175 jobs voor technical application support gevonden

.Provide technical advice and support for activated carbon, mobile filtration systems, and reactivation services to the European Sales and Marketing teams .

Talen.Cia consulting is currently looking for a Digital Business Analyst for a renowned client based in Brussels.

Please note that this position has 60% of working on new functionalities and 40% of application support.

Tasks:

• Compile business requirements, both functional and non-functional, for digital applications.
• Determine and suggest ways to improve the business while using Agile/Scrum methodology
• Conduct a functional examination of these specifications across the various application components.
• Analysis of gaps.
• Write User Stories or requirements based on the analysis; these will serve as the foundation for further grooming and refinement sessions.
• Support the creation and implementation of test cases.
• Assure accurate and thorough request and analysis documentation.
• Ensure that the decisions made have business support.
• Communication with senior IT technical designers, product owners, project managers, and IT architects.
• Ensure that the prerequisites (designs, acceptance criteria, etc.) are delivered on schedule in order to ensure a successful sprint delivery.
• Question the time and financial estimates that the implementation partners have provided.
• Attend to user requirements, action items, meeting minutes, and project deliverables.

• Make sure that we work well together with our outside partners for digital application development.

   

Application Support (40%):

• Guarantee and enhance the stability of the applications by spearheading and monitoring pertinent measures to achieve stability enhancements, such as consistent communication with technical teams (security, architecture, infrastructure, etc.), tracking issues, and conducting root cause analysis.
• To serve as the primary point of contact for all ongoing requests for assistance and to coordinate with the relevant teams.Work closely in tandem
• Business User/Owner Application Support: For assigned apps, provide the fundamental analysis necessary to enable second and third tier application support.
• Support the resolution of functional and technical problems in accordance with a specified severity and prioritization strategy.
• Keep an eye on the production data integration procedures to make sure the necessary availability.
• Upkeep of the knowledge repository.

• During implementations, some flexibility in working hours is necessary.

   

Diagnosing/Analyzing issues and changes, design solutions .Preparation of functional/technical specifications using technical expertise. Fiori applications: development & integration .Marketing management (target groups, territory management,) .

Handling of VIP MAZAK customers for both the after sales support and claim management process.Manage technical support on troubleshooting, maintenance, and repairs from Mazak machines, as well as providing instructions and operational training for the end users. Training of the customers for the application and operation of machines Ensuring a well run, efficient department with good management profitability.Management of the targets and KPI’s of the Service and Application organization. Securing the efficiency of the planning or the field engineers’ team.Ensuring an efficient back office service organization for the providing of technical support by telephone and digital platform regarding possible solutions to faults or analysis of faults. Manage service organization regarding reservation of the necessary parts, tools, and engineers.Ensuring the correct follow up of service & application administration and the completion process of the reports from the service & application engineers. Registration and service evaluation as well as the monthly reporting elaboration for Japan.Ensuring correct and timely invoicing. Managing an efficient field service organization across the Benelux.

Ops to deploy, manage, and monitor applications.Document application processes, code changes and updates.Design, develop and maintain server side web applications and APIs.Optimise applications for maximum speed and scalability.

Provide technical support and advice on activated carbon, mobile filter systems, and reactivation services to the European Sales and Marketing teams..

Simultaneously, our team is driving a comprehensive, multi year transformation program.This program entails the implementation of a new offering application, along with an extensive review and modernization of the product roadmap, application landscape, and business processes.The team's technical environment is composed by the following tools and technologies:Front end in Angular 14 with Node.

.Reviewing technical documentation such as architectural design, Solution Design, and test cases, ..Supporting the analysis, design, and implementation of Proof of Concept for technical requirements and IT4IT tools/Applications.

Identification and qualification of materials and components for dynamic glazing.Technical support to engineering, production, and quality departments.

· Proven knowledge of IIS management and web site deployment.· Broad IT knowledge covering networking, security, end user, ITIL concepts..

Security topics for applications migrated to the cloud..

.Last but not least, you support the launch of new products and services (Friendly User Test) and think pro actively about the required support..

Our client is an energy company.

 

• Application Development:
   
  • Design and develop robust and scalable.NET applications using clean architecture principles.
  • Leverage technologies such as.NET Framework 4.8, ASP.NET Core, Hangfire, Workers, EF Core, and SQL to build efficient and maintainable solutions.

