2934 jobs voor support manager gevonden

Our client provides exclusive digital technologies, training and support for an American multinational manufacturer (food and veterinary services).They are operating in more than 80 countries..

Als operations support manager volg je de globale en strategische doelstellingen van het bedrijf op, voornamelijk door analyse en het geven van operationele support.De operations support manager ondersteunt de general manager in een brede waaier van gebieden:

Takenpakket:

• Bieden van administratieve en operationele ondersteuning aan de directie en operationele managers.Zorgen dat alles correct wordt voltooid en voldoet aan de vereisten: dossierbeheer, vergaderverslagen, voorstellen uitwerken, etc.
• Zorgen voor de optimale coördinatie tussen de verschillende afdelingen - zodoende een vlotte samenwerking te hebben.
• Inspelen op de behoeften van belanghebbenden door specifieke projecten en initiatieven uit te voeren.
• Eerste aanspreekpunt voor externe organisaties en medewerkers van ICO: reageren op algemene vragen en hen doorverwijzen indien nodig.
• Het bijwonen van relevante vergaderingen, conferenties en workshops.Het schrijven van samenvattingen, notities of rapporten voor interne verspreiding.
• Assisteren bij de voorbereiding van externe vergaderingen en presentaties.
• Budgettering: identificeren en reageren op de behoeften van de firma.
• KPI-opvolging.
• etc 

The administrative Support for our Program Office is responsible for the centralized administrative support throughout all programs within the Department..Accountabilities.1.Contract Management.

Zwijndrecht | IT infrastructure | NL-ENG | International organization | Fulltime | Company car | 1099443

Your new employer

For one of its good clients, an international player within petrochemicals, Hays Antwerp is urgently looking for a Technical Support Team Lead to join the IT team.This is a full-time position with permanent contract.

Your new role

• You are responsible for overseeing the day-to-day operations of the Technical Support Team.
• You act as a senior agent who will drive customer satisfaction through customer support.
• Providing direct supervision of the technical support staff which may include: recruitment, evaluations, and disciplinary actions.
• You act as a mentor and provide oversight, coaching, and training to technical support staff.
• Recording and tracking team SLAs (Service Level Agreements) and workflows are part of the role.
• You are the point of contact when it comes to technical escalations.
• You provide support where needed for both internal and external customers, including after hour support.
• Clearly communicate escalated issues via daily management meetings and report to Defect Manager.
• Manage and report on all incoming technical support inquiries.
• On-board all new technical support team members.
• You are responsible of assisting the creation of the team KPIs as well as monitoring and report results.
• This role allows you to travel globally to on-site projects.
• You are actively involved with the operational delivery and QA if required for new product and feature releases.
• You monitor team performance and report on metrics.
• You create and review working hours for Support Billing.
• Ensuring that all customer inquiries and issues are solved correctly and in a prompt and professional manner.
• Work to create any relevant support material for the team.
• Provide a feedback loop to wider staff and customers on resolved and in progress problems and incidents.
• Implement any necessary preventive measures to reduce customer faults and issues.
• Review all technical support related processes and documentation for continuous improvement.

Are you strong in administrative and organizing tasks? Are you able to multitask and prioritize? Do you have an excellent knowlegde of English?

Your new employerFor one of its good clients, an international player within petrochemicals, Hays Antwerp is urgently looking for a Technical Support Team Lead to join the IT team.This is a full time position with a permanent contract.The working conditionsOur client is an international company located in Zwijndrecht and is looking for an experienced Technical Support Team Lead.

As our IT Support Intern, you will provide technical assistance to users on location, via the telephone, and/or via our communication system.At times, you will also enter calls into the department support call tracking database/system.

Utilizing basic technical knowledge, as the IT Support Intern, you will assist the team in supporting and handling basic issues with hardware, software, and related equipment.You will also be expected to escalate more complex support issues to the team supervisor/s.

The following will be your key responsibilities:

• Hardware installations / setting up desks for new employees, transfers, etc.

• OS (Operating System) / Software deployment tasks.

• Procurement task management of ICT hardware.

• Ticket system handling (Service Now), responding, follow-up, etc.

As our IT Support Intern, you will provide technical assistance to users on location, via the telephone, and/or via our communication system.At times, you will also enter calls into the department support call tracking database/system.

Utilizing basic technical knowledge, as the IT Support Intern, you will assist the team in supporting and handling basic issues with hardware, software, and related equipment.You will also be expected to escalate more complex support issues to the team supervisor/s.

