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Freelance Ticketing Manager - People Management
Contract
- Vaste job
- Voltijds
- Dagwerk
- Startdatum: zo spoedig mogelijk starten
- Contract van onbepaalde duur
Vereiste studies
- Geen specifieke studievereisten
Werkervaring
- Ervaring: niet van belang
Functieomschrijving
Our client is an international organisation active in the events and live entertainment industry, with operations across Europe and a global headquarters in the United States. The Belgian team supports clients with ticketing, event delivery and field IT, working within a broader EMEA operational structure.
Jobomschrijving
As a your responsibilities are:
- Lead and structure a team of 6-7 event programmers in Belgium ;
- Act as the main point of contact for clients and internal stakeholders ;
- Oversee programming and configuration of client ticketing platforms ;
- Manage event setup including pricing, sales windows, dates, seat maps and inventory ;
- Monitor team KPIs, performance and service quality ;
- Analyse operational issues and identify long-term solutions and improvements ;
- Support the team in decision-making, prioritisation and reaching clear outcomes ;
- Contribute to the ongoing restructuring and development of the Belgian operation ;
Profiel
A successful should have:
- Proven experience in people management and team leadership, ideally in a complex or changing environment ;
- High emotional intelligence, with the ability to understand different personalities, motivations and team dynamics ;
- Strong coaching and communication skills, combined with the ability to provide clear direction ;
- Experienced in stabilising teams, managing change and rebuilding engagement ;
- Calm, approachable and confident when dealing with challenging situations ;
- Strong stakeholder and client management capabilities ;
- KPI-driven and performance-oriented, with a structured approach to operational management ;
- Experience with ticketing systems, event technology or technical platforms is a strong plus ;
- Fluent in English ;
Professionele vaardigheden
- Een prijsstrategie ontwikkelen
- Concurrentie analyseren
- Extern communiceren
- De markt analyseren
- Een prijsniveau vastleggen
Aanbod
Our offer:
- Freelance leadership role within an international events organisation ;
- Opportunity to shape and stabilise a Belgian ticketing team ;
- Brussels North Station location ;
- Competitive day rate ;
Jobat
Sociale media
Plaats tewerkstelling
1000 BRUSSEL
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VDAB-vacaturenummer: 74629690
VDAB-beroep: Pricing analist
Online sinds: 17-09-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
Een partner van VDAB heeft deze vacature ingegeven. De informatie werd niet nagekeken en gecontroleerd door VDAB. VDAB is niet aansprakelijk voor de inhoud van deze vacature, en de eventuele inbreuken op de geldende wetgeving.
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