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Freelance Business Process Lead

MICHAEL PAGE INTERNATIONAL (BELGIUM) in
Vaste jobs
Online sinds 29 apr. 2026
Our client is rebuilding its B2B digital infrastructure from the ground up. This project will replace our legacy webstore with a modern Adobe Commerce platform, supported by a custom middleware layer and deep integrations with Sage ERP, Akeneo PIM, Salesforce CRM, and our warehouse management systems - across 8 European markets. Jobomschrijving- Author Product Descriptions and functional specifications for all programme deliverables, ensuring each sprintoutput is documented, validated, and traceable to business requirements.- Lead business process analysis across the full Order-to-Cash cycle: ordering, pricing, credit management,catalogue, returns, invoicing, and discount management - for all 8 EU markets.- Identify and document gaps between current ERP workflows and the target platform; collaborate with the ERPteam to define and agree system configuration requirements.- Plan and lead User Acceptance Testing (UAT) for each sprint; act as the primary UAT sign-off authority incollaboration with the Delivery Manager/Product Owner.- Facilitate focused, decision-oriented workshops with business stakeholders across commercial, logistics, finance,and customer service functions.- Design and communicate business change requirements to operational teams in Belgium, Germany, France, Spain,Italy, Poland, and Hungary ahead of each market go-live.- Validate platform configuration against documented business requirements and maintain an up-to-date processchange log throughout the programme.- Support the Delivery Manager/Product Owner with backlog refinement, ensuring user stories accurately reflect process requirements and acceptance criteria are clearly defined.