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Operations Manager
HRConsul
voor een job in
BRUGGE
vandaag
Contract
- Vaste job
- Voltijds
- Dagwerk
- Contract van onbepaalde duur
Talenkennis
- Nederlands (Goed)
- Engels (Goed)
Vereiste studies
- Geen specifieke studievereisten
Werkervaring
- Minstens 2 jaar ervaring
Functieomschrijving
ICTS is the trusted partner for trailer rental, fleet maintenance and repairs, field services, and 24/7 roadside assistance. The company provides customers with a complete, worry-free solution for maintenance, servicing, breakdown support, and other on-road services. To strengthen its team, ICTS is looking for an Operations Manager.
Ready to take on responsibility within a growing international company? Then you might be the one that we are looking for!
JOB DESCRIPTION
- Leading, coaching and supporting the operational teams in Belgium, the Netherlands and Poland.
- Organising and overseeing daily operations and rental planning in close cooperation with the workshops.
- Monitoring the availability and quality of the trailer fleet, including correct inspections at handover and return.
- Ensuring professional customer service, accurate administration and the proper follow-up of damage cases.
- Monitoring operational KPI’s, resolving bottlenecks and implementing improvements where needed.
- Promoting effective cooperation between operations, workshops and administration.
Profiel
PROFILE
- Proven experience in a supervisory or management role within an operational environment, preferably in transport, logistics or a technical sector.
- A higher education qualification or an equivalent level gained through experience, combined with strong planning and organisational skills.
- Clear communication, a coaching approach and the confidence to make decisions.
- A customer-focused, proactive and solution-oriented mindset, even under pressure.
- Good knowledge of MS Office and the ability to learn new software quickly.
- Excellent command of Dutch and English, both written and spoken.
Professionele vaardigheden
- Een budget beheren
- Een team coördineren
- Intern communiceren
- Geschillen- of klachtendossiers behandelen
- Het materieel op de transportroutes beheren
Persoonlijke vaardigheden
- Stressbestendigheid
- Verantwoordelijkheid
- Coachen
- Plannen en organiseren
- Initiatief
- Analyseren
- Communiceren
- Richting geven
- Kritisch denken
- Resultaatgerichtheid
- Flexibiliteit
- Zorgvuldigheid
- Zelfstandigheid
- Beslissen
- Samenwerken
- Klantgerichtheid
- Digitaal denken
Aanbod
OFFER
- A varied management position with responsibility across several countries and teams.
- An attractive salary package complemented by a range of benefits.
- Plenty of room to take initiative and help shape the operational organisation.
- Training and development opportunities tailored to your personal and professional growth.
- An international working environment with short lines of communication and committed colleagues.
Plaats tewerkstelling
International Container en Trailer Services LANCELOOT BLONDEELLAAN 11 8380 BRUGGE
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