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Support Engineer | Trading & Stock Market
Contract
- Vaste job
- Voltijds
- Dagwerk
- Startdatum: zo spoedig mogelijk starten
- Contract van onbepaalde duur
Talenkennis
- Nederlands (Medium)
Vereiste studies
- Secundair onderwijs
- Bachelor
Werkervaring
- Beperkte ervaring ( < 2 jaar )
Functieomschrijving
Passionate about trading and stocks? Start your IT career where finance meets technology. Turn your passion into your first big opportunity.
Our partner is a leading company in the financial and stock exchange sector, operating in a fast-paced, international, and customer-oriented environment.
As part of its continuous growth, we are looking for a bilingual French/Dutch Support Engineer with a strong business mindset and a real interest in finance, trading, and investment services.
Support Engineer - Tasks & Responsibilities- Provide first-line support to French and Dutch-speaking clients
- Support customers with business-related and financial requests such as inheritance management, portfolio transfers, and investment-related inquiries
- Understand client needs and provide professional, solution-oriented assistance
- Manage and follow up support tickets and incidents while ensuring SLA compliance
- Collaborate closely with IT and business teams to guarantee efficient issue resolution
- Participate in operational support activities related to infrastructure and internal systems
- Contribute to the continuous improvement of customer support processes and user experience
Profiel
Support Engineer - Profile
- Fluent in French and Dutch, both spoken and written
- Strong interest in stock markets, finance, trading, and investment products
- Previous experience in customer support, customer service, or IT support is considered a plus
- Business-oriented mindset with excellent communication and interpersonal skills
- Good understanding of IT environments, ticketing systems, and support processes
- Ability to manage sensitive situations with empathy and professionalism
- Proactive, analytical, and solution-driven personality
Professionele vaardigheden
- Gebruikers ondersteunen vanop afstand
- Vakdocumentatie bijwerken
- Technische ondersteuning verlenen
- Gegevens archiveren
- Een softwarestructuur configureren
Aanbod
Support Engineer - Benefits & Advantages
- Unique opportunity to combine finance, customer interaction, and IT
- Dynamic and stimulating work environment within the financial sector
- Key position with direct impact on customer satisfaction and business operations
- Training and coaching on both technical and business-related topics
- Collaborative, modern, and fast-growing company culture
- Long-term evolution opportunities in an innovative and international environment
- Internal & External trainings
- Meal Vouchers
- Company phone & subscription
- Net Expenses
- Group Insurance
- Health Insurance
- Team-building & incentives
- Remote possible
- Open Space
- Flexible working hours
- Flexible holidays
- 2 days remote
Plaats tewerkstelling
1000
BRUSSEL
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VDAB-vacaturenummer: 73914095
VDAB-beroep: Support medewerker ICT
Online sinds: 11-06-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
Een partner van VDAB heeft deze vacature ingegeven. De informatie werd niet nagekeken en gecontroleerd door VDAB. VDAB is niet aansprakelijk voor de inhoud van deze vacature, en de eventuele inbreuken op de geldende wetgeving.
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