Functieomschrijving

Our client is a well-established organization within the industrial/manufacturing sector. They are known for their customer-focused approach and commitment to delivering high-quality services and products.

In this role, you will support the sales team by helping manage customer requests and ensuring a smooth and timely follow-up. You will be an important point of contact for customers and will assist in preparing quotations and coordinating with internal teams.

This position is well suited for someone at the start of their career who is eager to learn and grow within a commercial and customer-oriented environment.

Tasks;

• Manage a shared mailbox and respond to incoming customer requests in a timely manner
• Support in analyzing customer needs and gathering missing information when needed
• Assist in preparing and sending quotations, with guidance from senior colleagues
• Follow up on quotes and maintain clear communication with customers
• Coordinate with Sales Managers and Business Developers to ensure proper follow-up
• Provide administrative support and help keep internal processes organized
• Gradually take ownership of standard requests as you gain experience
• Contribute to outreach activities (e.g., contacting prospects, scheduling meetings) when needed