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Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is shaping the future of communications and digital identity.

Our mission is simple : to enable seamless global connectivity and trusted engagements that power the world's interactions.

Together, our solutions fuel innovation across the world's largest companies and emerging brands. With a truly global reach, we enable businesses to create engaging customer experiences while integrating fraud protection across the entire lifecycle.

Our portfolio covers global voice, messaging and data connectivity, alongside 5G and IoT solutions. It also includes digital identity, verification and CPaaS platforms for personalised, omnichannel engagement. Through these capabilities, we help businesses and communities stay connected, secure and ready to grow. Today, we reach more than 5 billion subscribers, secure over 180 billion transactions every year, and connect more than 1,000 destinations worldwide — delivering on our commitment to connect, protect and engage everywhere.

Powering more than 13 billion digital communications every month

Supporting over 3,500 active customers through a presence in 50+ global offices across 100+ countries

Managing 50% of global roaming data traffic and connecting 150 million IoT devices

Driving innovation in 5G, private networks and IoT, reinforcing our position in next-generation communications

AI Transformation Specialist (Connect)
Location: Brussels, Belgium
Department: Shared Technology & AI
Reports to: Head of Technology & AI Programme Management

At Proximus Global, we believe AI should deliver real business value, not remain a collection of isolated pilots and proofs of concept.

As an AI Deployment Strategist (our internal name role), you will work at the intersection of business, technology and transformation. Embedded within BU Connect, you will identify opportunities where AI can improve the way teams work, help prioritise the most valuable initiatives, and drive their journey from idea to adoption.

You will act as the business counterpart of technical teams and external partners, ensuring that AI solutions solve real operational challenges and become part of day-to-day business processes.

What you'll do

• Identify high-value AI opportunities
  
  Develop a deep understanding of BU Connect's processes, challenges and objectives. Through workshops, interviews and process analysis, you will uncover opportunities where AI and automation can create measurable business impact.
  
   
• Turn ideas into actionable use cases
  
  Work with stakeholders to define, structure and qualify AI use cases. You'll transform business needs into clear initiatives with defined objectives, owners, success criteria, data requirements and expected outcomes.
  
   
• Drive prioritisation and decision-making
  
  Evaluate opportunities based on business value, feasibility, risk and expected impact. You'll facilitate discussions between business and technical stakeholders and help maintain a transparent pipeline of AI initiatives.
  
   
• Lead deployment from concept to adoption
  
  Coordinate stakeholders acr