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Inside Sales Representative for Clinical Research

STEPSTONE in MECHELEN
time Online sinds 8 februari 2024 - Vaste jobs

You support the Business Development Managers by expanding the Clinical Research client base.You will identify new prospecting opportunities and actively reach out to understand their development needs.Close collaboration with the Business Development Managers will be required to create a plan to enhance new account penetration.You will be actively sourcing and calling on new accounts and scheduling meetings for the Business Development Managers, contributing to the growth of the client base and the health of the sales pipeline.

Responsiblities:

  • Develop a sales methodology and strategy for increasing new account penetration
  • Initiate outbound and respond to inbound sales calls, qualify leads, reach out to prospective clients and schedule meetings for the Business Development Managers
  • Maintain frequent email and phone contact with prospective clients to grow and expand business relationships.
  • Generate client interest for SGS webinars, company updates and conferences
  • Maintain and manage the CRM database with all sales activity.
  • Attend internal business development calls and meetings to discuss new opportunities and the overall sales pipeline
  • Provide general intelligence on key competitors.
  • Collaborate effectively with Business Development Managers from other SGS Health & Nutrition business units to bring potential opportunities to their attention.
  • Leverage Social Selling techniques and tools to reach clients through digital channels sharing information

Junior Inside Sales

EDITX in
time Online sinds 16 februari 2024 - Vaste jobs

NTT Belgium is recruiting an inside sales client manager to strengthen its leader position on the local market.Your main responsibilities will be split in two activities:
- 80% hunting - account management: managing own client projects & lead generation
- 20% Reporting & Monitoring & Forecasting

Working at NTT

Lead Generation

  • Hunting for new projects via cold/warm calling
  • Bant qualifying leads
  • Calling clients designated to you to find new projects
  • Calling clients designated to you related to Marketing campaigns/ social media activity etc

 

Account Management

  • Being first point of contact for the customers
  • Managing and growing relationships of associated accounts
  • Taking ownership of the assigned accounts on specific sector
  • Understanding customer requirements and providing the right support/products
  • First point of referral for queries or issues
  • Following up the orders/ deliveries/ operational issues
  • Following up the customer requests
  • Achieving the given targets by providing the correct solution for the client, solving issues
  • Working together with all the different stakeholders internally if needed to provide the best configuration of products/ maintenance/ support for the client
  • Working closely with presales and other internal teams
  • Driving client satisfaction throughout the entire lifecycle of the clients’ buying process
  • Providing quotes to customers
  • Working closely with appropriate channel partners to develop & close business opportunities.
  • Working closely with vendors to achieve required results (obtaining discounts etc.)
  • Managing vendor costs vs margin

 

Reporting & Monitoring

  • Using NTT’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
  • Forecasting in a timely manner within company guideline
  • Providing overall customer service
  • Organizing and preparing customer meetings

 

 

 

Key Account Manager (Clinical research)

STEPSTONE in MECHELEN
time Online sinds 8 februari 2024 - Vaste jobs

As a Key Account Manager, you will focus on a select number of identified key/strategic clients and work to embed and grow business opportunity from a global SGS Clinical Research perspective.You will act as the point of contact between the client and the SGS Clinical Research Organization.

Your key responsibilities are:

  • Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
  • Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
  • Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
  • Collaborate with cross-functional teams to ensure seamless delivery of services and exceptional customer experience.
  • Identify upselling and cross-selling opportunities within existing clients to maximize revenue generation.
  • Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
  • Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
  • Manage contract negotiations, renewals, and pricing discussions in collaboration with the SGS business development & support team
  • Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
  • Work collaboratively with SGS colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients.