339 jobs voor customer support engineer gevonden

We are currently looking for a Support Engineer L2 for one of our good customer..If you have the right skills we can easely get you an interview with the customer !..Location : Near Courtrai.

Do you have strong technical skills?Are you adept at utilizing excellent communication skills to assist and support customers?

• Technical lead for the Vestas site team, act as an interface between the Customer and the Vestas site team and Offshore Technical Support / Offshore Engineering.
• Handling stopped turbines on daily basis in a shift plan, partial working on weekends
• Support Supervision and monitoring of turbine performance and alarm status on a daily basis with a focus on identifying proactive maintenance before generation impacted with a target for improving LPF at site
• Be primary point of contact between Offshore Technical Support / Offshore Engineering and Vestas site team to ensure continuity of discussions.
• Advanced remote troubleshooting
• Support on Technical planning tasks with ERP System (SAP)
• On-site support in troubleshooting of difficult-to-solve/first-of-its-kind issues
• Participate in Offshore Technical Support / Offshore Engineering led technical customer meetings together with Service Manager and Customer Manager.
• Evaluating technical customer questions and reports, and providing answers and presenting technical matters at customer meetings
• Creating, updating, and maintaining guides (VGAs) for Service Technician
• Providing timely responses and supporting the Service and Construction organizations
• Handling requests in ticketing systems
• Ensuring technical knowledge is shared within the team

• Technical lead for the Vestas site team, act as an interface between the Customer and the Vestas site team and Offshore Technical Support / Offshore Engineering.
• Handling stopped turbines on daily basis in a shift plan, partial working on weekends
• Support Supervision and monitoring of turbine performance and alarm status on a daily basis with a focus on identifying proactive maintenance before generation impacted with a target for improving LPF at site
• Be primary point of contact between Offshore Technical Support / Offshore Engineering and Vestas site team to ensure continuity of discussions.
• Advanced remote troubleshooting
• Support on Technical planning tasks with ERP System (SAP)
• On-site support in troubleshooting of difficult-to-solve/first-of-its-kind issues
• Participate in Offshore Technical Support / Offshore Engineering led technical customer meetings together with Service Manager and Customer Manager.
• Evaluating technical customer questions and reports, and providing answers and presenting technical matters at customer meetings
• Creating, updating, and maintaining guides (VGAs) for Service Technician
• Providing timely responses and supporting the Service and Construction organizations
• Handling requests in ticketing systems
• Ensuring technical knowledge is shared within the team

The Engine Owner is in a transversal role and in charge of a portfolio of engine shop visit projects for which he manages the associated internal and external customer relationship through the entire service process: from customer request, through service package proposal, project operational steering, to service delivery and lessons learned, in order to ensure final and internal customer satisfaction over the full spectrum of aspects of the requested service (scope of work, compliance to specs, cost, profitability, turn time, quality, customer support,…).

The Support Engineer at Trust.Builder will play a critical role in ensuring customer satisfaction and retention by providing exceptional technical support and assistance.

A logistics engineer within the Power Technique Service division (PTS) is responsible to implement and follow up the logistic strategy within the division, the customer centers and the distribution centers.Our focus areas are digitalization, efficiency gains, creating an “easy to deal with” environment and competence development The role.

Safran Aircraft Engine Services Brussels is a subsidiary of Safran Aircraft Engines, based at Brussels Airport (Zaventem), specialized in the inspection, maintenance and repair (MRO) of the advanced LEAP jet engines that power the latest generation of the Airbus A320NEO & Boeing B737MAX narrow body families.

Computacenter Belgium is looking for an Senior IT Support Engineer IntroductionYou will provide technical support at one of our key customer’s sites.The customer is based near Brussels North train station.You will work at a Tech.

Do you have knowledge of electrical engineering and enjoy working in a customer-oriented manner?Would you like an important, cross-divisional role in our support department?Then we have the right job for you!

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For our team in Zellik (BE) we are looking for a Technical Support Engineer.

CTG Belgium is looking for Experienced IT Support Engineers to strengthen our Support Team for projects in the regions Antwerp, Brussels and Ghent.Our Support Team, a solution focused group of highly skilled technicians, is active in classical ITIL support environments as well as in Dev.

The Agfa Gevaert Group develops, produces and distributes an extensive range of analog and digital imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.Are you ready to join the forefront of innovation in wide format printing technology?Agfa is seeking a dynamic Global Field Service Engineer to take our global install base to new heights.As a Global Field Service Engineer, you'll be the go to expert for resolving technical escalations from our worldwide install base.

As a Customer Support Engineer, your responsibilities include managing all incoming complaints.Specifically, this entails logging customer complaints and conducting an initial analysis based on the information gathered.

Technical Support engineers at Crestron are the primary technical resource for our customers and partners.They are responsible for actively guiding our customers through the installation, configuration, and commissioning of their Crestron solutions.

In this position, you will get to:

Provide technical support for Thermal products via phone, e-mail and Online Chat for Customers, Field Sales and Customer Service.

Assist to develop new opportunities and interact with customers primarily to increase sales of an organization's products and/or services.

Process external and internal customer questions by telephone, virtual meetings and in writing concerning technical queries, quotes, in an efficient and timely manner.

Process and maintain quotes within the ERP/Salesforce operating system.

Assist Customer service team in reviewing customer complaints related to technical matters, addressing customer and escalating if needed.

Assist Marketing department in technical trainings and marketing literature proofreading.

Provide in-depth technical support for professional customers (Planners, Architects, Consultants, Installers, Contractors, Specialized Distributors and Representatives).

