5919 jobs voor customer gevonden

Executing the administration of returned goods.Releasing customer orders to deliveries.Complaint handling (replacement, communication to the customers).Creating & updating masterdata in SAP for deliveries.

As a Customer Success Manager, you play a key role in ensuring our clients receive the best possible support and service.You will be the bridge between customers and internal teams, making sure every request is handled efficiently while building long-term relationships.

Client Details

Our client is an international company active in the pharmaceutical sector.

Description

As a Customer Success Manager, you play a key role in ensuring our clients receive the best possible support and service.You will be the bridge between customers and internal teams, making sure every request is handled efficiently while building long-term relationships.

Tasks:

• Act as the main point of contact for customers, ensuring top-notch service and quick issue resolution
• Guide clients through the onboarding process and ensure they maximize the value of our products/services
• Work closely with internal teams (sales, logistics, and technical support) to streamline customer requests
• Analyze customer needs and proactively suggest solutions to improve their experience
• Use SAP to track orders, manage customer data, and optimize processes
• Handle unexpected challenges with a hands-on and flexible approach

Executing the administration of returned goods.Releasing customer orders to deliveries.Complaint handling (replacement, communication to the customers).Creating & updating masterdata in SAP for deliveries.

Data Entry & Documentation: Keeping records of customer interactions, transactions, and feedback..Collaboration with Other Departments: Working with sales, logistics, and technical teams to improve customer experience..

Support in knowledge sharing among the different customer service teams materials to customers.Monitoring customer sales plan, quota, orderbook and acting when needed.

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets.Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:
- Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
- Receiving, processing and confirming orders
- Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
- Monitoring customer sales plan, quota, orderbook and acting when needed
- Pipeline order management
- Reporting on demand for customer related information
- Being first-line support for sustainability related topics
- Participating in the development work related to own responsibility area
- Support in knowledge sharing among the different customer service teams

Analyze customer needs and proactively suggest solutions to improve their experience.Use SAP to track orders, manage customer data, and optimize processes.

Resolving customer issues promptly..Foster strong customer relationships by providing outstanding service and personalized support..

Vivaldis Office is op zoek naar een customer service medewerker voor onze klant in Tessenderlo. Onze klant is gespecialiseerd in betonelementen voor de rioleringsmarkt.

Neem gerust de vacature even door!Indien je nog vragen hebt, kan je ons telefonisch bereiken op 011 94 81 56.

Jouw takenpakket als customer service medewerker / customer service officer bestaat uit:

• Je bent het eerste aanspreekpunt voor de klanten;
• Je verwerkt bestellingen en roept klanten af;
• Je plaatst bestellingen bij interne en externe transporteurs;
• Je kan de vrachten coördineren en plannen;
• Je hebt geen probleem met het opstellen van vracht- en laaddocumenten;
• Je houdt je graag bezig met algemene administratieve taken zoals het rapporteren van transportactiviteiten, printen van leveringsbonnen, opdrachten communiceren aan de magazijniers en transportfirma's, etc.
• Daarnaast ontvang je bezoekers op kantoor en beantwoord je inkomende telefoons en e-mails.

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets.Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:

* Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
* Receiving, processing and confirming orders
* Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
* Monitoring customer sales plan, quota, orderbook and acting when needed
* Pipeline order management
* Reporting on demand for customer related information
* Being first-line support for sustainability related topics
* Participating in the development work related to own responsibility area
* Support in knowledge sharing among the different customer service teams

Knowledge Sharing: Support knowledge sharing among different customer service teams..

Set up and optimize automated customer journeys using email, SMS, and onsite personalisation..Segment customer databases to create personalized marketing campaigns based on customer behavior and purchase history. .

JobomschrijvingKlinkt een job als Customer Service Medewerker, je als muziek in de oren?Dan is deze job als Customer Service Medewerker in Wetteren geknipt voor jou.

Als Customer service coordinator ben jij de schakel tussen de klant en onze interne afdelingen...

We are seeking a dedicated Support Coordinator for our Customer Service Department who can handle a fast-paced environment while ensuring excellent service and support to our clients.

Client Details

This organisation is a leading player in the FMCG sector, employing over 5000 people globally.They are well-established, operating in over 50 countries, and have a significant presence in Brussels where this role is based.They are renowned for their commitment to quality and excellence in customer service.

