Under the general supervision of the Common Services Officer (CSO), the primary role of the Common Services Assistant (Human Resources) is to provide administrative support related to procedures and processes, mainly in Human Resources, and, to a lesser extent in financial services.
Supporting the CSO and the managers, the employee provides a wide range of administrative services in Human Resources for the locally engaged employees.
The functions of the Common Services Assistant include the following tasks:
- Responsible of the salary payment process and tasks related to the payroll;
- Advice and information to internal clients on procedures, directives and processes related to Human Resources in order to ensure a standardized and consistent approach at the Mission;
- Recommendations to supervisor on changes in procedures and practices in order to improve effectiveness and efficiency of the procedures, directives and processes related to Human Resources;
- Preparation of standard documents and forms on different systems and to different recipients, draft written correspondence, obtain required approvals and signatures and send the approved documents;
- Creation and update of files and databases;
- Research and compilation of data, verification of documents and information for completeness/accuracy to support the supervisor and managers on Human Resources files;
- Client services: Responds to routine Human Resources enquiries from internal clients;
- Other administrative tasks as required.