We're the Technical Dealer Support (TDS) team, providing first-line support to our global markets and dealers.Our focus on technical inquiries, remote diagnostics, and connected services ensures top-tier customer service.Join our multicultural team dedicated to communication, customer focus, and collaboration.
Role Overview:
- Act as the primary point of contact between customers and technicians, addressing technical queries in their native language.
- Support technical engineers by gathering, documenting, and conveying essential information for issue resolution.
- Keep customers informed about the status of their cases and assist with translation as needed.
Ideal Candidate:
Passionate about customer service and collaboration.
Strong communication and computer skills.
Meticulous attention to detail.
Fluent in English and German or Finnish, plus another European language.
What We Offer:
Opportunity to work in a global, dynamic organization with skilled colleagues.
Competitive compensation based on experience and performance.
Benefits include extra days off, company restaurant, and health initiatives.
Commitment to continuous training and career development.
Join Us:
If you're passionate about automotive technology, communication, and continual learning, join
Bedrijfsprofiel:
Het bedrijf innoveert al bijna een eeuw lang in transportoplossingen, waaronder trucks, bussen, en motoren, met een focus op efficiëntie, veiligheid, en duurzaamheid.Hun missie is om het leven van mensen te verbeteren door vooruitgang te stimuleren in de transportindustrie.