  • Create user-friendly interfaces to facilitate effective communication with clients.

     

• Cloud Migration and Architecture:
   
  • Lead the migration of existing applications to AWS, implementing a modern and unified architecture.
  • Utilize AWS services such as CDK, Lambda, SQS, Dynamo DB, Secret Manager, and Docker to build scalable and resilient cloud-native applications.

  • Promote a microservices architecture and event-driven design for improved scalability and maintainability.

     

• CI/CD Pipeline:
   
  • Establish and maintain efficient CI/CD pipelines using Gitlab CI.

  • Provide technical guidance and support to development teams regarding Gitlab CI and best practices.

     

• Team Leadership:
   
  • Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
  • Conduct workshops and training sessions to enhance the technical skills of the team.

  • Proactively identify opportunities for innovation and process improvement.

     

Role & Responsibilities

As a Functional Analyst specializing in MS Dynamics 365 (HR/CRM), you will play a key role in understanding business needs, designing IT solutions, and supporting the successful delivery of projects.Your responsibilities will include:

• Requirements Gathering:
  • Engage with stakeholders to understand their needs.
  • Document and prioritize requirements.
  • Provide technical feasibility and complexity assessments to guide decision-making.
• Solution Design:
  • Work with other IT teams and external partners to recommend IT solutions that meet business needs.
• Cost-Benefit Analysis:
  • Evaluate the financial implications of proposed solutions to ensure their viability and benefits.
• Solution Implementation:
  • Translate business requirements into technical specifications.
  • Support the technical team during development.
  • Ensure that the delivered solution meets all requirements through quality assurance practices.
• Project Management:
  • Oversee IT projects, ensuring they meet defined requirements, are on schedule, and are delivered with the desired outcome.
• Stakeholder Communication:
  • Serve as the primary communication link between stakeholders and the delivery team(s), ensuring alignment and transparency.
• Documentation:
  • Create and update functional documentation to support ongoing operations (RUN activities).
• Training and Support:
  • Provide training and post-implementation support to users on new systems and processes.

 

Our client is a leading global law firm, advising clients on significant transactions and disputes.They are looking for an IT Support Specialist to take part in the firm's development. 

Based in Brussels, the IS Support Specialist is a second level support role with the responsibility of providing technical support to customers and operational and administrative support for IT functions. 

Your main responsibilities will include:

• Providing world class customer service to their lawyers and office personnel.
• Execute the effective and timely delivery of IT services.
• Interact effectively with all customer constituencies.
• Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
• Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
• Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
• Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
• Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
• Perform, maintain and adhere to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IT function.
• Encourage and promote team work between local, regional, and Global Services IT resources.
• Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
• Participate as an active team member on IT projects to which assigned.
• Interact with external vendors.

• Provide technical support and assistance outside of normal business hours as required, including, but not limited, to Saturday and Sundays.

   

Junior Technician to support our client in Brussels, Belgium..Main Responsibilities.

Our applications are developed according to the most modern standards (Cloud native, Contract First, …). We help our customers build customised solutions help them modernise their applications.  

  Key Responsibilities:   Support design and troubleshooting efforts Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. Promote technical growth, making recommendations on software. Ensure continuous integration and deployment of solutions  Deliver scalable web applications according to agreed planning and budget Test applications and overcome technical issues encountered  Add value to the sales cycle by giving input to your commercial colleagues (presales) Train customers and users 

We are seeking a skilled Audio-Video Technician to join our team.In this position, you will be responsible for setting up, installing, operating, testing, and maintaining audio and video equipment at our customer site in Waterloo.
Job requirements:

• Knowledge of Audio-Visual systems and technologies.
• Front Line AV service support in a complex environment
• Experience trouble shooting Teams, Zoom and Google Meet in a wide range of environments
• Diagnose printer and other peripheral device failures and implement solutions
• Provide installation and upgrade services of supported hardware and software
• Support of key engineering applications at use within the business
• Move workstations and peripherals, as required
• Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
• (Desktops/Laptops) - Hardware and Software Troubleshooting

We are seeking a skilled Audio-Video Technician to join our team.In this position, you will be responsible for setting up, installing, operating, testing, and maintaining audio and video equipment at our customer site in Waterloo.
Job requirements:

• Knowledge of Audio-Visual systems and technologies.
• Front Line AV service support in a complex environment
• Experience trouble shooting Teams, Zoom and Google Meet in a wide range of environments
• Diagnose printer and other peripheral device failures and implement solutions
• Provide installation and upgrade services of supported hardware and software
• Support of key engineering applications at use within the business
• Move workstations and peripherals, as required
• Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
• (Desktops/Laptops) - Hardware and Software Troubleshooting

Kubernetes, Docker, Azure, Helm charts.) Experience with.NET ecosystem development technologies (C#,NET, Visual Studio, LINQ,) Experience with relational database management system (SQL Server, Postgre.

