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SERVICES DELIVERY COORDINATOR
Contract
- Vaste job
- Voltijds
- Dagwerk
- Contract van onbepaalde duur
Talenkennis
- Nederlands (Goed)
- Frans (Goed)
Vereiste studies
- Of gelijkwaardig door ervaring
- Professionele bachelor
Werkervaring
- Minstens 2 jaar ervaring
Functieomschrijving
Your Mission
- bull; Coordinate maintenance contracts and ensure contractual commitments are fulfilled.
- bull; Plan and follow up preventive maintenance activities.
- bull; Coordinate service reviews, reporting activities and follow-up actions.
- bull; Monitor maintenance invoicing, renewals and contract amendments.
- bull; Maintain contract documentation, service procedures and operational records throughout the contract lifecycle.
- bull; Act as the operational reference for maintenance contracts and contract-related information across the company.
- bull; Support engineers and internal teams with contract-related questions.
- bull; Coordinate subcontractors and ensure service activities are properly tracked.
- bull; Support customer communication and manage operational escalations when required.
- bull; Identify risks, priorities and improvement opportunities before they impact service management.
During your journey at Tein Technology, you'll develop expertise in:
- bull; Service Delivery & Contract Management
- bull; Customer Relationship
- bull; Operational Planning & Coordination
- bull; Service Reporting & Business Performance Monitoring
- bull; Mission-Critical Voice, Video & Network Services
Profiel
POSITION’S REQUIREMENTS Education, Knowledge & Experience
- bull; Bachelor's degree or equivalent experience.
- bull; Experience in service coordination, operations, administration or customer support.
- bull; Strong organisational and planning skills.
- bull; Interest in technology, customer service and operational excellence.
- bull; Fluent in Dutch and/or French, with a good command of English.
- bull; Highly organised and able to manage multiple priorities simultaneously.
- bull; Customer-oriented with excellent communication skills.
- bull; Proactive, action-driven and comfortable taking ownership.
- bull; Commercial mindset with the ability to identify opportunities and improvements.
- bull; Comfortable coordinating engineers, customers and external partners.
- bull; Structured and detail-oriented without losing sight of the bigger picture.
- bull; Calm and effective under pressure.
- bull; Curious about technology and service management.
- bull; Eager to grow towards a Service Delivery Management role.
Professionele vaardigheden
- Bestellingen plaatsen
- Post ontvangen en verdelen
- Administratieve dossiers samenstellen
- Documenten archiveren
- Post en mails administratief beheren
Aanbod
Bedrijfsinfo
The company is een familie bedrijf actief in de Security wereld in België en Nederland.
Practical information:
- bull; Work location: Schaerbeek, Brussels.
- bull; Minimum half-time availability.
- bull; The position is open to an internship or junior profile, with the possibility of permanent employment for the right candidate.
Continious Learning &Growth
Develop your expertise in reporting, automation, business intelligence, and service management while working with modern Microsoft technologies.
Plaats tewerkstelling
1030 SCHAARBEEK
Hoe solliciteren?
Contactpersoon
Unique Brussels
Referentienummer
Vermeld referentienummer: 2033348_NL-VDAB-BE-170914
Je kan solliciteren via:
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VDAB-vacaturenummer: 74634726
VDAB-beroep: Polyvalent administratief medewerker
Erkenningsnummer: VG.565/BO 00217-405-20121108 W.RS.153 W.SO.153 W.RE.153
Online sinds: 17-09-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
Niet alle vacatures zijn nagekeken door VDAB. VDAB is niet aansprakelijk voor de inhoud van de niet-nagekeken vacatures.