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E-commerce Coördinator

NEUHAUS in VLEZENBEEK
time Online sinds 13 mei 2024 - Vaste jobs
You report to the E commerce manager and are part of the Neuhaus digital team.Own the day to day operations of our e commerce platform (Salesforce Commerce cloud), including product catalogue management, content updates, and merchandising.Identify and establish partnerships with e tailers and online marketplaces to broaden our distribution network and reach new customers.Continuously optimize the online shopping experience on our website to maximize conversion rates and customer satisfaction.Actively participate in testing and implementing future functional projects and improvements on the web shopParticipate in the development of the website with the aim to deliver great usability, 'on brand' shopping experience and in line with the digital strategy.Liaise with customer service to address customer inquiries regarding products, orders, or returns efficiently.Support the team to ensure customer satisfaction through prompt and accurate responses.Ensure accurate web presence for our boutiques by updating opening hours, address details, and other relevant information across online platforms.Implement SEO best practices to optimize website content, meta tags, and product descriptions for improved search engine rankings and organic visibility.Conduct keyword research and analysis to identify opportunities for content optimization and expansion.Support Neuhaus digital marketing strategy, leveraging various platforms and tools to drive brand awareness, customer acquisition, and sales growth.