192 jobs voor client care officer gevonden

Als Front Office & Customer Care Advisor zijn uw belangrijkste verantwoordelijkheden:

• Ontvangen (IN)/uitvoeren (OUT) en afhandelen van telefoongesprekken;
• Ontvangen en adviseren van klanten (advocaten, deurwaarders, cliënten, debiteuren, enz.);
• Na analyse, debiteuren informeren over hun rechten en plichten en het nemen van de juiste beslissingen bij de follow-up van hun dossier;
• Het beheren van multi-geschillendossiers, het beheersen van verschillende juridische procedures en het ontvangen van betalingen;
• Onderhandelen en opvolgen van betalingsplannen;
• Follow-up en telefonische herinneringen.

Our client is looking for a person for the position of Junior HR Officer based in Kontich, Belgium.Examples of daily duties: Support for the Sr HR Manager , the HR business partners and all employees in Kontich facility Take care of HR administration in general, including the triage of mail, filing, etc.Take care of onboarding and promotions, registration in Success.Factors of new hires and changes Provide ad hoc support for the Snr HR Manager and the rest of the HR team Manage the request for government support for training hours (Vlaams Opleidingsverlof) Support for wellbeing policy and contacts with external service (IDEWE)  

As Junior Actuary you will be responsible of the following tasks:

• Support your client team on project management, day-to-day client contact, problem resolution, and supervision of analysts' work
• Calculate and analyse special retirement like Br21/23 conversion.
• Interact with clients by participating in meetings and presentations
• Assign, direct, and evaluate work
• Create project work plans and monitor timelines and budgets
• Check and analyse actuarial valuation results, including analysis of census data, liabilities, assets and reporting, coordinating local office resources and project management

As Junior Actuary you will be responsible of the following tasks:

• Support your client team on project management, day-to-day client contact, problem resolution, and supervision of analysts' work
• Calculate and analyse special retirement like Br21/23 conversion.
• Interact with clients by participating in meetings and presentations
• Assign, direct, and evaluate work
• Create project work plans and monitor timelines and budgets
• Check and analyse actuarial valuation results, including analysis of census data, liabilities, assets and reporting, coordinating local office resources and project management

Un des leaders du marché de l'assurance situé dans le centre de Bruxelles est la recherche d'un.e Customer Care Officer dynamique.Venez rejoindre une entreprise dont la mission principale est d'être un partenaire solide et fiable pour leurs clients dans le domaine des soins de santé.Une entreprise en évolution constante et fidèle à ses valeurs.Si vous aimez les défis, n'hésitez pas à lire la suite !

En tant que Customer Care Officer, vous serez responsable des tâches suivantes :

• Assurer la gestion Healthcare de toute demande entrante via tout type de communication.
• Réunir les informations concernant la couverture et les circonstances en cause dans le sinistre.
• Analyser la situation et le contexte, évaluer l'importance de l'incident et le degré d'urgence.
• Choisir la solution d'assistance appropriée et proposer, si nécessaire et si possible, différentes alternatives aux bénéficiaires.
• Acter les affiliations et les désaffiliations.
• Gérer les demandes dans le temps afin d'avoir un suivi des quittances mensuel correct et selon les attentes du client.
• Suivre l'évolution du dossier, en gérant, le cas échéant, toutes les interactions entre le client et le prestataire.
• Assurer le suivi du dossier sinistre afin de pouvoir le clôturer.

A company specialized in wealth advising is currently recruiting for an Actuary (or similar qualification) to join the Wealth Team in Brussels.You will be part of a dynamic team of actuaries.It is a long-term contract.

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As Junior Actuary you will be responsible of the following tasks:

• Support your client team on project management, day-to-day client contact, problem resolution, and supervision of analysts' work
• Calculate and analyse special retirement like Br21/23 conversion.
• Interact with clients by participating in meetings and presentations
• Assign, direct, and evaluate work
• Create project work plans and monitor timelines and budgets
• Check and analyse actuarial valuation results, including analysis of census data, liabilities, assets and reporting, coordinating local office resources and project management

Als logopedist(e) en lid van een multidisciplinair team staat u in voor de diagnostiek en behandeling van kleuters en lagere schoolkinderen met complexe ontwikkelingsstoornissen, zoals ADHD, ASS, DCD, algemene ontwikkelingsretardatie, enz.U werkt hierbij nauw samen met alle teamleden, evenals met de ouders, verwijzers, school en CLB van de cliënt.Ervaring in de CAR-sector en kennis van het biopsychosociaal ICF-model zijn een meerwaarde.

