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Application Owner Ticket Vending Machines

EDITX in
time Online sinds 27 februari 2024 - Vaste jobs

You take end-to-end responsibility for managing existing applications and implementing new solutions in a specific business area to optimize performance, stability, consistency, lifecycle and usability of the assigned application portfolio.

Your responsibilities

  • Ensure that the application serves its intended purpose and delivers value to the business.The role of an application owner is to guide the software development lifecycle to performance gains that align with the business vision
  • The application must meet the standards deemed acceptable by all stakeholders, customers, and partners.The application owner guide the development teams to find an optimal trade-off between: Functionality; Performance; Dependability; Cost; User satisfaction
  • Provide appropriate operational, management and technical controls that help mitigate and manage security risks facing software apps, network infrastructure, end users, and the business
  • Follow the service level agreement (SLA) metrics to ensure there is a timely response/resolution to incidents related to the application
  • Support the business by prioritizing product backlog and helping deliver business outcomes
  • Identify areas of improvement and develop a long-term quality improvement program that encompasses the technology and business aspects of the software application

Main activities

  • Advise the client on the improvement, optimization and innovation of business processes, information flows and applications
  • Support the customer in validating and prioritizing their needs and resolves possible bottlenecks proposing alternative solutions
  • Convert validated and prioritized needs/issues into standard features or functional specifications for a custom solution into a business analysis document
  • Check consistency with existing enterprise and solution architecture and seeks advice from enterprise, system and solution architects
  • Report on the progress of analyses, processes and the proposed solution and ensures the formal validation of this solution in terms of architecture and functionality
  • Act as a subject matter expert for business process owners and IT staff regarding the application
  • Translate the functional analysis into a configuration, taking into account the specific requirements of the module(s) used
  • Prepare technical documentation and related configuration documentation
  • Provide training materials
  • Develop test scenarios

Expert Unified Communications - Zaventem

EDITX in
time Online sinds 16 februari 2024 - Vaste jobs

DSTNY Group is at the forefront of innovation, and our Engineering BE team plays a pivotal role in driving technological excellence. As a Unified Communications Expert, you'll be an integral part of our dynamic team, contributing to the growth and transformation of DSTNY Belgium services.If you're a proactive and tech-savvy individual with a background in Telecom and expertise in Unified Communications, we want you to join us on this exciting journey.

Responsibilities:

  • Incident Management: Scope and prioritize incidents from various teams/departments, applying your technical acumen to resolve issues promptly.Clearly define next steps and ensure necessary actions are taken.
  • Knowledge Enhancement: Update and maintain our knowledgebase, sharing insights and expertise to empower the team and reduce the number of incidents.
  • Collaboration: Work closely with product owners, development teams, and operators to prioritize bug fixes and improve the overall release management process.
  • Technical Support: Provide guidance to QA, Operations, and other teams to support tandem platform interoperability.
  • Training: Conduct training sessions for DSTNY teams, enhancing their technological proficiency to minimize ticket escalation.
  • Vendor Engagement: Foster relationships with vendors, contributing to architecture development and addressing escalated production issues.
  • Process Improvement: Identify and contribute to process improvements within the Engineering BE team, ensuring efficiency and excellence.
  • Collaboration with Product Management: Work closely with the commercial product manager to align technical strategies with business goals.

HSEQ Coordinator Area Benelux/UK/Ireland (m/f/x)

STEPSTONE in BRUSSEL
time Online sinds 10 april 2024 - Vaste jobs
Your missions: * Integrated Management System (IMS)/HSEQ Management System: You are responsible for implementing IMS in the subsidiaries in support to technical teams in the affiliates following MAESTRO company referential.You support affiliates in several missions: annual reviews of the affiliates' IMS, carry out internal audits of affiliates. You participate in the affiliates' accident investigations, analysis, REX and are responsible for the methodology used.You participate in carrying out the inventory of the compliance with HSE invariants of existing stations and the associated action plan, in coordination with the European Project Supervisor. * Use, updating and creation of internal tools: You ensure the proper use and storage of documents as well as the deployment and proper use of HSE tools.* Participation in station creation and renovation projects: You drive the HSEQ qualification of service providers and the performance of audits of contractors when necessary, in your area. You provide HSE expertise in the station projects of your area and support during high risk operations.* HSE training and support: You identify and follow the HSE training needs of the affiliates and propose the implementation of training in your area.You identify the risks linked to the distribution of new energies for mobility (EV, hydrogen, …). * Communication and Support: You assist affiliates in the organization of World Safety Day (WSD), HSE conventions/events with service providers.* Sustainability and Environment: You support affiliates in the implementation of Corporate Sustainability actions (stakeholder mapping, energy efficiency, biodiversity). * Product quality : You ensure product quality processes are implemented and provide support if needed.The job owner will also participate in the Europe Technical Department steering committee and the HSE Europe steering committee. You will be guided from your first day on the job: education and training are an intrinsic part of your career.