Functieomschrijving

Within the Services department, you are responsible for the management (remote) of various mission critical systems installed at the customers. If a problem arises, you analyse the problem and, together with the team, find the best solution. You do not only perform classic maintenance tasks, but you are also responsible for proactively monitoring the systems, rolling out upgrades and lifecycle management. You will be trained in various new technologies. And you participate in the implementation of new installations at customers in close cooperation with the Project Engineers and Project Managers.

Implementation of projects:

• In a lab environment, you prepare future installations.
• You install the solution at the customer's site and put it into service. 
• You give training to key users and administrators.

Maintenance:

• You perform ( remote) corrective maintenance on various mission critical systems.
• You perform updates and upgrades on existing systems.
• You perform preventive visits in the context of maintenance contracts.