Description

• Provide top-notch customer service by effectively managing customer inquiries and complaints.
• Coordinate with team members to ensure smooth operations and optimal performance.
• Track and report on customer interactions to identify areas for improvement.
• Maintain a high level of product knowledge to provide accurate information to customers.
• Manage customer accounts efficiently, ensuring that all information is accurate and up to date.
• Work closely with other departments to resolve customer issues promptly.
• Participate in team meetings to discuss strategies for enhancing customer satisfaction.
• Adhere to company policies and procedures while performing daily tasks.

Vivaldis Office zoekt een customer service manager/ customer service medewerker voor een klant in Heusden-Zolder.Onze klant is een internationaal merk gespecialiseerd in keukenmateriaal.

 

Neem gerust de vacature even door!Indien je nog vragen hebt, kan je ons telefonisch bereiken op 011 94 81 56.

 

Jouw takenpakket als customer service manager/ customer service medewerker:

• Je helpt klanten verder via e-mail, chat, Whats.App en sociale media en begeleidt hen in hun aankoopproces;
• Je monitort en analyseert klantfeedback;
• Je zet acties op om de klanttevredenheid en loyaliteit te verbeteren;
• Je reageert actief op sociale media, bouwt aan een sterke klantencommunity en stimuleert merkambassadeurschap;
• Je analyseert klantinzichten en vertaalt deze naar verbeteringen in de klantbeleving en bedrijfsstrategie;
• Je helpt klanten in verschillende Europese talen met behulp van AI-vertalingen.

Customer issues..?Build and maintain strong customer relationships by delivering exceptional service..

.2+ years of relevant experience in customer service, account management, or customer success;.

Knowledge Sharing: Support knowledge sharing among different customer service teams..Join Our Team as a Customer Service Specialist!.Are you a customer focused professional with excellent communication skills?

In deze rol ben je verantwoordelijk voor het reilen en zeilen van het customer service team.Getriggerd?Lees snel verder voor meer informatie!De functie inhoud Hoe ziet je dag er als customer service manager uit?

Als cruciale schakel in onze logistieke keten draag jij bij aan een vlotte afhandeling van het vervoer van en naar de terminal.Voor onze klant zijn wij op zoek naar een gedreven CUSTOMER SERVICE MEDEWERKER.JobomschrijvingAls CUSTOMER SERVICE MEDEWERKER ben je verantwoordelijk voor volgend takenpakket:.

 Utilize your language proficiency to ensure effective communication and resolution of customer issues. Build and maintain strong customer relationships by delivering exceptional service.

Voor onze klant zijn wij op zoek naar een CUSTOMER SERVICE MEDEWERKER met plaats tewerkstelling regio KALLO..JobomschrijvingAls CUSTOMER SERVICE MEDEWERKER!..Beheer van dossiers en volledige klantopvolging..

Assist in testing new features and releases to ensure they meet customer needs and maintain platform reliability..Analyze support metrics and contribute insights to improve the customer experience and platform performance.

Our client, a well-established company in the retail sector, is looking for an Customer Service Specialist to join their team.In this role, you will manage the end-to-end order process while coordinating logistics operations to ensure smooth deliveries and customer satisfaction.

Client Details

Our client, a well-established company in the retail sector.

Description

Our client, a well-established company in the retail sector, is looking for an Customer Service Specialist to join their team.In this role, you will manage the end-to-end order process while coordinating logistics operations to ensure smooth deliveries and customer satisfaction.

Tasks:

• Order Management: Process customer orders in SAP, ensuring accuracy and timely fulfillment.
• Invoicing & Credit Control: Oversee the billing process, monitor outstanding payments, and handle credit notes when necessary.
• Logistics Coordination: Work closely with warehouses and transport partners to ensure on-time deliveries.
• Customer Support: Act as a point of contact for customers regarding order status, delivery schedules, and invoice-related questions.
• Process Improvement: Identify and implement improvements in the order-to-cash workflow to enhance efficiency.
• Reporting & Documentation: Maintain accurate records in SAP and generate reports for internal stakeholders.

.Enhance the customer service experience to foster customer engagement and growth..Maintain customer satisfaction by providing effective problem solving resources..

Strong communication and organisational skills are essential to ensure smooth operations and excellent customer service.

.Order Management: Process customer orders in SAP, ensuring accuracy and timely fulfillment..