What can I do to help our customers be more successful with our product?
That is the mission of our new Technical Project Engineer!
Bloo.Loc is a young High Tech company with headquarters in Hasselt and R&D office in
Leuven, Belgium.We offer smart services based on indoor positioning.Our products
have applications in Logistics, Industry and Smart buildings with customers across the
globe.
Your tasks and responsibilities
- Assist outside sales team in executing and achieving their territory and market business plans.
- Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
- Prepare basic take-offs based on plan review and specifications; develop maps and accurate bill of materials.
- Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues.
- Extensive interaction with customers, partners and team via phone and email.
- Travel as needed with outside Sales Team to support presentation and trade show activities.
- Maintain expert level of product knowledge and application.
- Listen, understand and convey customer requirements.
- Travel to project sites to perform start-up, integration, and training services.
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values and financial objectives.
- Maintain professional business relationships with target or assigned accounts.
- Provide status of ongoing projects and future projects.
- Identify and communicate customer's needs and sales opportunities to help future growth.
