Functieomschrijving

For a global customer in Brussels, we are looking for a freelance Technical Lead (SME) with a strong background in IT Service Delivery and Workplace Infrastructure to lead the successful delivery of IT projects. This role requires someone who combines operational IT expertise with project delivery experience and can effectively bridge the gap between technical teams and business stakeholders.
You will act as the technical subject matter expert throughout project delivery, ensuring solutions are technically sound, risks are identified early, and business stakeholders understand project objectives, progress, and impacts.
This is not a hands-on engineering role, but rather a technical leadership position focused on delivering workplace and infrastructure initiatives.

Responsibilities

• Lead the technical delivery of workplace and infrastructure projects from planning through implementation.
• Act as the technical SME for project teams, providing guidance on infrastructure and end-user computing technologies.
• Identify technical risks, dependencies, and delivery challenges, ensuring mitigation plans are in place.
• Work closely with engineers to understand technical requirements while translating technical concepts into business-friendly language.
• Partner with business stakeholders to explain project goals, timelines, priorities, impacts, and any delivery issues.
• Coordinate project activities across technical teams, vendors, partners, and business users.
• Support projects involving technologies such as device lifecycle management, laptop refreshes, mobile device deployments, and workplace transformation initiatives.
• Ensure projects align with IT Service Management (ITIL) best practices and operational standards.
• Facilitate stakeholder meetings, workshops, and communications to ensure engagement and project success.
• Drive project governance, ensuring deliverables are completed on time and risks are appropriately managed.

What we're looking for

The ideal candidate is someone who understands both the operational and project sides of IT. You should be comfortable discussing technical solutions with engineers while also being able to explain project priorities, impacts, and challenges to business stakeholders in clear, straightforward language.
You are someone who can:

• Translate technical complexity into business value.
• Build credibility with both engineers and business leaders.
• Lead conversations around project priorities, risks, and delivery.
• Drive collaboration across multiple teams to achieve successful project outcomes.

Additional details:

• Seniority: Medior/Senior
• Start Date: July
• Duration: Eoy
• Extension: Yes
• Contract: Freelance
• Location: Brussels
• Onsite Policy: 2 days per week
• Hours Per Week: 40
• Languages: Fluent English
• Interview Process: 1 stage