320 jobs voor user experience gevonden

Job description.We are looking for a Business Service manager to support the Change management, communication and training effort for its End user services organization and more specifically the migration from Windows 10 to Windows 11.

JOB DESCRIPTION.This position provides support to users of Chauvet information technology systems and infrastructure.

Your main duties will include:

Set the vision and turn the customer's 'user experience' requirements into objectives

• Define and develop the Squad Use strategy and customer "user experience" requirements based on the information shared by the customer and/or determined by the market.
• Ensure that the definition of the acceptance criteria is consistent with the "user experience" requirements to be developed
• Ensuring that this vision is always appropriate for all parties involved (the customer, the CST Lead, the other Product Owners involved, etc.).
  

Coach the members of the Squad

• Coach a multidisciplinary team (Squad) (in a functional way) (e.g.Solution Manager, Service Manager Onboarding, Data Product Expert, UX/UI Designer, etc.).
• Identify the skills needed to form a high-performing multidisciplinary team capable of delivering the "user experience" requirements required by the customer and/or defined by the market and share these with the CST Lead and COE Leads.
• Provide feedback to the Chapter lead on the performance of the members of his Squad for the purpose of their evaluation.
  

Understand customer and market needs.

• Collaborate and consult with customers (small to medium (complexity)) to identify their needs, expectations and any issues they may encounter in their user experience (e.g.app, website, plateform shipping manager light, etc.).
• Through research, surveys or other techniques compare and track improvements to evolve the user experience
• Reflect the needs of the customer in the Squad
• Identify required competencies
  

Define the Minimum Viable Product (MVP).

• Identify the Minimum Viable Product (MVP) and the functionalities corresponding to the MVP, taking into account customer needs and expectations as well as internal constraints related to available resources.
• Prioritize the order in which functionalities are processed based on commercial value and customer needs
  

Define and manage the backlog of functionalities.

• Define the backlog of functionalities to be developed.
• Prioritize the order in which functionalities are processed based on commercial value and customer needs
• Create user stories, plan iterations, monitor progress and modify, validate and test the functionalities
• Regularly through interaction and communication with the customers keep them informed of the progress of the functionalities being developed and take into account the various comments when prioritizing the backlog.
  

Assist the B2B customer.

• Support the customers during the integration process (onboarding), whether it is starting a new customer or implementing an additional product/service for an existing customer.
• Provide training on how to use the service, including creating training materials, organizing face-to-face or online training sessions, and providing ongoing support during the initial usage phase
  

Measure, maintain and manage the user experience

• Establish key performance indicators (KPIs) to assess the efficiency of the user experience (e.g., conversion rate, user retention, overall satisfaction)
• Collect feedback from customers
• Use performance indicators to identify areas for improvement and adj.

Your main duties will include:

Set the vision and turn the customer's 'user experience' requirements into objectives

• Define and develop the Squad Use strategy and customer "user experience" requirements based on the information shared by the customer and/or determined by the market.
• Ensure that the definition of the acceptance criteria is consistent with the "user experience" requirements to be developed
• Ensuring that this vision is always appropriate for all parties involved (the customer, the CST Lead, the other Product Owners involved, etc.).
  

Coach the members of the Squad

• Coach a multidisciplinary team (Squad) (in a functional way) (e.g.Solution Manager, Service Manager Onboarding, Data Product Expert, UX/UI Designer, etc.).
• Identify the skills needed to form a high-performing multidisciplinary team capable of delivering the "user experience" requirements required by the customer and/or defined by the market and share these with the CST Lead and COE Leads.
• Provide feedback to the Chapter lead on the performance of the members of his Squad for the purpose of their evaluation.
  

Understand customer and market needs.

• Collaborate and consult with customers (small to medium (complexity)) to identify their needs, expectations and any issues they may encounter in their user experience (e.g.app, website, plateform shipping manager light, etc.).
• Through research, surveys or other techniques compare and track improvements to evolve the user experience
• Reflect the needs of the customer in the Squad
• Identify required competencies
  

Define the Minimum Viable Product (MVP).

• Identify the Minimum Viable Product (MVP) and the functionalities corresponding to the MVP, taking into account customer needs and expectations as well as internal constraints related to available resources.
• Prioritize the order in which functionalities are processed based on commercial value and customer needs
  

Define and manage the backlog of functionalities.

• Define the backlog of functionalities to be developed.
• Prioritize the order in which functionalities are processed based on commercial value and customer needs
• Create user stories, plan iterations, monitor progress and modify, validate and test the functionalities
• Regularly through interaction and communication with the customers keep them informed of the progress of the functionalities being developed and take into account the various comments when prioritizing the backlog.
  

Assist the B2B customer.

• Support the customers during the integration process (onboarding), whether it is starting a new customer or implementing an additional product/service for an existing customer.
• Provide training on how to use the service, including creating training materials, organizing face-to-face or online training sessions, and providing ongoing support during the initial usage phase
  

Measure, maintain and manage the user experience

• Establish key performance indicators (KPIs) to assess the efficiency of the user experience (e.g., conversion rate, user retention, overall satisfaction)
• Collect feedback from customers
• Use performance indicators to identify areas for improvement and adj.

This position provides support to users of Chauvet information technology systems and infrastructure.Handles systems hardware/software upgrade and maintenance.

