Functieomschrijving

Your mission:

•   Office management: visitors' reception, expense reports, mail handling, management of the office supplies, management of the meeting rooms, organization of meetings and trade shows, invoices...

• bull;   Sales & Customer service support: 

o    General customer service support during peak season  o    Take off work from customer service representatives to allow them to take care of most of the order management of regular and recurring unit orders o    Assist the sales team with any support work such as: calling customers monthly to check their needs with them for the rolling forecast, proactively following up in writing on smaller quotes (during peak season from March to July) o    Marketing support during trade shows o    Organize sales trips/shows for Area Managers (logistics and visit appointments, hotels, flights, car rentals) o    Follow up with Area Managers to make sure action item deadlines are observed o    Handle market surveys by phone and analyze the answers and report the conclusion and /or recommendations o    Communicate with sales team about validated prospects and their needs o    Support the sales team with collection calls