Provide Pre-Design and Design deliverables, coordinate the work of other departments if this work was delegated to another executor.

Manage and create quotes for configured and other MTO products.

Provide support for troubleshooting installation issues & start-up assistance by telephone, virtual digital meeting and in writing.

You are fluent in German (written and spoken) and have a good knowledge English

Bedrijfsprofiel:

We¿re looking for people who put their innovation to work to advance our success ¿ and their own.Join

an organization that ensures a more secure world through connecting and protecting our customers

with inventive electrical solutions.

#Ownership.On Site IT Support Engineer..The purpose: .

We are looking for an experienced Technical Support Person for professional lighting and video systems to further enhance and strengthen our existing team and support our customers worldwide. . Tasks & Responsibilities.

.Safran Aircraft Engine Services Brussels.

We provide our customers with parts, repair and upgrade their compressors and find solutions to their technical problems. Tasks & Responsibilities.

At Axians Audiovisual in Roeselare, we are looking for a Support Assistant for our Support & Managed Services department.Our audiovisual department with projects you can admire in the building of the NATO and the European Commission, is located in Roeselare.

Project Assistant – Customer Support Function

• You are responsible for the helpdesk and the management of support requests
• You ensure the administrative follow-up of the interventions, from the request till its closure
• You are responsible for part of the department's administration
• You manage the planning and organisation of our technicians
• You are actively involved in the financial management of the contracts
• You work closely with the Team Manager and the Project Engineer to manage invoicing
• You daily prepare offers in collaboration with the Project Engineer

What can I do to help our customers be more successful with our product?

That is the mission of our new Technical Project Engineer!

Bloo.Loc is a young High Tech company with headquarters in Hasselt and R&D office in

Leuven, Belgium.We offer smart services based on indoor positioning.Our products

have applications in Logistics, Industry and Smart buildings with customers across the

globe.

Your tasks and responsibilities

• Assist outside sales team in executing and achieving their territory and market business plans.
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
• Prepare basic take-offs based on plan review and specifications; develop maps and accurate bill of materials.
• Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues.
• Extensive interaction with customers, partners and team via phone and email.
• Travel as needed with outside Sales Team to support presentation and trade show activities.
• Maintain expert level of product knowledge and application.
• Listen, understand and convey customer requirements.
• Travel to project sites to perform start-up, integration, and training services.
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values and financial objectives.
• Maintain professional business relationships with target or assigned accounts.
• Provide status of ongoing projects and future projects.
• Identify and communicate customer's needs and sales opportunities to help future growth.

If you want to be part of a dynamic and close-knit professional network, we have an exciting opportunity for you.Our client, a prominent player in consulting, is currently looking for an IT Support Engineer L1/L2 professional to join their exceptional team in Brussels-East.

IT Support Engineer.Responsibilities:

• Address technical issues reported by users, provide step-by-step guidance and escalate complex problems.
• Manage tasks related to user accounts, handle occasional international customer calls.

Your responsibilities will be: Ø To provide technical support; answering support queries either onsite or via phone or email. Ø To maintain a high degree of customer service for all support queries and adhere to IS Policies and Procedures.

Are you fluent in German?Do you have technical knowledge?Are you always looking to learn new things?Then you may be the innovative mind we are looking for!

For an international technical company, we are looking for a technical support representative.

In the position of technical support representative you will be the point of contact for both the professional customers as well as private individuals.

Your tasks include:

- Interacting with customers and answering their questions in a timely manner.

- Processing, managing and creating quotes within the ERP system.

- Assisting the customer service team in handling customer complaints.

- Assisting the marketing department by proofreading drafts.

- Developing technical simulations by using specific software products.

- Coordinating the work of other departments.

- Providing support for troubleshooting.

Bedrijfsprofiel:

An international, technical and innovative company is looking for a technical support representative.

We are currently seeking a Proposal Support Engineer (m/f) for our location in Zaventem.In this role, you will report to the Key Account Manager and become a key player in a team of three responsible for selling cooling units for the petrochemical industry and heat pumps, among other products.If you thrive on preparing technical proposals, conducting cost calculations, negotiating with customers, and enjoy collaborating with other departments, then this might be the perfect job for you!

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• Prepare technical proposals for compressors, compressor units, heat pumps, and cooling units for both existing and prospective clients, adhering to customer specifications
• Collaborate with the engineering team to create a preliminary design of the proposed unit or system
• Verify customer specifications and negotiate these with the support of the engineering and quality teams
• Prepare and monitor the project's cost calculations, including negotiation with potential suppliers
• Maintain internal communication with other departments such as Engineering and Quality

.At Intersoft Electronics, we're at the forefront of engineering excellence, specializing in air traffic control (ATC) and air defence radar solutions.

Super opportunité pour un profil Ingénieur, orienté clients et expérimenté en gestion de projets techniques YOUR NEW COMPANY.For one of our leading Belgian clients active in monitoring electrical networks, we're seeking a Project Deployment Engineer to help them improve their electricity monitoring solutions for Transmission and Distribution utilities.

J&J Med Tech is recruiting for a Quality Senior Engineer to be located in Courcelles, Belgium.Key Responsibilities:Within the role, you will be responsible for the following processes:o QA Zone Owner: VAS areaThe "VAS area," where VAS stands for Value Added Services, is the dedicated space within the Distribution Center where all the repack and relabel activities take place.This is the hub of transformative actions where products undergo packaging modifications, labeling updates, or other value enhancing processes to meet specific customer requirements, regulatory compliance, or marketing needs.