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4 Customer Service Medewerker
Contract
- Interim met optie "vast werk"
- Voltijds
- Dagwerk
- Startdatum: zo spoedig mogelijk starten
- Contract van onbepaalde duur
Talenkennis
- Frans (Zeer goed)
- Duits (Zeer goed)
- Nederlands (Zeer goed)
Vereiste studies
- Of gelijkwaardig door ervaring
- Secundair onderwijs
Werkervaring
- Beperkte ervaring ( < 2 jaar )
Functieomschrijving
Vivaldis Office is looking for a Customer Service Officer for our client in Hasselt. Our client is specialised in incident management and roadside assistance.
Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on +3211 94 81 56.
Your duties as a customer service officer will include:
- You'll respond to incoming phone calls and mails;
- You'll gather the necessary information and check it's accuracy and completeness;
- You'll provide the needed technical support and communicate with the workshops;
- You'll update all the involved parties;
- You'll monitor the agreements;
- You'll follow the contract-related issues up and respect the imposed deadlines.
Profiel
As a customer service officer you can recognise yourself in the criteria below:
- Preferably you have gained a first experience in customer service;
- You can easily work with the computer, especially with MS Office;
- You're a social person with strong communication skills;
- You have attention to detail and are stress-resistant;
- You work organised and have great organizational and time management skills;
- You must speak fluently Dutch/Polish/English OR Polish/ German/ English OR Dutch/ French/ English OR Dutch/German/Italian/French/English.
- You work the weekend + Friday shift OR during the week. You work 40 hours/ week between 07.00-22.00h.
Professionele vaardigheden
- Helpdeskvragen behandelen
- Identiteit en gegevens van de gesprekspartner controleren
- De dienst na verkoop verzekeren
- Bestellingen registreren
- Tickets beheren in een helpdesk systeem
Aanbod
What's in it for you as the new customer service officer:
- You'll end up in a leading company in an international environment;
- You'll work in a full-time position with a strong emphasis on work-life balance;
- You'll receive a competitive salary including meal vouchers worth €7 and eco-vouchers;
- The company hosts various social events to boost the team spirit;
- Hard work pays off! After a successful interim period you'll receive a permanent contract.
We look forward to your application if you're convinced of this vacancy.
Plaats tewerkstelling
3500
HASSELT
Hoe solliciteren?
Contactpersoon
Hasselt Office
Adres
Diesterstraat 17 3500 HASSELT
Referentienummer
Vermeld referentienummer: a0tcg00000NunAWAAZ
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VDAB-vacaturenummer: 74071736
VDAB-beroep: Contactcenter medewerker
Erkenningsnummer: VG/609/U/BUOSA 54-406 54-405 W.INT.511
Online sinds: 01-07-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
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