15 jobs voor customer relations agent gevonden

Answers inquiries made by travel agencies.Plans route and computes ticket cost, using schedules and computer..

Previous successful customer service experience is considered an advantage.Strong analytical, technical, problem solving and organizational skills.

Omgeving Beerse.Specialisatie: Logistiek, hengelsport.

Deliver Superior Customer Service in German:.Provide high quality customer service in German, both verbally and in writing; .

Vivaldis Office zoekt Administratieve customer service/ naverkoop met kennis techniek en hengelsport.Waar moet je zijn?

They must work efficiently and promptly, ensuring that attendance, quality, and customer service metrics are met..This role requires the availability to cover 24/7 (Monday to Sunday) shifts company car is provided.

Our ideal candidate will be responsible for providing outstanding service to our customers, resolving inquiries, and ensuring a positive customer experience:

• Acting as the Single Point of Contact for operational issues and incoming calls requiring escalation beyond the Service Desk team's capacity
• Monitoring Service Desk dashboards to ensure timely incident resolution according to business priorities and suggesting improvements or escalating when necessary
• Assisting in the preparation and implementation of the transition to a new ITSM Tool
• Documenting, updating, and completing all knowledge articles in the appropriate Self-Service Portal
• Ensuring internal readiness and transferring knowledge for new processes, including writing Standard Operating Procedures (SOPs)
• Preparing and implementing agreements with stakeholders such as Terms of Collaboration, Security plan, SLA, Service desk requirements etc.
• Overseeing service continuity improvements activities

As an Internal Sales Advisor, you are the contact point for customers and prospects from the DACH region.Together with your colleagues, you ensure a further expansion of the customer portfolio in this region
You have both in- and outbound contacts with customers and prospects
You create offers and orders and follow these up actively: negotiating, arguing and promoting products
You register and deal with complaints and provide a good follow-up
You collaborate closely with the colleagues within your team
You offer commercial support to the representatives
You give guided tours to visiting customers
You identify needs of the prospects/customers and offer our products
You actively use promotions, actions, product of the week and help think about the elaboration of regional actions
You process replies from different departments within TVH and communicate these to the customer/prospect
You collect market info and pass this on to determine the positioning of the own products.

Diversity & Inclusion.Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality.

Previous successful customer service experience is considered an advantage.Strong analytical, technical, problem solving and organizational skills.

.Ensuring good communication flow between customer and Cargolux..Analysing the customer allocations and booking performance. .Booking freight shipments in the Cargolux system and coordinating with LUX Reservations.

.Familiarity with Microsoft Office applications (Office 365)..Creating, reviewing, and updating documentation, and drafting communications for our customers.. .

.JobomschrijvingOur ideal candidate will be responsible for providing outstanding service to our customers, resolving inquiries, and ensuring a positive customer experience:.

You will further grow as an expert in integration of API’s, (micro) services and cloud native solutioning.Gather requirements via client meetings and lead the solution design process jointly with customers, architect, and business analyst.

Intervening on the user's workstation in relay of the Service Desk .Undertake escalation for networking related matters from desktop engineers, perform troubleshooting and hardware field replacement works for users.