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Junior Inside Sales

EDITX in
time Online sinds 16 februari 2024 - Vaste jobs

NTT Belgium is recruiting an inside sales client manager to strengthen its leader position on the local market.Your main responsibilities will be split in two activities:
- 80% hunting - account management: managing own client projects & lead generation
- 20% Reporting & Monitoring & Forecasting

Working at NTT

Lead Generation

  • Hunting for new projects via cold/warm calling
  • Bant qualifying leads
  • Calling clients designated to you to find new projects
  • Calling clients designated to you related to Marketing campaigns/ social media activity etc

 

Account Management

  • Being first point of contact for the customers
  • Managing and growing relationships of associated accounts
  • Taking ownership of the assigned accounts on specific sector
  • Understanding customer requirements and providing the right support/products
  • First point of referral for queries or issues
  • Following up the orders/ deliveries/ operational issues
  • Following up the customer requests
  • Achieving the given targets by providing the correct solution for the client, solving issues
  • Working together with all the different stakeholders internally if needed to provide the best configuration of products/ maintenance/ support for the client
  • Working closely with presales and other internal teams
  • Driving client satisfaction throughout the entire lifecycle of the clients’ buying process
  • Providing quotes to customers
  • Working closely with appropriate channel partners to develop & close business opportunities.
  • Working closely with vendors to achieve required results (obtaining discounts etc.)
  • Managing vendor costs vs margin

 

Reporting & Monitoring

  • Using NTT’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
  • Forecasting in a timely manner within company guideline
  • Providing overall customer service
  • Organizing and preparing customer meetings

 

 

 

Technical Network Architect

EDITX in
time Online sinds 16 februari 2024 - Vaste jobs

Computacenter Belgium is looking for a TECHNICAL NETWORK ARCHITECT

Who We're Looking For

At Computacenter, a Technical Architect chiefly oversees the architecture, technical engineering, and implementation technology throughout an opportunity lifecycle at our customers.


Their main task is to provide technical leadership and make decisions regarding the most vital parts of the solution that is being developed.


Therefore the technical architect works closely with and interfaces with key stakeholders within the customer organisation as well as across the different Computacenter departments.This includes members of different Computacenter teams such as PS operations, Solutions, Sales, Internal sales.
If you’re an Architect looking for a new adventure – we would like to discuss your next career move!

What You'll do

  • Stay well-informed about the evolutions and developments on the market related to IT network services.
  • Produce technical and non-technical network related documentation such as procedures, guides, design documents and any as built documentation to effectively handover network to customer NOC and SOC for the operational phase.
  • Analysing customer requirements and identifying and developing a fitting solution based on our proactive vendor portfolio
  • Participating in customer meetings to qualify and quantify potential opportunities and customer needs
  • Creating the supporting technical collateral for our sales opportunities
  • Identifying upsell opportunities as well as cross-selling to the other pillars of the CC organization
  • Providing input to the Solutions Sales teams to optimise customer budgets while keeping an eye on overall deal profitability (aim for win-win situations)          
  • Being the glue between our sales teams and the technical delivery teams
  • Keeping technical ownership of our solution delivery and implementation, ensuring agreements are being met on the technical level
  • Conducting quality assurance throughout the solution implementation up until project sign-off and handover to the customer operational teams
  • Giving customer trainings on new solutions

In relation to the Computacenter CX services organization, an Architect may also be consulted to:

  • Provide feedback to our Customer Success Managers on ongoing initiatives to track and drive adoption and expansion of our footprint at customers
  • Serve as a technical validator to proposed roadmaps and assist in driving the resulting sales opportunities with the rest of the sales organization

 

You will:

  • Attend customer meetings to qualify opportunities, identify requirements and propose solutions related to the solution area 
  • Build trusted relationships with customer technical teams/ partner presales/ specialist sales teams 
  • Undertake carefully selected consulting/advisory engagements as presales or chargeable to the customer
  • Maintain relevant sales and presales vendor accreditations
  • Take on delegated Solution Specialist commercial activities (configurations, pricing, statements of work, etc.) 
  • Provide technical governance for professional services engagements in solution area
  • Provide support and mentoring for the PS Ops consultants associated with solution area
  • Maintain detailed knowledge of strategic vendor portfolios within solution area - through training, self-learning and attendance at relevant industry events
  • Maintain good understanding of the wider market and industry trends for relevant solution area
  • Develop and own specific propositions, including sales enablement for these

Expert Unified Communications - Zaventem

EDITX in
time Online sinds 16 februari 2024 - Vaste jobs

DSTNY Group is at the forefront of innovation, and our Engineering BE team plays a pivotal role in driving technological excellence. As a Unified Communications Expert, you'll be an integral part of our dynamic team, contributing to the growth and transformation of DSTNY Belgium services.If you're a proactive and tech-savvy individual with a background in Telecom and expertise in Unified Communications, we want you to join us on this exciting journey.

Responsibilities:

  • Incident Management: Scope and prioritize incidents from various teams/departments, applying your technical acumen to resolve issues promptly.Clearly define next steps and ensure necessary actions are taken.
  • Knowledge Enhancement: Update and maintain our knowledgebase, sharing insights and expertise to empower the team and reduce the number of incidents.
  • Collaboration: Work closely with product owners, development teams, and operators to prioritize bug fixes and improve the overall release management process.
  • Technical Support: Provide guidance to QA, Operations, and other teams to support tandem platform interoperability.
  • Training: Conduct training sessions for DSTNY teams, enhancing their technological proficiency to minimize ticket escalation.
  • Vendor Engagement: Foster relationships with vendors, contributing to architecture development and addressing escalated production issues.
  • Process Improvement: Identify and contribute to process improvements within the Engineering BE team, ensuring efficiency and excellence.
  • Collaboration with Product Management: Work closely with the commercial product manager to align technical strategies with business goals.

SAP MM and VIM Consultant

EDITX in
time Online sinds 16 februari 2024 - Vaste jobs

Nous recherchons un expert SAP pour rejoindre notre équipe Source-to-Pay. 
Avec vos collègues, vous assurez le fonctionnement des solutions SAP ECC legacy.De plus, vous assumez votre rôle de spécialiste SAP Source-to-Pay dans les projets SAP Ariba en cours et la transformation S4/Hana à venir.

Votre rôle :

  • Vous assurez le support fonctionnel quotidien sur Open Text Vendor Invoice Management :
     
    • Vous analysez les incidents et les demandes des utilisateurs (clés) de la SNCB.
    • Vous documentez et configurez des solutions pour les bogues et les modifications.
    • Vous coordonnez régulièrement avec notre client (SNCB - Procurement) pour capturer et analyser de manière critique les propositions d'amélioration (améliorations) par rapport aux modules SAP existants.
    • Vous êtes proactif dans l'application des bonnes pratiques et les propositions d'amélioration vis-à-vis de notre client.
    • Vous êtes le premier point de contact pour nos développeurs ABAP si un travail de développement est nécessaire pour des corrections de bogues ou des améliorations.
  • Vous participez en tant qu'expert fonctionnel Source-to-Pay aux projets SAP Ariba en cours :
    • Vous participez à toutes les phases des projets: conception, tests, formation, assistance post-démarrage.Nos projets pour l’année 2024 sont :
      - Roll-outs du pilote dans les différentes Directions (concerne le module SAP Ariba Guided Buying)
      - Projet de remplacement de SAP Sourcing par SAP Ariba Sourcing pour la Direction Stations
    • Vous prenez en charge la conception et la mise en œuvre des points d’intégration entre SAP Ariba et ECC MM