Functieomschrijving

We are looking for a Sales Operations Coordinator for one of our clients based in Vilvoorde, active in the technical industry. In this role, you will be responsible for supporting the full order-to-delivery process, ensuring smooth coordination between customers, internal departments, and logistics partners. You will handle the daily follow-up of orders, shipments, and documentation, while also supporting invoicing and administrative accuracy.

Your tasks as a Sales Operations Coordinator:

• Manage the end-to-end order-to-delivery process for assigned distributors, ensuring smooth coordination between customers, logistics, finance, and internal teams
• Handle daily communication with distributors regarding availability, orders, reservations, and delivery planning
• Prepare quotations within approved guidelines and process sales orders and confirmations
• Follow up on order changes, delays, and customer requests
• Support credit control follow-up in cooperation with Finance
• Coordinate and book shipments with logistics teams and external partners
• Prepare and manage export and shipping documentation
• Ensure accurate and timely invoicing (commercial and pro forma invoices)
• Follow up on shipment-related costs and administrative processing
• Maintain accurate data in ERP systems and ensure correct order tracking
• Support sales reporting, order intake reporting, and month-end closing activities
• Monitor outstanding orders and ensure timely resolution of issues
• Ensure compliance with export regulations and internal procedures
• Collaborate closely with Sales, Finance, Logistics, and Operations teams
• Contribute to continuous process improvement and efficiency initiatives