3 jobs voor specialist first line monitoring gevonden

Als First Line Monitoring (FLM) Specialist vervul jij een essentiële controlefunctie.Je bent verantwoordelijk voor het grondig analyseren van de dossiers van de CDD Analisten, die opereren binnen de kaders van de Wet ter voorkoming van Witwassen en Financiering van Terrorisme (Wwft), de Sanctiewet (SW) en anti Money Laundering / Countering the Financing of Terrorism (AML/CFT).

As the successful QA Operations Manager, you will have the following responsibilities:Work with the Benelux Quality Lead to ensure compliance, product quality, audit/inspection management and readinessTake the full ownership on the RP responsibilities mainly focus on NL at first Participate to the QP certification of medicinal products.Oversight and supervise the Benelux QA Specialists in the operational activities:Batch Release dossier preparationReceipt, Storage and ReturnsLocal RepackingQuality Complaints managementEnsure oversight of Benelux Logistic Service ProvidersAct as liaison with manufacturing sites and CMO Participate with the Quality Lead to the supplier qualification activity and the review and approval of the Technical Terms of Supply and Quality Agreements.Ensure an efficient customer verification processApprove and follow up Benelux Change ControlsPerform local review of annual Periodic Product ReviewsParticipate to the setup of Distribution Risk Assessments (DRA) for products supplied from the local warehouse to the end customers.Ensure oversight and support Independent Business Monitoring and Self Inspections in full compliance Ensure local Quality deviation investigation (Root Cause Analysis), CAPA definition and execution.Follow up the deviation and CAPA lead times.

In this role, you will be responsible for overseeing the order-taking process, ensuring and supporting smooth operations, and leading an experienced team of order management professionals.

You will work in close collaboration with a wide range of different stakeholders (plant managers, sales managers, management, clients…).

This is a new role in the company.The further development and completion of the function might evolve in line with your personal skills.

Order Management: Manage the end-to-end order-taking process, from order receipt to fulfillment, ensuring accuracy, timeliness, and customer satisfaction.

Team Leadership: Lead and motivate a team of five order management specialists, providing guidance, coaching, and support to ensure team success.

ERP Expertise: Utilize your strong knowledge of ERP to optimize order processing, troubleshoot issues, and implement process improvements.

Change Management: Participate in change management initiatives related to order management processes, ensuring smooth transitions and adoption of new procedures.

Customer Satisfaction: Collaborate with other departments to resolve customer issues and inquiries promptly, aiming to exceed customer expectations.

Performance Metrics: Monitor and develop key performance indicators (KPIs) related to order management and work with the team to achieve and exceed targets.

Process Improvement: Continuously evaluate and enhance order management processes for efficiency and accuracy.

Documentation: Maintain accurate records and documentation related to orders, ensuring compliance with company policies and industry regulations.

Reporting: Generate reports and provide insights to upper management on order management performance and trends.