2498 jobs voor support manager gevonden

This role in the PMO organization is supporting the PPM (Project and Portfolio Management) tool and processes in Patient Supply and QA with as main purpose to build & maintain visibility on the Patient Supply & QA projects and programs, their activities, major deliverables, timings, resources and budget on the mid and long term.The role will need strong relationships with Integrate IT & R&D teams, as well as with Finance and HR.Responsibilities.

Robert Half is currently recruiting an IT support & asset management specialist to join a company in the logistic sector.

Our client is located in region Flemish Brabant.

The scope of responsibilities for this job include:

Equipment & Asset Management

• Oversee the management and tracking of small IT equipment and assets.
• Onboard, stage, and prepare laptops and other IT equipment for new hires, ensuring a timely distribution process.
• Maintain and manage the laptop replacement program, including coordinating follow-ups with staff and IT departments.
• Order and manage printer toner and ensure printers remain operational in the office.

Technical Support

• Provide daily technical support to head office staff with a focus on delivering VIP support for executives.
• Act as the primary liaison with the service desk vendor on-site (Tuesdays and Thursdays), ensuring follow-ups on open tasks and coordinating ongoing communication.
• Monitor, analyze, and escalate IT tickets through the ticketing system while delivering troubleshooting and resolution services, as needed.
• Ensure all meeting room technology and equipment are functional and ready for use (e.g., monitors, conferencing tools).

Projects and Additional Responsibilities

• Participate in IT projects such as acquisitions, new office builds, and other relevant initiatives.
• Collaborate with cross-functional teams to address IT-related needs and resolve issues across the organization.
• Maintain a high standard of support while working well under pressure and managing multiple priorities.

Contexte du poste

Dans le cadre du remplacement de son Manager Support & Operations, notre client recherche un profil expérimenté ayant une forte expertise technique et une solide expérience en management.Vous prendrez en charge une équipe de 6 personnes (2 seniors et 4 juniors) en charge du support applicatif et opérationnel de niveau 1 et 2.

Ce poste est clé pour assurer la stabilité des équipes et garantir un haut niveau de qualité de service.Il nécessite une forte capacité d'analyse, un esprit orienté solutions et une approche structurée pour optimiser les processus de support.

Missions principalesGestion de l'équipe & organisation du support

• Encadrer, coacher et faire monter en compétence l'équipe (support applicatif ).
• Mettre en place une structure claire pour optimiser la gestion des tickets et assurer un suivi rigoureux des incidents.
• Gérer les priorités, en s'assurant que les incidents critiques sont traités efficacement.
• Améliorer la maturité des processus et la gestion des tickets.
• Veiller à ce que chaque membre de l'équipe soit formé aux outils.

Pilotage des opérations & amélioration continue

• Assurer le bon fonctionnement du support et intervenir sur les incidents techniques complexes lorsque nécessaire.
• Identifier les points de blocage et proposer des actions correctives.
• Analyser les incidents récurrents et mettre en place des solutions durables.
• Assurer une communication efficace avec les équipes IT transverses (Managers IT, etc.).
• Rédiger des comptes rendus et rapports sur l'activité du support.

Approche technique & résolution des incidents

• Être un référent technique pour les équipes et intervenir directement en cas de panne critique.
• Trouver les causes techniques profondes des incidents pour éviter leur récurrence.
• Participer à l'évolution des outils et processus internes pour améliorer l'efficacité du support.
• Assurer la montée en compétence des équipes sur des technologies spécifiques.

 

Our Belgian client, a key player in the retail sector, stands out for its innovative approach and commitment to customer experienceJobomschrijving.Manage and lead a team of 10 employees responsible for technical support .

Support Engineer : RoleBuild and maintain a solutions knowledge base, define and configure incident templates, business rules, and categories to optimize helpdesk operations.Provide first line curative support, ensuring proper installation, configuration, and hardening of workstations and IT equipment according to security policies.Report on support operations, suggest corrective actions, and document all support related procedures.Coordinate the acquisition, installation, and commissioning of IT equipment, manage inventory, and oversee mobile and landline availability per the mobile policy.Process and track IT support tickets, providing on site and remote assistance, and ensuring proper operation of IT equipment.Manage hardware procurement, inventory, and configuration (PCs, Vo.IP, printers, smartphones), including decommissioning and data destruction.Oversee mobile fleet management, liaise with telecom suppliers, and handle repairs and software configurations for mobile devices.Conduct annual inventory, track IT assets, calculate hardware replacement budgets, and manage CMDB updates.Implement security measures including GPO creation, MFA, Bit.

