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Customer Operations Specialist
Contract
- Vaste job
- Voltijds
- Dagwerk
- Startdatum: zo spoedig mogelijk starten
- Contract van onbepaalde duur
Vereiste studies
- Geen specifieke studievereisten
Werkervaring
- Ervaring: niet van belang
Functieomschrijving
is a multinational manufacturer of chemicals.
Jobomschrijving
- Point of contact for the customer - responding to requests, solving issues and ensuring a great customer experience
- Managing the entire sales order process operations for EMEA region - handling the entire cycle including organizing transport and logistical aspects, liaising between different departments, service providers and providing on-time information to customer
- Ensuring that all the movements from the Production and Storage sites are made with correct documentation and declarations, particularly for hazardous goods
- Liasing with Sales, Product marketing and Supply Chain departments to align on terms and conditions, product availability, prices, credit limits, payment terms etc.
- Processing documentation requests (questionnaires, certifications, SDS and technical product information;) after sales
Profiel
- Experience in Customer Service with strong background of Logistics
- Bachelor Degree in Business Administration/Logistics/Sales/Marketing
- A professional and friendly provider of services for our customers, someone with great listening skills, a problem-solving attitude and the ability to adapt in an international, multicultural environment.
- Excellent and efficient communicator
- hands -on, result driven, customer focused, and with competencies in prioritisation, attention to details, managing deadlines and planning;
- Someone who meticulously maintains records to comply with internal and external procedures and policies.
- A higher education degree and IT literacy (Office, SAP).
- A can-do attitude is an important asset to take up additional responsibilities and to develop your skills. 'No day in the office is the same'
Professionele vaardigheden
- Een offerte opstellen
- Klachten behandelen
- Uitvoeringsvoorwaarden van bestellingen controleren
- Technisch-commercieel onderzoek uitvoeren
- Informatie geven
Aanbod
Our client offers you a job where you will get cross-functional learning and development opportunities in a dynamic and fast-paced work environment with an attractive and competitive salary and benefits package.
Jobat
Sociale media
Plaats tewerkstelling
1930 ZAVENTEM
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VDAB-vacaturenummer: 74328187
VDAB-beroep: Commercieel medewerker binnendienst
Online sinds: 06-08-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
Een partner van VDAB heeft deze vacature ingegeven. De informatie werd niet nagekeken en gecontroleerd door VDAB. VDAB is niet aansprakelijk voor de inhoud van deze vacature, en de eventuele inbreuken op de geldende wetgeving.
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