770 jobs voor customer operations gevonden

Wij zijn op zoek naar een gemotiveerde Customer Operations Service Medewerker om ons team te versterken.Als Customer Operations Service Medewerker ben je verantwoordelijk voor het ondersteunen van onze verkoop, logistiek en klantenservice. .

Onze klant levert buitengewone oplossingen om communicatie te versterken.JobomschrijvingVoor onze klant te Schoten zijn wij op zoek naar een Customer Operation Analyst..

. Étapes à suivre The Operations Coordinator works cross functionally to deliver an exceptional experience to our customers by coordinating day to day delivery operations, as well ensuring smooth operations at their Tesla location(s).

. Étapes à suivre As the Operations Specialist Finance you will be part of Belgium's central Operations Team and report to Operations Manager.

Voor onze klant te.Schoten zijn wij op zoek naar een.Customer Operation Analyst. Dit houdt in dat je in.nauw contact staat met.klanten inverband met hun.zending.

The Engine Owner is in a transversal role and in charge of a portfolio of engine shop visit projects for which he manages the associated internal and external customer relationship through the entire service process: from customer request, through service package proposal, project operational steering, to service delivery and lessons learned, in order to ensure final and internal customer satisfaction over the full spectrum of aspects of the requested service (scope of work, compliance to specs, cost, profitability, turn time, quality, customer support,…).

6-mo role as Operational Process Expert with major telecom leader.Drive seamless integration of services, enhance B2B operations, and elevate customer satisfaction.Lead improvements, collaborate with cross-functional teams, and optimize processes for a dynamic customer experience.Join us in Brussels for this impactful journey!

• Temporary role (6 months) in the B2B department of a leading telecommunications organization.
• Responsible for seamless integration of new services and processes in Customer Operations.
• Identify structural improvement points in products and processes to enhance quality and customer satisfaction.
• Lead initiatives in collaboration with the B2B - CSO team, Business Process and Quality team, and External Partners.
• Maintain continuous contact with internal and external stakeholders to optimize customer support processes.
• Initiate improvement plans based on KPI measurements and customer experiences.

Key Responsibilities Direct Responsibility: 1.Key responsibilities To act as the primary point of contact for quotations and enquiries for ad hoc business To identify sales opportunities.

Key Responsibilities Direct Responsibility: 1.Key responsibilities To act as the primary point of contact for quotations and enquiries for ad hoc business To identify sales opportunities.

Crane Worldwide Logistics Belgium is seeking a skilled and experienced Air Export Operations Specialist to join our fast growing airfreight division.

We are looking for a customer operations specialist for a company in Zaventem. The company is specialized in the distribution of chemical products for industrial usage.

Als toonaangevende horeca toeleverancier biedt onze klant een uitgebreid gamma aan.Met een team van 150 gemotiveerde medewerkers staan ze klaar om hun klanten steeds opnieuw een uitstekende service te bieden.Doe je graag administratief werk?Help je klanten graag verder en ben je iemand die service- en oplossingsgericht werkt?Kan je goed zelfstandig werken, ben je een teamplayer en ben je nauwkeurig in alles wat je doet?Binnen de operations afdeling is het Customer Operations Team een nieuwe afdeling die de coördinatie doet tussen de operationele en commerciële afdelingen.Contact met klanten, verkopers en customer service over status van de bestellingen, niet-leveringen en extra bestellingen Contact houden met chauffeurs onderweg Opvolgen van extra ritten Administratief opvolgen van de retours Samenwerken met de warehouse supervisors Flexibel meewerken op inkomende goederen Sterk team vormen met de customer Operations supervisor Je rapporteert aan de Customer Operations supervisor.

You will directly interact with Customers, Sales Managers and other key functional teams e.g. Product Planning, Logistics Operations, Site Loading Teams...As Customer Service Representative your tasks will be:• Assist in order fulfillment activities such as taking orders, updating pricing information, determining appropriate shipping methods, routes and rates, country & customer order requirements based on reliable, validated PO/Proforma Invoice/Contract info• Pro-actively respond to customer queries, for example order status, order amendments, resolving problems with potential customer impact, for example credit blocks, delivery issues, thereby ensuring a high level of customer service.• You liaise with Sales and Local Planning to determine acceptability of terms and conditions;• You ensure that all movements from the Production or Storage Sites are made with correct documentation and declarations, particularly for hazardous goods;• You liaise with Freight Forwarding Company and Tank Operators to ensure effective and efficient despatch and freight forwarding on an operational basis;• You ensure KPI data such as customer complaints, non-conformances;• You provide input and advice on related processes in projects and meetings as required;

Responsible for INSTALLATIONS Fire & Security. Develops strategic, tactical, financial and workforce plans for the department.

