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Business Process Analyst

time Online sinds 4 december 2023 - Vaste jobs

Being a fast-growing company, 3D Systems focuses strongly on improving its processes and systems and driving the digital transformation of the organisation.The Business Process Analyst will play an important role in this, connecting the business processes and requirements with software solutions.

This position is part of the Parts Manufacturing Organization (3D metal printing and post processing of parts for customers in healthcare, aerospace, tooling, etc.) and will focus on all related processes (from order management, production to quality and logistics).

You will work closely with the various internal departments, management and external software partners to understand and map the business processes, write software user requirements, and lead the validation and implementation of software solutions.

Your main responsibilities

  • Facilitate workshops with business stakeholders to determine, gather and analyze business requirements and use cases for large, complex technology projects and map them to software solutions.
  • Validate and verify all requirements, making sure they map to the business need being addressed, are approved by the appropriate stakeholders (including the Steering Committee) and meet relevant quality standards.
  • Work with developers, project managers, business analysts, and quality assurance staff to ensure that they fully understand the requirements
  • Report out to management about the requirements, mapped solutions and potential gaps in the provided solution, assigning the appropriate priorities.
  • Prepare software validation documentation to validate the software for the intended use and collect approvals from the appropriate stakeholders.
  • Develop validation test cases, perform testing and report out the test results.
  • Collaborate with end-users to create and maintain training materials.
  • Meet with key business partners regularly to uncover business issues that need to be addressed in future releases of the sales & services technology frameworks, and partner to identify opportunities for process optimization and redesign.