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SERVICES DELIVERY COORDINATOR
Contract
- Vaste job
- Voltijds
- Dagwerk
- Startdatum: zo spoedig mogelijk starten
- Contract van onbepaalde duur
Talenkennis
- Nederlands (Zeer goed)
- Frans (Zeer goed)
Vereiste studies
- Academische bachelor
Werkervaring
- Beperkte ervaring ( < 2 jaar )
Functieomschrijving
The company is een familie bedrijf actief in de Security wereld in België en Nederland.
Jobomschrijving
Your Mission
• Coordinate maintenance contracts and ensure contractual commitments are fulfilled.
• Plan and follow up preventive maintenance activities.
• Coordinate service reviews, reporting activities and follow-up actions.
• Monitor maintenance invoicing, renewals and contract amendments.
• Maintain contract documentation, service procedures and operational records throughout the contract lifecycle.
• Act as the operational reference for maintenance contracts and contract-related information across the company.
• Support engineers and internal teams with contract-related questions.
• Coordinate subcontractors and ensure service activities are properly tracked.
• Support customer communication and manage operational escalations when required.
• Identify risks, priorities and improvement opportunities before they impact service management.
During your journey at Tein Technology, you'll develop expertise in:
• Service Delivery & Contract Management
• Customer Relationship
• Operational Planning & Coordination
• Service Reporting & Business Performance Monitoring
• Mission-Critical Voice, Video & Network Services
Profiel
POSITION’S REQUIREMENTS
Education, Knowledge & Experience
• Bachelor's degree or equivalent experience.
• Experience in service coordination, operations, administration or customer support.
• Strong organisational and planning skills.
• Interest in technology, customer service and operational excellence.
What Makes You a Great Fit
• Fluent in Dutch and/or French, with a good command of English.
• Highly organised and able to manage multiple priorities simultaneously.
• Customer-oriented with excellent communication skills.
• Proactive, action-driven and comfortable taking ownership.
• Commercial mindset with the ability to identify opportunities and improvements.
• Comfortable coordinating engineers, customers and external partners.
• Structured and detail-oriented without losing sight of the bigger picture.
• Calm and effective under pressure.
• Curious about technology and service management.
• Eager to grow towards a Service Delivery Management role.
Professionele vaardigheden
- Werkadministratie bijhouden
- Milieubewust werken
- Veilig werken
- De installatie configureren en afstellen
- Installaties testen voor de inwerkingstelling
Aanbod
Practical information:
• Work location: Schaerbeek, Brussels.
• Minimum half-time availability.
• The position is open to an internship or junior profile, with the possibility of permanent employment for the right candidate.
Continious Learning &Growth
Develop your expertise in reporting, automation, business intelligence, and service management while working with modern Microsoft technologies.
Jobat
Sociale media
Plaats tewerkstelling
1030 SCHAARBEEK
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VDAB-vacaturenummer: 74636324
VDAB-beroep: Industrieel onderhoudstechnicus
Online sinds: 17-09-2026
Deze functie staat open voor iedereen, ongeacht leeftijd of gender.
Een partner van VDAB heeft deze vacature ingegeven. De informatie werd niet nagekeken en gecontroleerd door VDAB. VDAB is niet aansprakelijk voor de inhoud van deze vacature, en de eventuele inbreuken op de geldende wetgeving.
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