Concept designer / Information Architect for web and mobile banking applications Context    Within the Concept & UX Design team we support projects (& business) in delivering great, convenient, relevant & engaging customer experiences.In our day to day job, we include the many target audiences continuously in the various stages of development of our projects.We are looking for experienced concept designers to support the long term evolutions of our mobile and web banking applications both for clients & employees. Function Description    A concept designer at BNP Paribas Fortis is responsible for translating the value proposition of a product or service into tangible concepts and high level wireframes. You define the initial big picture and conceptualize how the product or service will address the user needs and how it will interact in our complex ecosystem of external and internal digital channels (web and mobile apps, advisors interfaces, … ).You defend the voice of the customer and foster creativity to create innovative and feasible digital solutions that meet our customers high expectations.You facilitate workshops, conduct interviews and organize brainstorm sessions with different stakeholders to gather user and business needs and transform insights into tangible concepts.

Craft Intuitive Interfaces as a UI Software Developer at Intersoft Electronics!.At Intersoft Electronics, we're at the forefront of engineering excellence, specializing in air traffic control (ATC) and air defence radar solutions.

Purpose :We are looking for an experienced front end Engineer to join our CIT team. You will be working on the front end of our web based back office sytem, together with our designers and back end engineers.

Our client is a company offering consulting and management services relating to supplementary pensions, life and disability benefits.The company employs around 45 people and manage 5 pension funds (OFP's), has 17.500 affiliates and has 2.2 billion EUR assets under management.

They are looking for a Network & System Engineer for the rationalization and implementation of their new IT infrastructure and tools in support of their Digital Transformation.

They have started their Digital Transformation that will lead to host all of its IT services on a new infrastructure platform, based on Azure and Office 365.They are also redeveloping their core business application landscape to rely on a solution supported by a microservice architecture, hosted in Azure.
They are looking to reinforce their infrastructure team with a network & system engineer that has a cross-domain experience.He will be actively involved in the design, implementation and operation of the new IT infrastructure.

As Network & System Engineer you will complete the autonomous team of 3 system and network engineers in charge of the infrastructure and security management; as well as providing user support to about 45 users.

As such, you can expect undertaking various activities that cover :

• A major involvement in in the design, implementation and operation of the new IT infrastructure; following the architecture (and requirements).
• Ensure the availability, reliability and performance of the infrastructure and related services.
• Helping guaranteeing the security of the infrastructure services and application landscape.
• Creating and maintaining technical documentation (Design and implementation).
• Participating in the creation and roll-out of IT operational policies, procedures and inventories.
• Ensure a responsive and high quality service by providing IT assistance and support to our internal and external users.

The Belgian and European energy landscape is in full swing.Did you know that our organisation plays a crucial role in this? Our organisation ensures the reliability and sustainability of the electricity supply in our country.Side by side with other Contingent Workers and internal staff, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.Only together can we make the biggest impact possible!

SAP Functional Logistics MM/PM/PS Consultant Brussels, Belgium..

Purpose . We are looking for an experienced front end Engineer to join our CIT team. You will be working on the front end of our Web based back office sytem, together with our designers and back end engineers.

We are on the hunt for a Full Stack Robotics Developer, a unique role tailored for those who can navigate the breadth of robotics—from user-friendly interfaces down to the intricate dance of hardware and software integrations.If you have the versatility to span the spectrum of robotics development, we want you on our team!

Supporting users in the utilization of Grimaldi Group core business bespoke software systems.

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Analyse request for new procedures to be developed, management of system change needs and define related workflows.

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Discuss with end users, external stakeholder(terminals, customers) or managers and translate requests into structured spefications.

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Extra data, do data analysis and presentations.

As a full stack developer at Tangent Works you will work on building the front end and back end components of a distributed machine learning system TIM (Tangent Information Modeller)..TIM is an automatic model building engine for forecasting and anomaly detection on time series data.

The PHP Developer develops web applications with PHP and technologies such as Laravel and Symfony.They create user interfaces with HTML, CSS and Java.

Mission:.One of our key growth drivers for this position is relationship management across a wide range of relationships including investors, partners.

What is a UX/UI Designer at Cream? . As Eyon, UX/UI Designer, you will be responsible for the ideation process of the user.

Mission context    Want to work with us to help the shift towards a more sustainable world?Already an experience in the Invest and Process world?

Responsibilities.Content Creation:.Develop compelling copy for various marketing materials on websites.. Ensure consistent messaging and tone across all communication channels..

We are.one global team, with colleagues, partners, and customers all over the world.

Team description  .We are seeking a Senior Engineer to join our client's team, Transversal Support and Services, to work on building and driving adoption of their platform.

Zo maak jij het verschil bij ons….Als UX/UI designer ben je samen met je team verantwoordelijk om onze producten tot het beste eindresultaat te brengen.

Tekst.ai is looking for a Front end Engineer.Our mission is to shape the industry standard of processing and classifying human communication using AI technologies, providing a unique user experience in navigating conversational data at scale.

This company is a well known, internationally oriented company based near Brussels..

Are you an IT Support / Infrastructure Engineer with 3 6 years of experience, fluent in English and either French or Dutch?Ready to tackle diverse IT challenges and drive innovation within a dynamic team in Brussels?

• Ensure the day-to-day operations of the Walloon tier-1 supercomputer
• Monitoring and maintenance of resources and management tools
• User support : assistance with onboarding and resolution of software issues
• Contribute to the drafting of technical specifications for the supply of new equipment
• Collaboration with suppliers for proactive maintenance and hardware or software updates
• Continuous improvement of user and system documentation

Responsibilities:

Translate requirements

• Translate business requirements into features
• Validate features with business users, technical teams & architects
• Align the features over projects, teams & applications
• Divide the features into releasable sprint increments (user stories)
• Create a functional analysis that enables the development team to implement the user stories
• Assist IT-tester to create and execute test cases

Documentation

• Document features, stories & analysis in tools like Jira & Confluence
• Explain goals, features & stories in sprint planning meetings
• Participate in sprint demo's, reviews & retrospectives
• Support end-to-end testing