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Import agent airfreight

Synergie Diegem interim in STEENOKKERZEEL
Vaste jobs
Online sinds 17 apr. 2026
As an Air Import Agent, you are responsible for smoothly and timely coordinating air freight and providing excellent customer service. You ensure that everything, from freight transportation to administrative processing, runs seamlessly Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operating system Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone toairline offices Use Tree View on daily basis Ensure timely delivery of freight to customers for Import shipments Ensure documents are timely sent to customer or broker for customs purposes Ensure accurate and timely client and vendors billing Interact with our customers in arranging their international shipments, meeting customer service standards Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others) Meet compliance at all times to regulations Understand department process flow, constantly looking for areas of improved efficiency Ensure all customers standard operating procedures are followed and updated in the DLSOP Overseas communications, timely responses to emails and requests (internal and external). Meets company standards of 52 hours training per year per employee Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstandingintegrity and pride

Air Import Agent

Xtra Interim Kortenberg in MACHELEN
Vaste jobs
Online sinds 15 apr. 2026
As an Air Import Agent, you ensure the accurate, compliant, and timely handling of international air import shipments. You work in a structured, process-driven environment where customer service, operational precision, and teamwork are essential. This role serves as the entry point for a long-term logistics career, with clear internal growth opportunities toward Lead, Supervisor, and Manager positions Manage the full operational flow of air import shipments from arrival to final delivery Ensure accurate and timely data entry in internal systems, including proprietary tools and SAP Track and trace shipments and proactively communicate updates to customers and internal teams Follow daily workflows to maintain consistency and compliance Coordinate timely delivery of freight to customers and partners Prepare and send documentation required for customs clearance Ensure accurate and timely billing to customers and service providers Communicate professionally with customers to arrange international shipments and meet service expectations Maintain strong relationships with airlines, trucking companies, and other logistics partners Follow all internal procedures and comply with external regulations Identify opportunities to improve efficiency within the department Ensure customer SOPs are followed and updated when needed Meet KPI standards as defined by company procedures Maintain timely communication with overseas offices and partners