The Order Manager oversees the processing and fulfillment of customer orders, ensuring accuracy and efficiency throughout the entire order cycle.
Client Details
Our client is a global leader in paints, coatings, and speciality chemicals, committed to delivering innovative solutions that enhance surfaces and protect environments.
Description
- Managing the end-to-end order processing cycle, from order entry to shipment and delivery.
- Ensuring accuracy and completeness of orders, including verifying pricing, quantities, and customer details.
- Coordinating with internal teams such as sales, logistics, and inventory management to fulfil orders efficiently.
- Resolving any order-related issues or discrepancies, such as inventory shortages or shipping delays.
- Communicating with customers regarding order status, delivery schedules, and any issues or concerns.
- Monitoring and analyzing order trends, identifying opportunities for process improvements.
- Maintaining accurate records and documentation related to orders, shipments, and customer communications.
- Implementing and enforcing order management policies and procedures to ensure compliance and efficiency.