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Service and Project Engineer - Digital Building

ARTEMYS in HOEILAART
time Online sinds 4 juni 2024 - Vaste jobs
As your clients' single point of contact, you will be able to provide them with technical help and support both remotely and on site.Key responsibilities: Provide highly professional technical service to clients on site: instal, inspect, maintain, troubleshoot, and repair client equipment within the range of Smart Building products and solutions Provide technical support to clients – advice on best practices, new services and upgrade opportunities, and instructions about operation and maintenance of equipment (energy management software, controllers, servers, power monitoring, energy monitoring, sensors, valve actuators, access control, fire detection, …) Perform start up/commissioning on the entire range of Smart Building components across the product portfolio; perform preventive, scheduled and unscheduled maintenance of equipment (energy management software, controllers, servers, power monitoring, energy monitoring, sensors, valve actuators, access control, fire detection, …) Proactively perform basic audits of the clients' electrical systems and special techniques (HVAC, compressors, generators,…) as a client representative Contribute to the coordination and execution of small projects on client site (e.g.end of life, modernisation, upgrades); document all required information for each site (technical report) Carry out remote investigation of breakdowns and submit fixes; properly document, label, and return all defective parts used in the repair of equipment to the designated disposal/repair location Research, evaluate, and recommend new products or equipment upgrades that will meet client needs Participate in site visits, evaluating technical and professional performance Perform duties as required, practicing a high degree of safety awareness, to ensure safety requirements are met onsite Be available for 24/7 on call duties as required, to address service issues promptly and efficiently