Freelance IT Service Delivery Analyst / Senior Support Engineer (Microsoft)
ictjob.be
in
SINT-NIKLAAS
Zelfstandige activiteit
Online sinds 15 jul. 2026
· Provide 1st and 2nd line technical support, resolving incidents and service requests within agreed service levels · Support and administer a hybrid Microsoft infrastructure comprising on premises Windows Server environments, Microsoft Azure services, and virtualized server platforms · Install, configure, maintain, and troubleshoot end user devices, including desktops, laptops, thin clients, barcode scanners, handheld scanners, multifunction printers, label printers, and associated peripherals · Perform user lifecycle administration, including onboarding, offboarding, account provisioning, password management, and IMAC (Install, Move, Add, and Change) activities · Administer Active Directory and Azure Active Directory (Microsoft Entra ID), ensuring appropriate user access and identity management · Manage and support Microsoft 365 services, including Exchange Online, Microsoft Teams, Share. Point Online, Office 365, Microsoft Intune, and Azure Active Directory · Deploy, configure, and manage endpoint devices using Microsoft Intune, including policy deployment, application management, and device compliance · Administer printer infrastructure and industrial label printers, ensuring reliable printing services across office and manufacturing environments · Manage file permissions and access control through Active Directory security groups and Distributed File System (DFS) · Coordinate desktop, laptop, and thin client refresh programmes, including hardware replacement, imaging, deployment, and migration to Windows 11 · Support infrastructure and business improvement projects, assisting with planning, implementation, testing, and post deployment support · Assist with the migration of legacy on premises Share.
