140 jobs voor technical sales support manager gevonden

In this position you will have contact with different peole, both internal and external, and you will perform both technical sales and product management tasks.Technical sales support:Handling technical questions from customer distributorsSearching for alternative products and explaining differences between productsProviding technical product information such as specifications, test reports, environmental reports (Ro.HS, Reach, Conflict Minerals, Full Material Declaration, Certificate of Material, Certificate of Temperature, UL/CSA/TUV/VDE certificates) and material data sheets on requestHandling and maintaining various documents: project sheets, product requests, special test reports and letters of requestsManaging communication with the Engineering Center in Belgium and Japan and other parties on technical topicsInforming external sales, customers and distributors about new products and product informationDetermining the in house shelf life of productsProduct management:Preparing and giving training and presentations to customers and distributors, together with a sales colleagueKeeping the website up to dateCompany:This Japanese multinational is a world manufacturer of electronic connectors.

Ben je een administratieve duizendpoot?Dan ben jij misschien wel dé technical sales support die wij zoeken.

Delivering customer support, promptly addressing inquiries and feedback, collaborating with sales and technical teams, managing office supplies, and contributing to team business development in Diegem.

Client Details

Our partner, a leading player in the IT sector, particularly in the dynamic field of 'internet of things', is looking to enhance its Sales Team with a new sales support Specialist.If you're passionate about working in IT, here's why you'll thrive in this role.

In this role, you'll embrace expanding responsibilities and cutting-edge technology, propelling your career forward in a thriving environment where company growth offers stability and attractive benefits.

Description

Responsibilities:

• Offer customer support via phone and tickets, ensuring high levels of satisfaction and loyalty.
• Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner.
• Maintain a comprehensive understanding of the products, services, and procedures to provide accurate solutions.
• Collaborate with sales and technical teams to improve the customer experience and resolve complex issues.
• Manage office supplies inventory, ensuring adequate stock levels and organization.
• Participate in shaping and executing office policies and procedures.

We are recruiting for a Technical Educator Lead to join our Education team.This role is field based and will cover Belgium and North France.

About the role …
Acting as a true ambassador and influencer this role will inspire our customers through our education delivery.The role supports all customer channels and is critical to supporting our stores across Belgium and North France and full service sales team to deliver growth in our customer base.The role holder is responsible for working with the design team in providing briefs for content that can be used in delivery of both internal training and customer education.

Key Responsibilities …

• Develop & manage the Technical Educator team in CE to deliver both online & offline education to our customers and internal colleagues ensuring the team execute our education and brand education programme
• Accompany the Technical Educators periodically to ensure standards and education offerings are adhered to.
• Take a lead role in the delivery of events, conducting demonstrations and creative stage work as required.
• Provide educational support to our key customers to increase their confidence in our technical offering, with the specific aim of growing our colour business
• Provide face to face and digital educational to support our product offering and to increase technical awareness and understanding
• Deliver educational support to our full service and stores customers to increase their confidence in our products and increase sales - with the specific aim of growing our colour business in Win Win products in stores
• To work alongside the Education Design Lead and Technical Educator Lead UK to develop and implement a centralised testing panel for relevant hair and electricals products for selected hairdressers to test and feedback in the UK&I & CE markets.
• Responsible for Quality Assuring French translations for the Education Design team.

We are recruiting for a Technical Educator Lead to join our Education team.This role is field based and will cover Belgium and North France.

About the role …
Acting as a true ambassador and influencer this role will inspire our customers through our education delivery.The role supports all customer channels and is critical to supporting our stores across Belgium and North France and full service sales team to deliver growth in our customer base.The role holder is responsible for working with the design team in providing briefs for content that can be used in delivery of both internal training and customer education.

Key Responsibilities …

• Develop & manage the Technical Educator team in CE to deliver both online & offline education to our customers and internal colleagues ensuring the team execute our education and brand education programme
• Accompany the Technical Educators periodically to ensure standards and education offerings are adhered to.
• Take a lead role in the delivery of events, conducting demonstrations and creative stage work as required.
• Provide educational support to our key customers to increase their confidence in our technical offering, with the specific aim of growing our colour business
• Provide face to face and digital educational to support our product offering and to increase technical awareness and understanding
• Deliver educational support to our full service and stores customers to increase their confidence in our products and increase sales - with the specific aim of growing our colour business in Win Win products in stores
• To work alongside the Education Design Lead and Technical Educator Lead UK to develop and implement a centralised testing panel for relevant hair and electricals products for selected hairdressers to test and feedback in the UK&I & CE markets.
• Responsible for Quality Assuring French translations for the Education Design team.

You'll support the sales team of our client by managing Tier 2/3 accounts or, for Tier 1 customers, under the authority of the (Regional) Sales Manager.Key responsibilities include:

• Cultivating relationships with allocated accounts, aiming for increased business opportunities and revenues.
• Assisting in defining budgets, targets, and achieving company KPIs.
• Managing day-to-day marketing, sales, and supporting Supply chain activities.
• Providing timely customer and team support, resolving issues, and managing product logistics as a back-up for the logistics colleague.
• Contributing to various projects across different domains.
• Solving daily issues and occasionally complex problems with team support.
• Proposing and implementing improvements and leading projects under the Sales Manager's guidance.
• Negotiating product prices and delivery terms within set ranges.
• Your scope involves executing and managing strategies for selected accounts, ensuring smooth daily operations, and contributing to team KPIs achievement.