Purpose of the Job:

The HR Assistant supports the HR Department by handling administrative tasks, facilitating communication, and providing project assistance to ensure smooth operations.This role involves coordinating meetings, managing contracts, and supporting HR processes, contributing to the overall effectiveness of the team.

Responsibilities:

• Administration: Maintain organisational charts, coordinate internal and external meetings, manage contracts, follow up on invoices, and manage HR budgets and forecasts.
• Learning & Development: Assist with organising training programs, identifying training needs, and coordinating employee recognition events.
• Project Support: Provide administrative support for HR projects and ensure timely execution.
• Communication: Update the HR intranet, manage internal HR communication, and assist in organising employee/member meetings.
• HR Staff Meetings: Coordinate logistics, prepare agendas, and take minutes during HR staff meetings.
• Onboarding: Ensure all preparations are made for new hires, including setting up workstations and providing welcome support on their first day.
• Employment Contracts: Proofread employment contracts for accuracy and compliance with regulations.
• Internship Contracts: Draft and manage internship contracts and liaise with universities to coordinate placements.

You will act as a crucial link between 2nd and 3rd level engineers, helping to drive continuous improvements in IT processes and infrastructure.Key ResponsibilitiesTechnical Support:Provide on site and remote support, resolving issues efficiently and documenting solutions in a comprehensive knowledge base.Process helpdesk tickets and communicate with users to ensure timely resolution.System & Hardware Management:Install, configure, and secure hardware (PCs, Vo.IP phones, printers, smartphones) following the client's security protocols, including the setup of GPO, MFA, Bit.

.Management & Operations: Overseeing execution, compliance, and service quality..Expert Staffing Solutions.Serco will deploy professionals across multiple disciplines to ensure efficient operations:.

Heb je ervaring in Sales Support en kan je relevante prestaties als teamleader of coördinator voor de dag leggen?Dan ben jij wellicht de Sales Support Coördinator die wij zoeken!Jouw takenpakket als Sales Support Coördinator DACH:In deze rol leidt je de dagelijkse werking van het Sales Support team voor de DACH regio (Duitsland, Oostenrijk en Zwitserland) in goede banen.

.Incident Management:..Request Management:. .Presence between 08:00 and 17:00 for the IT Corner (on site workstation support) .

Are you an IT professional with a passion for broadcast technology?Do you excel in troubleshooting, customer support, and technical problem-solving?Join us!

Role

As a System Engineer, you will provide technical support and expertise for a wide range of IT-based broadcast systems, including core video servers, user interfaces, and media contribution platforms.This customer-facing role requires strong troubleshooting skills, collaboration with internal teams, and a commitment to delivering top-tier support.

Key Responsibilities

• Provide technical support via email and phone for customers, project engineers, and internal teams.
• Troubleshoot and diagnose system issues, offering solutions and workarounds.
• Manage customer expectations regarding response times and issue resolution.
• Collaborate with the Tier-3 support team to resolve complex technical challenges.
• Offer product feedback to improve system reliability and enhance user experience.
• Assist the project engineering team during field deployments and installations.
• Develop and maintain technical documentation to enhance support processes.

• Provide administrative support, managing documents and tracking global support tasks.

   

Support facility and wellbeing management..Coordinate logistics for events..

Summary.To accelerate the growth of our business, an opportunity has arisen for a FP&A business Partner to support financial planning, budgeting, forecasting and performance analysis.

Ensure order processing and tracking, manage logistics documentation, and provide high quality customer service.You will play a key role in ensuring smooth operations and customer satisfaction.

Liaison with other Unit officers regarding the logistics of funded project activities .Plan and organise logistics for Project Delivery & Data unit activities (internal and external meetings projects meetings, conference calls, workshops, events, etc.) .

Liaison with other Unit officers regarding the logistics of funded project activities .Plan and organise logistics for Project Delivery & Data unit activities (internal and external meetings projects meetings, conference calls, workshops, events, etc.) .

Compensation & Benefits Support payroll preparation, administer benefits and flex plan and assist with budget preparation..Recruitment & Onboarding Assist in job postings, maintain candidate database, pre screen candidates, schedule interviews, and manage employee onboarding..

Communication support.Meetings planning, logistics preparations, minutes sharing with staff..Support Social Investments plan and track execution..Events preparation support : staff party, Family Day,..

