation Consultant you will implement end to end business processes by being a technical expert with an aptitude for technical advisory, analysis, development, and troubleshooting.With focus on pragmatic solutions whilst balancing and having the right focus on availability, scalability, and security.

For our client in east flanders, we're looking for an IT Support Engineer. .

Function within ROM Team:

• Ensure that the tasks performed by the “Customer Services” comply with the regulations in force for both AML and CRS-FATCA, GDPR and other anti-fraud measures as well as internal procedures and policies;
• Perform periodic reviews (KYC) of clients based on their risk profiles;
• Actively participate in the duty of constant vigilance through the analysis of alerts detected by the systems or by the operational departments, draw up detailed and documented reports to be forwarded on the second line;
• Analyze and prepare reports for atypical transactions and, if necessary, forward the results of second-line analyses;
• Analyze PEP profiles, potentially sanctioned clients, etc.
• Respond to requests from local authorities (police, financial prosecutor);
• Actively participate in any project related to regulatory issues;
• Support the development of procedures and make the necessary adjustments to comply with new laws and regulations;
• Take part in the detection of CRS/FATCA indices, the monitoring of the procedure until the preparation of annual regulatory declarations;
• Update and maintain professional knowledge and technical skills in the AML field, CRS & FATCA, GDPR and any other anti-fraud measures in order to maximize their own professional knowledge and apply it optimally within the organization.

The members of the ROM department are part of a team.Each member assists in its function the ROM Manager in reviewing relevant open topic with compliance and other operating departments, of processes and controls, and ensures timely, effective, correct and full regulatory implementation.