You'll support the sales team of our client by managing Tier 2/3 accounts or, for Tier 1 customers, under the authority of the (Regional) Sales Manager.

Key responsibilities include:

• Cultivating relationships with allocated accounts, aiming for increased business opportunities and revenues.
• Assisting in defining budgets, targets, and achieving company KPIs.
• Managing day-to-day marketing, sales, and supporting Supply chain activities.
• Providing timely customer and team support, resolving issues, and managing product logistics as a back-up for the logistics colleague.
• Contributing to various projects across different domains.
• Solving daily issues and occasionally complex problems with team support.
• Proposing and implementing improvements and leading projects under the Sales Manager's guidance.
• Negotiating product prices and delivery terms within set ranges.
• Your scope involves executing and managing strategies for selected accounts, ensuring smooth daily operations, and contributing to team KPIs achievement.

You secure the long term customer relationships for the recurrent consumables of targets, including after sales services.You explore new businesses for the newly developed technologies.

As key person between external suppliers and our sales team, you are the end-to-end responsible for the product range : o You manage the contacts with external suppliers o Analyse, propose and manage the product portfolio o Develop and implement product pricing and positioning strategies o Decide on and manage the replenishment and stock levels of our Belgian warehouse o Act as technical expert and support of our sales team As internal expert for this product range, act as a product evangelist to build technical expertise in our sales team Drive product launches including working with our suppliers, our sales teams, and customers Accompany our sales team at customers and fairs to solicit feedback on company products and services, explore new products and monitor competitors for this product line Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Create buy-in for the product vision both internally and with key external partners Evaluate promotional plans to ensure that they are consistent with product line strategy Support customer service for direct business and trade

Als Technical Commercial Support Coordinator ondersteun je de Technical Business Development Manager in hetdagdagelijkse werk en coördineer je voor de sales teams en voor de technical trainers de (technische)ondersteuning van onze klanten.• Je optimaliseert de administratieve flow rond klachtenbehandeling en zorgt voor de nodige follow up• Je beheert het nieuwe PIM (Product Information Management) systeem “Inriver”: Je zorgt voor eenefficiënte transitie naar dit nieuwe systeem en je houdt het verder up to date.

Your responsibilities Prepare the technical and financial aspects of offers, including pricing and trading conditions.Supporting the sales team by providing advice on technical low voltage solutions, products, systems and applications Performing diagnostics and analysis to make improvement recommendations based on customers’ needs. Contributing technical details and perspectives in at various stages of the service projects and delivering technical presentations, drawings and demonstrations of complex product issues.Offering specialized training on products, solutions and services.

Onze technical sales &amp.* Training groep, de commerciële collega’s ﴾binnen‐ en buitenland﴿ en hun klanten .

Administers client data in internal support systems (IT).Making offers with correct price calculations.Knows customer's business environment and goals as well ass customer segment incl.products & applications.

Administers client data in internal support systems (IT).Making offers with correct price calculations.Knows customer's business environment and goals as well ass customer segment incl.products & applications.

You secure the long term customer relationships for the recurrent consumables business of targets (used as coating materials), including after sales services..You explore new businesses for the newly developed technologies..

.Develop the technical knowledge and interpersonal skills necessary to effectively interface with customers (process engineers), sales staff, and colleagues.Key responsibilities:1.

Trefwoorden: sales, sales engineer, accountmanager, account manager, vertegenwoordiger, outside, customer, klanten, projectmanagement, project, magazijninrichting, magazijn, warehouse, techniek, technical, technical sales, administratie, administration, sales administration, sales support, support, racking, storage solutions, opslag, shelving systems, palletstelling, warehouse equipment, logistic systems, material handling, logistiek, logistic, bouw

• Haal je voldoening uit het oplossen van problemen?
• Zijn domotica en IT jouw passie?
• Nood aan ruimte voor initiatief en autonomie?

Lees dan snel verder!

Als Technical Customer Support werk je nauw samen met 4 andere collega's aan het nieuwste project binnen dit bedrijf.In dit project zal je met jouw hands-on mentaliteit de groei verder ondersteunen en een optimale service bieden aan klanten.

Wat is jouw taak als Technical Customer Support?

• Je biedt ondersteuning aan alle installateurs via één Service portaal.Je analyseert het probleem en formuleert het plan van aanpak;
• Bij complexe probleemstellingen werk je efficiënt samen met het R&D en Sales team;
• Doorheen het proces hanteer je een duidelijke en efficiënte communicatie aan alle professionele klanten;
• Je registreert, documenteert en volgt alle klantendossiers op de voet op met gebruik van IT-tools;
• Zelf ben je verantwoordelijk voor het afhandelen van jouw dossiers en ook de opvolgingen hiervan.