Responsible for INSTALLATIONS Fire & Security. Develops strategic, tactical, financial and workforce plans for the department.

Your role involves monitoring and maintaining the deposit platform, overseeing the call center, and addressing customer issues.BedrijfsomschrijvingOperations officer International Bank Home office (M/V/X):Page Personnel is currently working with an international bank with one of their offices located in Ghent.

. Voor ons Operations Departement in België, zijn we opzoek naar een enthousiaste Customer Care Operator voor onze Customer Care Afdeling. Verantwoordelijkheden: Je ontvangt alle vragen van onze klanten en dit zowel telefonisch als per mail.

Q Park zorgt al 25 jaar voor Quality in Parking. Inmiddels kunnen onze klanten comfortabel en vlot parkeren in 7 verschillende landen.

Onze klant The Role... • Contract Review / Sales / Spot quotes / RFQ and tender management directly with the customer • Development of European and eventually global customer processes/ solutions • Rate negotiations and selection of subcontractors • Provide and follow up on sales leads within the network.

Your role and responsibilities: You will be responsible for managing administrative processes related to registration, declaration, reporting, and the interaction between those processes with customers, operations, and finance.

Our client is a photovoltaic waste management system supported by the Belgian government. . Jobomschrijving.

Het Operations On Street team staat in voor al onze activiteiten op vlak van straatparkeren. Als Customer Service Medewerker ben je hét aanspreekpunt voor klanten over bewonerskaarten en parkeerretributies.

Your role involves monitoring and maintaining the German deposit platform, overseeing the call center, and addressing customer issues.BedrijfsomschrijvingOur client:Page Personnel is currently working with an international bank with one of their offices located in Ghent.

We are currently seeking a highly skilled and experienced Head of Operations / Operation Manager to join our dynamic logistics company.

Your role involves monitoring and maintaining the portuguese deposit platform, overseeing the call center, and addressing customer issues.BedrijfsomschrijvingPage Personnel is currently working with an international bank with one of their offices located in Ghent.

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Étapes à suivre

At Tesla, our Virtual Service Advisors consistently create a seamless and industry-leading ownership experience.From the moment a customer raises a concern or request (schedules a service visit) the Virtual Service Advisor is responsible for managing customer appointments and communication across digital platforms.By listening to the customer's concern and preparing visits in advance, this role ensures that we efficiently manage repairs, remotely diagnose or educate our customers to prevent Service Visits entirely.

Votre mission

• Provide the highest level of Service Customer Experience, collaborate with local Service Centers (Front of House), Tesla Support and Sales, Service & Delivery (SSD) partners to ensure we provide a consistent Customer Experience across EMEA

• Review Service Requests to provide the best option to resolve Customer concerns; determine if customer concern can be resolved over the phone or OTA (over the air), remote or assign it to Diagnostic or Mobile Service Team as needed

• Accurately plan and route mobile appointments according to Service Centers needs and specificity of the area.

• Manage inbound calls, emails and messages according to provided Service Level and standards

• Responsible for pre-arrival readiness, including but not limited to, communicating, clarifying maintenance items, identifying parts requests, and making Service Visits

• Develop a good understanding of Tesla's products and service operations, including: HV battery, range, 12V systems, charging, Drivers Assistance System (DAS), firmware, chassis and troubleshooting.Ability to initiate parts request procedure

• Pull vehicle logs and submit for remote diagnosis, accurately document customer concerns, interactions and data into our systems and ability to finalize invoicing and payments

• Set expectations for repairs in accordance with new and used warranty guidelines and specifications

• Anticipate Customer Mobility where appropriate, arranging alternative transportation solutions where possible

Votre contribution

• Possess an understanding of basic automotive techniques related to repair and servicing of vehicles, ideally a degree or equivalent in Automotive technology

• Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment

• Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to details, especially the accuracy of system operation and data information

• Excellent communication and problem-solving skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers

• Positive, enthusiastic, and willing to learn about the changes in the personal transportation industry and Tesla products and services

• Digitally savvy – ability to adopt and adapt quickly to new technology and systems

• Fluency in speaking/writing English, Dutch or French

. Étapes à suivre At Tesla, our Virtual Service Advisors consistently create a seamless and industry leading ownership experience.

Our client design softwares for manufactures. Jobomschrijving.