Keyence, a Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems, is hiring a technical support officer.The company is a global leader in automation industry responsible for delivering high precision and innovative products to companies worldwide .

Als logopedist(e) en lid van een multidisciplinair team staat u in voor de diagnostiek en behandeling van kleuters en lagere schoolkinderen met complexe ontwikkelingsstoornissen, zoals ADHD, ASS, DCD, algemene ontwikkelingsretardatie, enz.U werkt hierbij nauw samen met alle teamleden, evenals met de ouders, verwijzers, school en CLB van de cliënt.Ervaring in de CAR-sector en kennis van het biopsychosociaal ICF-model zijn een meerwaarde.

BedrijfNous recherchons un(e) Customer Support Officer pour notre client rénommé en région Bruxelloise.  Envie d'une opportunité dans une entreprise stable et intéressante?Ou vous comptez et feriez partie d'un équipe dynamique et motivée?

Pour notre client Rentokil, Adecco Belgique est en recherche d'un/e employé(e)s Service de la clientèle qui va joindre l'équipe à Schelle Vous êtes à la recherche d'un nouvel emploi varié avec beaucoup de contacts sociaux au sein d'une équipe jeune, dynamique et sympathique ?Alors lisez vite !.

Our client is an independent engineering office that is part of the development of Industry 4.0 in Belgium.Their teams are involved in high-added value projects, with expertise in Automation, Process control, and Digital Solutions.

Our client has been growing for 9 years by supporting the main industrial players (Life Sciences, Agro-food, Energy,)

Description

• Represent the company's image to potential customers
• Built and develop a customer's portfolio within the industrial field
• Listen to, and analyze customer's need to present high-quality solutions
• Set-up and execute a commercial strategy in line with the company's ambitions
• Keep a healthy relationship with customers, even after closing, to assure future opportunities
• Coach, brief, and introduce your solutions to our clients, partners, and prospects
• Proactively seek new business opportunities in the market
• Ensure proper after-sales service

Word je warm van het idee om mensen te helpen zodat hun vraag of probleem van de baan is?Dan is deze functie als Customer Care Advisor bij onze klant in Zellik, gespecialiseerd in consumer electronics, iets voor jou!

Keyence, a Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems, is hiring a technical support officer.The company is a global leader in automation industry responsible for delivering high precision and innovative products to companies worldwide .

Our client is a law firm located in Brussels.JobomschrijvingYour mission : .Ensure the preparation of meeting rooms, manage inventory and ensure various.supplies..Assist in the maintenance of premises and equipment (excluding IT).. Roles..

FLYINGGROUP, one of Europe’s leading business jet operators, has a vacancy for a Junior Flight Care Agent at the main office in Antwerp.The Junior Flight Care Agent is a member of the Operational Control Centre Team.The main OCC activities are the planning and preparation of FLYINGGROUP’s flights.

Customer Care Coordinateur- 1000 Bruxelles.Secteur d'assurance 

Contrat déterminée

 

Gestion des remarques clients :

• Réceptionner les plaintes clients et en enregistrer toutes les informations
• Analyse du dossier : prendre connaissance des éléments mis en avant par le client, vérifié le déroulement du dossier.Si nécessaire, écouter les appels téléphoniques et enquêter auprès des départements internes et/ou prestataires externes
• Etablir si la réclamation du client est considérée comme fondée ou pas
• Rédiger et transmettre une réponse motivée au client (en cas de désaccord, transmettre au service juridique, si nécessaire)
• Si indiqué, proposer une compensation ou un geste commercial

Amélioration continue de la qualité de service:

• Valoriser le feedback client en faisant remonter les points d’amélioration/recommandations vers les collègues des départements concernés 
• Suggérer des modifications/améliorations de processes afin d’éviter que certains types de plaintes ne se reproduisent plus
• Réaliser des enquêtes de satisfaction auprès des clients
• Collaboration en interne et externe  
• Participer activement à des forums internes avec les autres départements afin de partager les soucis rencontrés par les clients (trouver ensemble des solutions)

 

 

Varied Executive Support function in an International Market Leading company located in Groot Bijgaarden.Opportunity to take on responsability, organise and improve processes + make the lives of the Executive Manager Board easier!

