Functieomschrijving

We're looking for candidates interested in a potential role as Logistical Field Representative. This person will be the face to the customer, overseeing the logistics chain between Airbus Helicopters and our customer, including stock and R&O service follow-up.

In-Service Support Package

• Ensure timely replenishment of stock in line with contractual obligations.

• Coordinate the pickup and on-time delivery of R&O items, aligned with the customer’s maintenance planning.

• Actively participate in logistical management meetings.

• Manage both the Contractor’s and Customer’s prepositioned stocks, ensuring the follow-up and timely replenishment or revalidation of life-limited items.

• Oversee the replenishment and updating of Deployment Kits in close coordination with the MoD.

• Represent the MoD in interactions with the Contractor when required.

• Manage critical spare parts matters and support performance reporting in line with contractual KPIs, in close collaboration with the MoD.

Customer Relationship

• Act as the primary point of contact for the customer.

• Possess a solid understanding of the contractual framework and operate effectively within its scope.

• Professionally represent the collaboration between AH and the customer, ensuring clear communication and alignment.

Reporting

• Ensure timely and accurate reporting of contractual activities to the Contract Manager.

• Monitor and follow up on logistical discrepancies, escalating issues when necessary.

• Work closely with the Customer CAMO to ensure proper maintenance planning, particularly regarding spares and exchange items.