Functieomschrijving

The Office Manager ensures the smooth daily operation of the shopping centre through administrative management, coordination with internal teams and tenants, and professional reception of visitors. They support management with reporting, agenda management and information handling, while maintaining accurate records and ensuring efficient communication across the site.

Bedrijfsomschrijving

The employer is a dynamic and growing organisation operating within a modern commercial and operational environment. Bringing together various services, activities and partners on one site, the company relies on strong internal coordination to ensure smooth day‑to‑day functioning. To support this mission, it is looking for an Office Manager who will play a key role in the operational and administrative management of the location.

Omschrijving

The Office Manager acts as a central point of coordination for the Technical Director and supports various operational teams across the shopping centre.

Administrative Management
She/he manages internal and external communications, prepares and reviews documents, maintains updated tenant information, circulates weekly footfall data to the Landlord, the Property Manager and the internal team, and organises meetings and conferences. She/he also manages agendas, appointments and administrative workflows.

Coordination
She/he collaborates closely with internal departments, external partners and tenants to ensure fluid communication and the smooth running of ongoing projects. Responsibilities include drafting meeting minutes, monitoring deadlines, managing office supplies, and overseeing the Info Desk schedule, orders and administrative tasks, including basic support with SUMUP-related matters.

Reception & Customer Relations
As a representative of the shopping centre, she/he welcomes visitors, partners and clients in a warm and professional manner and provides clear, accurate information regarding the centre's services and activities.

Information Management
She/he maintains all records, files and databases, ensures confidentiality and data security, oversees the publication and updates of House Rules on Chainels and manages internal communication such as "What's Up" on Chainels.

Support to Management
She/he assists the Facility Manager with follow‑up on files such as security and insurance, prepares ad hoc reports and summaries to support decision‑making and provides occasional support to the marketing team when needed.