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IT Support (L2)
Contract
- Vaste job
- Voltijds
- Dagwerk
- Startdatum: zo spoedig mogelijk starten
- Contract van onbepaalde duur
Talenkennis
- Nederlands (Medium)
Vereiste studies
- Secundair onderwijs
- Bachelor
Werkervaring
- Minstens 2 jaar ervaring
Functieomschrijving
Our client is a leading international professional services organization known for its high standards, fast-paced environment, and strong commitment to internal service excellence. With a European footprint, the company relies on well-structured IT teams collaborating across multiple offices.
- Provide Level 1 and Level 2 support for end-user environments (Windows, M365, IT equipment).
- Install, configure, maintain, and troubleshoot laptops, desktops, and peripherals.
- Manage incidents through a ticketing system and ensure proper resolution or escalation.
- Support network, telephony (VoIP), and mobile (iOS) issues.
- Assist with collaboration tools (Teams, Zoom, Webex) and meeting room technologies.
- Document solutions and contribute to continuous improvement initiatives.
- Collaborate with European IT teams on projects and deployments.
- Participate in on-call rotations and occasional out-of-hours work for rollouts or events.
Profiel
Profile
- Degree in IT or equivalent experience.
- 4 to 6 years of experience in IT support, ideally within a professional services environment.
- Strong technical skills (Windows 11, M365, networking, Citrix, VoIP).
- Familiarity with ticketing tools (e.g., ServiceNow).
- Excellent analytical and problem-solving skills with the ability to prioritize tasks.
- Strong communication and customer service mindset.
- Ability to work under pressure and interact with stakeholders at all levels.
- IT certifications (e.g., A+, Microsoft) are a plus.
- French or Dutch and English
Professionele vaardigheden
- Een diagnose stellen van een storing
- Hardware installeren
- Toestellen of systemen configureren
- Gebruikers ondersteunen vanop afstand
- Corrigerende maatregelen bepalen
Aanbod
Proposal
- Dynamic and international working environment.
- Key position with strong local ownership and visibility.
- Collaboration with international IT teams.
- Exposure to a wide range of technologies.
- Opportunities for technical and professional growth.
- Competitive salary package with benefits.
Plaats tewerkstelling
1000
BRUSSEL
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VDAB-vacaturenummer: 73914047
VDAB-beroep: Support medewerker ICT
Online sinds: 11-06-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
Een partner van VDAB heeft deze vacature ingegeven. De informatie werd niet nagekeken en gecontroleerd door VDAB. VDAB is niet aansprakelijk voor de inhoud van deze vacature, en de eventuele inbreuken op de geldende wetgeving.
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