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IT Support & Asset Management

Robert Half in GROOT-BIJGAARDEN
Vaste jobs
Online sinds 15 maa. 2025

Robert Half is currently recruiting an IT support & asset management specialist to join a company in the logistic sector.

Our client is located in region Flemish Brabant.

The scope of responsibilities for this job include:

Equipment & Asset Management

  • Oversee the management and tracking of small IT equipment and assets.
  • Onboard, stage, and prepare laptops and other IT equipment for new hires, ensuring a timely distribution process.
  • Maintain and manage the laptop replacement program, including coordinating follow-ups with staff and IT departments.
  • Order and manage printer toner and ensure printers remain operational in the office.

Technical Support

  • Provide daily technical support to head office staff with a focus on delivering VIP support for executives.
  • Act as the primary liaison with the service desk vendor on-site (Tuesdays and Thursdays), ensuring follow-ups on open tasks and coordinating ongoing communication.
  • Monitor, analyze, and escalate IT tickets through the ticketing system while delivering troubleshooting and resolution services, as needed.
  • Ensure all meeting room technology and equipment are functional and ready for use (e.g., monitors, conferencing tools).

Projects and Additional Responsibilities

  • Participate in IT projects such as acquisitions, new office builds, and other relevant initiatives.
  • Collaborate with cross-functional teams to address IT-related needs and resolve issues across the organization.
  • Maintain a high standard of support while working well under pressure and managing multiple priorities.

Manager Support & Operations

Oliver James Associates in BRUSSEL
Vaste jobs
Online sinds 17 feb. 2025 - gewijzigd sinds 11 maa. 2025
Contexte du poste

Dans le cadre du remplacement de son Manager Support & Operations, notre client recherche un profil expérimenté ayant une forte expertise technique et une solide expérience en management.Vous prendrez en charge une équipe de 6 personnes (2 seniors et 4 juniors) en charge du support applicatif et opérationnel de niveau 1 et 2.

Ce poste est clé pour assurer la stabilité des équipes et garantir un haut niveau de qualité de service.Il nécessite une forte capacité d'analyse, un esprit orienté solutions et une approche structurée pour optimiser les processus de support.

Missions principalesGestion de l'équipe & organisation du support
  • Encadrer, coacher et faire monter en compétence l'équipe (support applicatif ).
  • Mettre en place une structure claire pour optimiser la gestion des tickets et assurer un suivi rigoureux des incidents.
  • Gérer les priorités, en s'assurant que les incidents critiques sont traités efficacement.
  • Améliorer la maturité des processus et la gestion des tickets.
  • Veiller à ce que chaque membre de l'équipe soit formé aux outils.
Pilotage des opérations & amélioration continue
  • Assurer le bon fonctionnement du support et intervenir sur les incidents techniques complexes lorsque nécessaire.
  • Identifier les points de blocage et proposer des actions correctives.
  • Analyser les incidents récurrents et mettre en place des solutions durables.
  • Assurer une communication efficace avec les équipes IT transverses (Managers IT, etc.).
  • Rédiger des comptes rendus et rapports sur l'activité du support.
Approche technique & résolution des incidents
  • Être un référent technique pour les équipes et intervenir directement en cas de panne critique.
  • Trouver les causes techniques profondes des incidents pour éviter leur récurrence.
  • Participer à l'évolution des outils et processus internes pour améliorer l'efficacité du support.
  • Assurer la montée en compétence des équipes sur des technologies spécifiques.
 

Executive Assistant - (M/F/X) - Brussels

PAGE PERSONNEL in BRUSSEL
Tijdelijke jobs
Online sinds 18 maa. 2025

As an Executive Assistant at this dynamic international design company, you will support C-level executives with agenda and travel management, office operations, event coordination, and project support.You will also act as a key point of contact for stakeholders, providing proactive administrative support.

Bedrijfsomschrijving

Our client is a dynamic, family-oriented international design and creative company based in Brussels, conveniently located near the train station and easily accessible by metro.You'll be supporting C-level executives working on exciting international projects in a fast-paced, creative environment.

Omschrijving

As an Executive Assistant, you will be a key support for the C-level team, ensuring the smooth operation of their daily activities and assisting with a variety of creative and administrative tasks, including:

  • Agenda & Travel Management: Organizing schedules and travel arrangements, ensuring everything is in place for smooth and efficient operations.
  • Office Management: Overseeing the day-to-day office activities and ensuring the team has all the resources they need to succeed.
  • Event & Meeting Coordination: Organizing creative meetings, team events, and client presentations, both locally and internationally.
  • Administrative Support: Preparing reports, presentations, managing emails and calls.
  • Project Coordination: Assisting in the planning and coordination of creative projects, ensuring timelines and deliverables are met.

Executive Assistant - (M/F/X) - Brussels

PAGE PERSONNEL in BRUSSEL
Tijdelijke jobs
Online sinds 26 feb. 2025

As an Executive Assistant at this dynamic international design company, you will support C-level executives with agenda and travel management, office operations, event coordination, and project support.You will also act as a key point of contact for stakeholders, providing proactive administrative support.

Client Details

Our client is a dynamic, family-oriented international design and creative company based in Brussels, conveniently located near the train station and easily accessible by metro.You'll be supporting C-level executives working on exciting international projects in a fast-paced, creative environment.

Description

As an Executive Assistant, you will be a key support for the C-level team, ensuring the smooth operation of their daily activities and assisting with a variety of creative and administrative tasks, including:

  • Agenda & Travel Management: Organizing schedules and travel arrangements, ensuring everything is in place for smooth and efficient operations.
  • Office Management: Overseeing the day-to-day office activities and ensuring the team has all the resources they need to succeed.
  • Event & Meeting Coordination: Organizing creative meetings, team events, and client presentations, both locally and internationally.
  • Administrative Support: Preparing reports, presentations, managing emails and calls.
  • Project Coordination: Assisting in the planning and coordination of creative projects, ensuring timelines and deliverables are met.