As Project Deployment Engineer/Application Engineer, you'll be:.The primary technical resource for the sales force for dynamic line rating application and fault current application to power transmission and distribution systems In charge of Project Deployment from A to Z: defining the solution, communication with customers, planning, financial and other departments involved (sales, R&D, production, administrative team) Prepare power transmission customer specific proposals in response to RFI/RFP, and work through the sales cycles, interfacing with the customers during the technical evaluation process Maintain expert level of our client product knowledge, its application in power transmission & distribution systems Act as the technical project manager during the entire course of customers projects, and perform project duties including, line analysis, commissioning of sensors, deployment of their software, and integration of their solution into customer EMS/SCADA Liaise with the company's HQ senior technical teams, to ensure smooth project deployments and remain current on latest product releases and features Perform the product training for customers, sales people, and engineers Provide technical support and expertise to customers, testing applications, responding to customer feedback, installations, maintenance and often performing sales presentations and demonstrations Establish and maintain strong relationships with customers Travel to project sites to perform start up, integration, and training services Maintain an expert level of knowledge in communications technology, and industry protocols for integration of data into transmission EMS/SCADA Support the team of 2 engineers and possibly manage this team in the future  .

Ensures speedy handling of customer complaints and enquiries.Identifies, manages and successfully concludes sales opportunities by persuading and influencing customers to choose products and services.Reports periodically with the external sales on his/her sales project portfolio.Bedrijfsprofiel:Dit bedrijf is de dichtingspartner bij uitstek voor de technische handel.Met een breed assortiment aan standaard dichtingen en dankzij onze duidelijke strategie, zijn we de perfecte partner voor de technische distributie kanalen.

Provides updated sales forecast utilizing Salesforce on a monthly basis..Maintains customer contact database through Salesforce..Develops and maintains long term business relationships.

.Support customers and account managers in daily operations.Provide answers on technical questions or direct them to the right colleague.Administrative support to the sales process including both inward and outbound communication .

You report to the Sales Manager..You build long term relationships with customers by managing and interpreting their requirements..You'll stay in touch with other sales team members and other technical experts..You enter and follow your own orders..

The Product manager is responsible* to support the product related business development in different countries/regions* to follow up the sales performance in different countries/regions* to share and implement the product strategy per country/regionYou drive and achieve business results (growth and profitability) to reach the yearly budget and long range plan.Key Accountabilities:* Active participation to the implementation of the Cream filling strategy within the defined regions/countries in order to drive the sales of the category* You do Joint market/customer visits with local sales teams to identify new business and innovationopportunities* You monitor the sales performance of the category in terms of volume, sales, margin evolution,customer penetration, … You propose, agree and roll out corrective actions or acceleration plans withlocal organizations and regional direction.* You actively drive business development (markets, channels, customers) by customers visits, customerpresentations, training, exchange of best practices.* You actively inspire and support the local teams through sharing best practices and trainings.* You develop sales and product communication support tools in line with the Group communicationstrategy.* You manage relationships and partnerships with internal and external stakeholders to share theproduct vision, create involvement at different organizational levelsCurious what to expect as a Product Manager at Puratos?Watch the journey of Charlotte De Montalembert, Product Manager for Sourdough:https://www.youtube.com/watch?v=QAKu.

- Voorbereiding van studiedossiers in samenwerking met klanten
- Opstellen en opvolgen van offertes voor standaardproducten
- Ondersteuning van field sales distributie en Sales Manager
- Coördinatie met interne en externe diensten voor klantgerichte oplossingen

For our customer Volvo, an international production company, we are looking for a technical sales engineer.In this role you are managing the customer requirements in order to deliver a product which is tailored towards the specific customer requirements and applications..

Technical Support: Provide technical expertise and support to dealers, service partners and internal teams, addressing complex service issues and implementing solutions..Inventory Management: Oversee the ordering and inventory management of spare parts, ensuring adequate stock levels to support service operations..

In this position, you will get to:

Provide technical support for Thermal products via phone, e-mail and Online Chat for Customers, Field Sales and Customer Service.

Assist to develop new opportunities and interact with customers primarily to increase sales of an organization's products and/or services.

Process external and internal customer questions by telephone, virtual meetings and in writing concerning technical queries, quotes, in an efficient and timely manner.

Process and maintain quotes within the ERP/Salesforce operating system.

Assist Customer service team in reviewing customer complaints related to technical matters, addressing customer and escalating if needed.

Assist Marketing department in technical trainings and marketing literature proofreading.

Provide in-depth technical support for professional customers (Planners, Architects, Consultants, Installers, Contractors, Specialized Distributors and Representatives).

Provide Pre-Design and Design deliverables, coordinate the work of other departments if this work was delegated to another executor.

Manage and create quotes for configured and other MTO products.

Provide support for troubleshooting installation issues & start-up assistance by telephone, virtual digital meeting and in writing.

You are fluent in German (written and spoken) and have a good knowledge English

Bedrijfsprofiel:

We¿re looking for people who put their innovation to work to advance our success ¿ and their own.Join

an organization that ensures a more secure world through connecting and protecting our customers

with inventive electrical solutions.