Vind een job
Air Export Administrative Agent
Contract
- Interim met optie "vast werk"
- Voltijds
- Dagwerk
- Startdatum: zo spoedig mogelijk starten
- Contract van onbepaalde duur
Talenkennis
- Nederlands (Zeer goed)
- Engels (Zeer goed)
Vereiste studies
- Academische bachelor
Werkervaring
- Beperkte ervaring ( < 2 jaar )
Functieomschrijving
Place of Employment - Machelen
Jobomschrijving
Our client is an international logistics leader and is looking for an Air Export Administrative Agent to strengthen their Air Export Team in the Machelen region.
We offer an initial fixed-term contract of 1 month, starting on 1 September, allowing sufficient time for onboarding and knowledge transfer followed by a replacement contract covering a maternity leave and subsequent absence.
The total expected assignment duration is approximately 12 months.
Your Role:
As an Air Export Administrative Agent, you will be responsible for the accurate and timely processing of air export shipments while ensuring excellent customer service throughout the shipment lifecycle. You will work closely with customers, airlines, and internal departments to guarantee smooth and efficient operations.
Key Responsibilities:
Air Freight Administration
- Track and trace air export shipments through online systems and email communication.
- Manage and process shipment-related documentation accurately.
- Upload shipment documents into electronic document management systems.
- Support the handling of shipment pre-alerts and storage requirements, including temperature-sensitive shipments.
- Follow up on active container leasing and end-of-lease activities.
Customer Service
- Inform customers proactively about shipment status updates and delays.
- Respond professionally to customer inquiries.
- Ensure customer requirements and operating procedures are consistently respected.
Compliance & Operational Excellence
- Escalate operational issues to management when necessary.
- Support continuous improvement initiatives to increase operational efficiency and service quality.
- Ensure compliance with company procedures, customer requirements, and regulatory guidelines.
- Follow up on operational discrepancies and system-related issues.
- Assist with claim notifications to airlines when required.
Profiel
Your Profile:
We are looking for a motivated logistics professional who thrives in a dynamic international environment.
Requirements
- Knowledge of the air freight process and transport documentation.
- A background in Transport & Logistics or a similar education is highly valued.
- Administrative experience or strong administrative skills.
- Comfortable managing multiple tasks and priorities simultaneously.
- Strong organizational skills and attention to detail.
Proactive and able to work independently.
Good computer skills and ability to quickly learn new systems.
- Fluent in Dutch and English (spoken and written).
- Strong communication skills with both customers and colleagues.
Personal Qualities
- Customer-focused and service-minded.
- Flexible and willing to go the extra mile when operational needs require it.
- No strict "9-to-5" mentality.
- Professional attitude and willingness to follow company procedures, policies, and dress code.
- Strong team player with a positive mindset.
Professionele vaardigheden
- Documenten voor internationaal goederenverkeer opstellen
- Transportdocumenten opstellen
- Informatie geven
- Een preventieve of corrigerende oplossing voorstellen
- Een transportdossier beheren
- Het transport opvolgen
Aanbod
What We Offer
- A challenging role within an internationally recognized logistics organization.
- Valuable experience in international air freight operations.
- A supportive onboarding period and training.
- Exposure to global customers, airlines, and logistics networks.
- A professional and collaborative working environment.
- An opportunity to further develop your logistics expertise within a fast-growing industry.
Jobat
Sociale media
Plaats tewerkstelling
1830 MACHELEN
Hoe solliciteren?
Je kan solliciteren via:
Laat je cv scannen door onze AI-sollicitatiecoach
Zo krijg je tips om je cv te verbeteren en af te stemmen op deze vacature.
VDAB-vacaturenummer: 74181235
VDAB-beroep: Medewerker internationaal goederenverkeer
Online sinds: 15-07-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
Een partner van VDAB heeft deze vacature ingegeven. De informatie werd niet nagekeken en gecontroleerd door VDAB. VDAB is niet aansprakelijk voor de inhoud van deze vacature, en de eventuele inbreuken op de geldende wetgeving.