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IT Field Engineer

EDITX in
time Online sinds 22 februari 2024 - Vaste jobs

Working at Computacenter Belgium will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues who care in Belgium and across the world.
 
Our motto is “Small enough to CARE, big enough to COPE”.
 
With around 200 colleagues we are at a size that enables us to care for each other and our customers, whilst benefitting from being part of a large international business with global reach and 20.000 colleagues.
Most people who join us, stay with us.They are proud of our reputation and our values as we learn, earn and have fun.This is how we deliver great service to our customers, year after year.

 

Life on the team

Are you passionate about IT and dealing with customers at all levels?  Do you have hardware/software experience and great soft skills?

If so, then we would like to discuss your next career move!

We have an opportunity for an IT Field Engineer to join our dynamic Technical Resource Group team and work for one of our key customers in the region of Mons – Charleroi.

 

What You'll Do

Working as part of a dynamic team you will provide onsite support.

Some of the daily activities are:

  • Providing onsite (at different customers sites) and remote support in the region of Mons.Charleroi
  • Handling incidents and service requests for various business units, shops and warehouses 
  • Executing different IMAC’s (Install, Moves, ADDs, changes …) 
  • Carrying out extensive troubleshooting and problem solving 
  • Support of client specific hardware (printers, hand scanners, meeting rooms,) 
  • Provide support for integration projects 
  • Providing after hours support (standby), in most cases by phone/remote support
  • Logging of incident calls
  • Participation in Techbar support
  • On call:
    • Standard throughout the year: ±1 week per 4-5 weeks from 6:00am-8:00am and 5:00pm-8:00pm (compensated)
    • During July – August: 24/7 (compensated)