Our client is an international company headquartered in the Antwerpen region with over 30 years of experience at the international scale.They are looking for an IT Project Manager acting as a primary stakeholder in project coordination (applications and infrastructure) as well as technologies related to SAP within the company.JobomschrijvingThe IT Project Manager is a key stakeholder in project coordination concerning all IT related matters within the company.

Hierbij behandel je issues met hardware, software, printers, telefonie en netwerkverbindingen..Je zorgt dat alle oproepen zorgvuldig gelogd, toegewezen en beantwoord worden, dit binnen vooropgestelde standaarden, procedure’s en SLA’s..

Support facility and wellbeing management..Coordinate logistics for events..Our client is seeking an enthusiastic and creative Facility Officer to support the overall efficient management..We are looking for someone who:.

Project management: Manage priorities for CRM development and implementation in close collaboration with technical teams (IT, development, etc.).Conditions.

As an Executive Assistant at this dynamic international design company, you will support C-level executives with agenda and travel management, office operations, event coordination, and project support.You will also act as a key point of contact for stakeholders, providing proactive administrative support.

Bedrijfsomschrijving

Our client is a dynamic, family-oriented international design and creative company based in Brussels, conveniently located near the train station and easily accessible by metro.You'll be supporting C-level executives working on exciting international projects in a fast-paced, creative environment.

Omschrijving

As an Executive Assistant, you will be a key support for the C-level team, ensuring the smooth operation of their daily activities and assisting with a variety of creative and administrative tasks, including:

• Agenda & Travel Management: Organizing schedules and travel arrangements, ensuring everything is in place for smooth and efficient operations.
• Office Management: Overseeing the day-to-day office activities and ensuring the team has all the resources they need to succeed.
• Event & Meeting Coordination: Organizing creative meetings, team events, and client presentations, both locally and internationally.
• Administrative Support: Preparing reports, presentations, managing emails and calls.
• Project Coordination: Assisting in the planning and coordination of creative projects, ensuring timelines and deliverables are met.

Waaruit bestaat jouw takenpakket als sales support medewerker?

• Je bent de rechterhand van onze Sales Manager: samen boog je je over accountplannen (zowel korte als lange termijn), berekeningen, prijzen en aanbiedingen.
• Deals sluiten?Jij zorgt voor een vlotte afhandeling, van het eerste contact tot de finishlijn!
• Als sales support medewerker ben je het aanspreekpunt voor onze klanten: je verwerkt bestellingen, zorgt voor een tijdige levering en beantwoordt al hun vragen met de glimlach.
• Je bent een kei in administratie: je beheert klantcontracten, verzorgt de communicatie rond verkoopprognoses en zorgt ervoor dat alles tot in de puntjes klopt.
• Problemen?Jij lost ze op!Je bent verantwoordelijk voor het snel en efficiënt aanpakken van orderproblemen en verwerkingsfouten.

Erkenningsnummer: VG599/BUOSAP

As a generalist, you will be responsible for daily support and assistance to our staff, support for Dynamics 365, and managing small IT projects.

Liaison with other Unit officers regarding the logistics of funded project activities .Plan and organise logistics for Project Delivery & Data unit activities (internal and external meetings projects meetings, conference calls, workshops, events, etc.) .

Assist with software installations, updates, and configurations...

As an Executive Assistant at this dynamic international design company, you will support C-level executives with agenda and travel management, office operations, event coordination, and project support.You will also act as a key point of contact for stakeholders, providing proactive administrative support.

Client Details

Our client is a dynamic, family-oriented international design and creative company based in Brussels, conveniently located near the train station and easily accessible by metro.You'll be supporting C-level executives working on exciting international projects in a fast-paced, creative environment.

Description

As an Executive Assistant, you will be a key support for the C-level team, ensuring the smooth operation of their daily activities and assisting with a variety of creative and administrative tasks, including:

• Agenda & Travel Management: Organizing schedules and travel arrangements, ensuring everything is in place for smooth and efficient operations.
• Office Management: Overseeing the day-to-day office activities and ensuring the team has all the resources they need to succeed.
• Event & Meeting Coordination: Organizing creative meetings, team events, and client presentations, both locally and internationally.
• Administrative Support: Preparing reports, presentations, managing emails and calls.
• Project Coordination: Assisting in the planning and coordination of creative projects, ensuring timelines and deliverables are met.