404 jobs voor technical services manager gevonden

We are looking for a Software Solution Specialist users support service 

• Implementation and Development of Functional and Technical Requirements
• Software Maintenance and Operation
• Advising Key Users
• Supporting End User Training
• Testing of New Developments and Configurations
• Ongoing Development and Improvement of the Software

• Support with Software Integration

   

The Executive Assistant will support the CEO in managing administrative tasks, including scheduling, invoicing, and coordinating technicians, while also assisting with project management and client communications.This role offers the opportunity to work in a dynamic, small team, with room for professional growth and development.

Client Details

The client is a small, growing electrical services company.The company specializes in residential and commercial electrical work, with a focus on quality service and client relationships.

The CEO is involved in daily operations and needs an Executive Assistant to help manage administrative tasks, support project scheduling, invoicing, and communication, allowing for more.

Description

• Administrative Support:
  • Manage emails, respond to client requests, and handle internal communication.
  • Assist with the preparation and management of invoices, quotes, and billing.
  • Handle the encoding and tracking of data related to jobs and projects.
  • Oversee and update project and job schedules to ensure timely completion.
  • Manage supplier orders and track deliveries.
  • Assist with the scheduling and coordination of technicians' daily tasks and interventions.
• Client Interaction and Support:
  • Respond to client intervention requests and manage job details.
  • Assist the CEO in maintaining strong relationships with clients, ensuring high customer satisfaction.
• Technical Understanding:
  • While not a hands-on technical role, understanding technical terms and project requirements will be essential for effective communication with technicians and clients.
  • Prepare reports on technical work and project statuses.

We zijn op zoek naar een enthousiaste Technical Manager voor een vooraanstaande organisatie gespecialiseerd in de verdeling en het onderhoud van industriële machines.

De organisatie heeft meerdere vestigingen in België en telt meer dan 100 gedreven medewerkers.Zij zetten zich dagelijks in om klanten de best mogelijke service te bieden.De kernwaarden zijn klantgerichtheid en passie voor techniek.

Als onderdeel van een internationaal netwerk met een rijke geschiedenis, streeft het bedrijf ernaar om klanten te ondersteunen in het optimaliseren van hun activiteiten.Om het team te versterken, zoeken we nu een ervaren Technical Service Manager die deze visie mee helpt realiseren.

• Je ondersteunt de technische dienst op meerdere locaties.

• Je zorgt voor een efficiënte en kwalitatieve uitvoering van service.

• Je speelt een actieve rol in projecten zoals ERP-implementatie en procurement.

• Je beheert het budget, beoordeelt kosten en rapporteert resultaten.

• Je ontwikkelt technische strategieën en bewaakt prestaties via KPI's.

• Je analyseert en optimaliseert processen voor meer efficiëntie.

• Je beheert servicecontracten en volgt waarborgen nauwgezet op.

• Je onderhoudt en optimaliseert de webshop.

Are you ready to play a pivotal role in delivering exceptional service to our valued customers?

As a Service Account Manager, you will be the primary point of contact for clients within the target market, providing expert advice, support, and fostering their growth.Your key responsibility will be ensuring an outstanding service experience by coordinating all customer service activities between the client, specialist departments in Belgium, and our headquarters in Germany.

Key Responsibilities;

• Serve as the first point of contact for all customer inquiries following a successful Site Acceptance Test (SAT), liaising with relevant departments both at the site and head office.
• Drive active service sales and lifecycle consultancy, including follow-up on quotations.
• Capture and relay customer and market requirements to the Service Product Management team.
• Ensure the achievement of annual order intake targets and planned revenue growth.
• Act as a core member of the project team for new machine installations, particularly during the installation phase.

Are you an IT professional with a passion for broadcast technology?Do you excel in troubleshooting, customer support, and technical problem-solving?Join us!

Role

As a System Engineer, you will provide technical support and expertise for a wide range of IT-based broadcast systems, including core video servers, user interfaces, and media contribution platforms.This customer-facing role requires strong troubleshooting skills, collaboration with internal teams, and a commitment to delivering top-tier support.

Key Responsibilities

• Provide technical support via email and phone for customers, project engineers, and internal teams.
• Troubleshoot and diagnose system issues, offering solutions and workarounds.
• Manage customer expectations regarding response times and issue resolution.
• Collaborate with the Tier-3 support team to resolve complex technical challenges.
• Offer product feedback to improve system reliability and enhance user experience.
• Assist the project engineering team during field deployments and installations.
• Develop and maintain technical documentation to enhance support processes.

• Provide administrative support, managing documents and tracking global support tasks.

   

Kortrijk | Technical Sales Manager | Voeding | Chemie | Bachelor/master | Commercieel | Ervaring | 1107605

Over de organisatie
Onze klant is een grote speler binnen de chemische sector in de regio Kortrijk.Het is een internationale onderneming, met een West-Vlaams karakter.

Jouw nieuwe functie

For the position as International Field Service Engineer you are responsible for:

• Preparing installations together with the Project Engineer
• Performing maintenance and overhaul tasks at customers' locations
• Assembling and installing machines at customers' locations
• Accurate reporting of service interventions (documentation and technical activities) to the service coordinator and the engineering manager