• Day-to-day secretarial support and administration
• Daily encoding
• Contacts with the clients: phone & mail correspondence
• Files/ projects and issues/questions follow up
• You take care of the billing and credit notes
• You manage Word & Excel files

You have at least 1 year of experience as Receptionist?You have an excellent level in French and English and good command of Dutch?Do you enjoy multi-tasking and human contact?

This opportunity is for you!

Client Details

My client is an international law firm, located in the centre of Brussels.

Their offices are accessible by public transport.

Description

As an office assistant/receptionist :

• You will support the HR Manager in organizing team events including the annual ski weekend and the monthly drink and lunch;
• You will bring new ideas, coordinate the events with suppliers and the team;
• You are the point of contact for the facility services; you arrange necessary repairs, coordinate internal moves, ensure an inviting workplace for new colleagues, you manage the electric charging stations;
• You are the contact person for the building manager and subtenant; collaborate on various projects.

.My client is a major player in the banking software sector based in Brussels and Louvain la Neuve and they are looking for an IT Business Functional Consultant (Java , SQL, FR/ NL).

Als nieuwe collega zal je nauwe contacten onderhouden met onze Nederlandstalige makelaars.Je krijgt te maken met schadegevallen in zeer diverse domeinen: je analyseert de situatie en je onderneemt de nodige stappen om tot een snelle oplossing te komen.

Organisation and department descriptionA growing and dynamic IT company with about 60 employees.We provide IT managed services to our clients with a select range of solutions.

Our client is a main provider of software developing services in the transport industry, based in Brussels with offices close to a main railway station...Job Description :..

Our client is a main provider of software developing services in the transport industry, based in Brussels with offices close to a main railway station...Job Description :..

Our client is a main provider of software developing services in the transport industry, based in Brussels with offices close to a main railway station...Job Description :..

Robert Walters Brussels is growing!

You have a commercial drive, and you want to have an impact on people's lives while evolving in a company where collaboration is key?Then the role of Recruitment Consultant is for you!

As a specialised Recruitment agency, Robert Walters can offer you an exhilarating career path with a lot of successes and growth.We are looking to expand our teams in the Brussels's office, and you might just have what we are looking for!

As a Recruitment Consultant, you'll join a team specialised in Finance, Banking, Engineering, or Interim Management profiles.You will handle the recruitment process from beginning to end, being an adviser for both clients and candidates.

• Identify business opportunities by speaking to clients and candidates
• Source, select and match candidates with appropriate roles
• Build strong relationships and develop a good understanding of each client
• Manage client roles, including by writing and placing job ads
• Arrange interviews, ensuring candidates are fully briefed and provide regular communications and feedback
• Organise and attend meetings with prospective clients as well as developing existing relationships
• Approach proactively new clients to unlock businesses

Robert Walters Brussels is growing!

You have a commercial drive, and you want to have an impact on people's lives while evolving in a company where collaboration is key?Then the role of Recruitment Consultant is for you!

As a specialised Recruitment agency, Robert Walters can offer you an exhilarating career path with a lot of successes and growth.We are looking to expand our teams in the Brussels's office, and you might just have what we are looking for!

As a Recruitment Consultant, you'll join a team specialised in Finance, Banking, Engineering, or Interim Management profiles.You will handle the recruitment process from beginning to end, being an adviser for both clients and candidates.

• Identify business opportunities by speaking to clients and candidates
• Source, select and match candidates with appropriate roles
• Build strong relationships and develop a good understanding of each client
• Manage client roles, including by writing and placing job ads
• Arrange interviews, ensuring candidates are fully briefed and provide regular communications and feedback
• Organise and attend meetings with prospective clients as well as developing existing relationships
• Approach proactively new clients to unlock businesses