Functieomschrijving

The company is the European division of the American company. The company is the largest supplier of products in the industry chemicals. The European Headquarter is in Brussels.

The company  is a strong medium sized company, large enough to be the market leader, but small enough to continue to cultivate our “family" spirit and a friendly, cooperative spirit between colleagues across multiple countries.

Since 2022, we are recognized as a Happy@Work company both in Europe and in Belgium. 

Your mission:

•   Office management: visitors' reception, expense reports, mail handling, management of the office supplies, management of the meeting rooms, organization of meetings and trade shows, invoices…
•   Sales & Customer service support: 
o    General customer service support during peak season 
o    Take off work from customer service representatives to allow them to take care of most of the order management of regular and recurring unit orders
o    Assist the sales team with any support work such as: calling customers monthly to check their needs with them for the rolling forecast, proactively following up in writing on smaller quotes (during peak season from March to July)
o    Marketing support during trade shows
o    Organize sales trips/shows for Area Managers (logistics and visit appointments, hotels, flights, car rentals)
o    Follow up with Area Managers to make sure action item deadlines are observed
o    Handle market surveys by phone and analyze the answers and report the conclusion and /or recommendations
o    Communicate with sales team about validated prospects and their needs
o    Support the sales team with collection calls