Your main responsibilities will include:

• Providing world class customer service to their lawyers and office personnel.
• Execute the effective and timely delivery of IT services.
• Interact effectively with all customer constituencies.
• Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
• Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
• Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
• Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
• Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
• Perform, maintain and adhere to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IT function.
• Encourage and promote team work between local, regional, and Global Services IT resources.
• Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
• Participate as an active team member on IT projects to which assigned.
• Interact with external vendors.
• Provide technical support and assistance outside of normal business hours as required, including, but not limited, to Saturday and Sundays.

 Key Responsibilities:  Contribute in the design and outlining of Java solutions (with the analyst and / or architect) Understands the business needs and perform the needed functional analysis  Ensure continuous integration and deployment of solutions  Deliver scalable Java web applications according to agreed planning and budget Develop qualitative sites that exceed all customers' expectations Test applications and overcome technical issues encountered  Add value to the sales cycle by giving input to your commercial colleagues (presales) Add constantly to the Java competency within SII Belgium Support the project manager during the estimation process Train customers and users  

Your main responsibilities will include:

• Providing world class customer service to their lawyers and office personnel.
• Execute the effective and timely delivery of IT services.
• Interact effectively with all customer constituencies.
• Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
• Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
• Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
• Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
• Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
• Perform, maintain and adhere to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IT function.
• Encourage and promote team work between local, regional, and Global Services IT resources.
• Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
• Participate as an active team member on IT projects to which assigned.
• Interact with external vendors.
• Provide technical support and assistance outside of normal business hours as required, including, but not limited, to Saturday and Sundays.

The TBI team (Technology & Broadcast Infrastructure) enables the successful delivery of PMH by managing the technology and media operations used across all departments.The team scope includes the various layers from infrastructure, applications, workflows, and processes specifically designed to meet the demands of PMH ambitions, Live, broadcasting, playout, content management, media operation and much more.  As Post Production Engineer, you bring expertise and a hands on approach for implementing and troubleshooting PMH applications and systems.You act as 3rd line to resolve the most complex application issues.Main tasksYou work closely with requestors and integrated with Innovation, internal users, external parties, and the technology team in an Agile Scrum methodology.As an expert in your field, you take a leading role in defining and challenging solutions where the centre of gravity lies within PMH and you make sure that needs are well expressed and understood to propose the most impactful & beneficial solutions within PMH means (time/budget).You always seek for future proof solutions that fit into the PMH environment and consider ease of operations, support and customer centric.You contribute to projects where the centre of gravity lies within Proximus, thus liaising in the same collaborative fashion with Proximus colleagues.Managing and delivering development projects:Analyse, contribute, challenge and design solutions under assessment, also for product evolution (market analysis driven).Implement solutions for complex projects by taking the lead technically.Interact with suppliers or 3rd party for the proper assessment or implementation of solution.Document and deliver Handover to Maintenance (Ho.

Windows troubleshooting (error messages, improving performance, tweaking system, changing appearance and settings)..Support for specific client software and applications (installation, error messages, tweaking)..

Responsibilities

 

• As an analyst you will be working on the further evolution of our application portfolio as well as propagating the solution within our company
• Knowledge of supply chain and production processes are added values
• You are able to capture new needs / functionality through documentation, legacy applications and/or interaction with the client/business.
• You are able to capture all this and translate this into user stories.
• You support with testing the software applications, and ensure that all software is of high quality and meets project requirements
• You are the contact for business and able to supply new IT solutions supporting and/or optimizing the business processes
• You can understand technical topics and discuss these with the development team to allow them to implement performant and future-proof applications
• You can inspire developers and make the team work optimally
• Over time you will be able to lead projects and decide on the correct priorities

• You know the principles of the Agile / Scrum methodology

   

Support implementation of change controls and CAPA..Ability to relay technical information and mentor peers.