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Inside Sales Representative for Clinical Research

STEPSTONE in MECHELEN
time Online sinds 3 april 2024 - Vaste jobs

You support the Business Development Managers by expanding the Clinical Research client base.You will identify new prospecting opportunities and actively reach out to understand their development needs.Close collaboration with the Business Development Managers will be required to create a plan to enhance new account penetration.You will be actively sourcing and calling on new accounts and scheduling meetings for the Business Development Managers, contributing to the growth of the client base and the health of the sales pipeline.

Responsiblities:

  • Develop a sales methodology and strategy for increasing new account penetration
  • Initiate outbound and respond to inbound sales calls, qualify leads, reach out to prospective clients and schedule meetings for the Business Development Managers
  • Maintain frequent email and phone contact with prospective clients to grow and expand business relationships.
  • Generate client interest for SGS webinars, company updates and conferences
  • Maintain and manage the CRM database with all sales activity.
  • Attend internal business development calls and meetings to discuss new opportunities and the overall sales pipeline
  • Provide general intelligence on key competitors.
  • Collaborate effectively with Business Development Managers from other SGS Health & Nutrition business units to bring potential opportunities to their attention.
  • Leverage Social Selling techniques and tools to reach clients through digital channels sharing information

Key Account Manager (Clinical research)

STEPSTONE in MECHELEN
time Online sinds 3 april 2024 - Vaste jobs

As a Key Account Manager, you will focus on a select number of identified key/strategic clients and work to embed and grow business opportunity from a global SGS Clinical Research perspective.You will act as the point of contact between the client and the SGS Clinical Research Organization.

Your key responsibilities are:

  • Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
  • Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
  • Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
  • Collaborate with cross-functional teams to ensure seamless delivery of services and exceptional customer experience.
  • Identify upselling and cross-selling opportunities within existing clients to maximize revenue generation.
  • Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
  • Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
  • Manage contract negotiations, renewals, and pricing discussions in collaboration with the SGS business development & support team
  • Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
  • Work collaboratively with SGS colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients.

Proposal Coordinator

STEPSTONE in MECHELEN
time Online sinds 12 april 2024 - Vaste jobs

The main responsibility of the Proposal Coordinator is following up on the creation of budget quotations for our clients in response to Request for Proposals (RFP) and Change in Scope (CIS) requests.As Proposal Coordinator you bring together different operational teams to collect and process all necessary input for the development of your budget proposals while respecting deadlines and combining multiple simultaneous projects.By complying with our internal standards, you ensure we deliver polished and accurate documents to our clients.This is a detail-driven role and as such any successful candidate will bring a seasoned eye for detail and commitment to compliance with SGS Clinical Research processes and guidelines for budget development.

You will be part of a small but tight-knit team as part of a diverse organization in a fascinating industry.

Your responsibilities

  • You act as the lead for assigned budget requests, in response to RFP and CIS requests.
  • You identify the internal or external client's requirements and you interact with business development and the operational teams to obtain input for your budgets.
  • You set up budgets (ballparks, detailed budgets, client-specific bid grids) for our various clinical conduct services, including our early phase clinical sites, biometrics activities and clinical operations.
  • You take care of all necessary administrative proceedings.
  • You establish and adhere to timelines for completion of deliverables in cooperation with the sales team and/or the operational teams.
  • You ensure clear and open communication towards upper management, the sales team and the applicable operational team members (and occasionally our clients).
  • You review, verify, and evaluate cost estimates to ensure agreement with written information, client specifications and internal assumptions.
  • You conduct quality control measures to ensure the final budget meets the company and departmental standards.
  • You interact with the other Proposal Development team members to ensure alignment on processes, transfer and sharing of expertise and knowledge, and to develop the department's improvement projects.