The following will be your key responsibilities:

• Hardware installations / setting up desks for new employees, transfers, etc.

• OS (Operating System) / Software deployment tasks.

• Procurement task management of ICT hardware.

• Ticket system handling (Service Now), responding, follow-up, etc.

The European AssociationJobomschrijvingDescription..

The European AssociationJobomschrijvingDescription..

Medec International is een snelgroeiend bedrijf gespecialiseerd in de productie en verkoop van anesthesietoestellen, met een sterke focus op de veiligheid van de patiënt, innovatie en betrouwbaarheid..Ons hoofdkantoor is gevestigd in Aalst, maar ons bedrijf heeft een wereldwijde aanwezigheid qua verkoop..

Our client is an international association specialized in the public transports sector.They are searching for an administrative officer.JobomschrijvingMAIN DUTIES ..

NSF International is a growing global public health and safety organization.

Description:.The successful candidate will: .

Als relationship manager support ondersteun je de relationship managers in hun commerciële activiteiten en bouw je mee aan kwalitatieve, langdurige cliënten relaties.Je hebt een gevarieerd takenpakket, neemt initiatief en werkt samen mee projecten uit.

Als relationship manager support ondersteun je de relationship managers in hun commerciële activiteiten en bouw je mee aan kwalitatieve, langdurige cliënten relaties.Je hebt een gevarieerd takenpakket, neemt initiatief en werkt samen mee projecten uit.

You will be given System Engineering tasks such as setting up and managing Linux servers, providing 2nd line support, maintaining the IT infrastructure,.
You will work together with and receive support from a team of different IT professionals, each with their own specific expertise.Your focus and expertise is in the management of Linux servers and Postgres databases and the management of monitoring based on Zabbix.
You contribute to the development and automation of the hosting environment.You contribute to the daily operational management of the existing environment, mainly aimed at supporting the rollout and setup of web-based web applications.
You are flexible and help constructively find a solution that is acceptable to all stakeholders.

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Als technical support technician maak je deel uit van het technical support team en rapporteer je aan de technical support engineer of de technical support manager.Je ondersteunt de operationele uitvoering van technische taken en werkt nauw samen met de technical support engineers om ervoor te zorgen dat technische ondersteuning efficient word verleend aan verschillende afdelingen en klanten .

MAIN DUTIES                           ..

IT Application Support Engineer | Bachelor | Zorg | Kortrijk

Over de organisatie

Onze klant is een gezondheidsinstelling in de regio Kortrijk.

Over jouw nieuwe functie

Als IT Application Support Engineer kom je terecht in een team van 4 collega's binnen Application Support.Het volledige Infrastructure team bestaat uit 12 collega's.

• Je implementeert en onderhoudt (op functioneel - technisch vlak) applicaties die in de zorg worden gebruikt.
• Je werkt mee aan de uitrol van het nieuwe Elektronische Patiëntendossier
• Je hebt ervaring in de uitbouw van een datawarehouse.
• Samen met collega's heb je contact met leveranciers, gebruikers, management en zorgverleners voor de configuratie, beveiliging, performantie en documentatie van de applicaties.

Op zoek naar een job als IT Support Engineer?Dan is deze vacature helemaal jouw ding!.Als.IT Support Engineer sta je in voor de support in grote organisaties:. .Je bent het eerste aanspreekpunt voor alle IT gerelateerde vragen van de users.

As HR Manager, you will be responsible for the following aspects: ..

Als Operations.Support Manager ben je verantwoordelijk voor het volgen en ondersteunen van de.bedrijfsdoelstellingen, met een focus op vroegtijdige waarschuwing,.conflictpreventie en crisisbeheer.

Voor een dienstencheque bedrijf zijn wij op zoek naar een Sales Support regio Antwerpen.Mechelen :Heb je een passie voor werken in HR?

Our partner is a nonprofit organisation, with headquarters in Machelen, Diegem.JobomschrijvingOur partner is a not for profit organisation, dedicated to provide high quality, secure, and accessible services to millions of users across the EU and beyond As a Customer Succes Officer for the German speaking market (DACH region), you will be working at our headquarters (Diegem).You will play a pivotal role in both supporting our registrars and actively managing relationships With a customer success mindset, you will ensure satisfaction, foster long term relationships, and drive higher registration numbers Your main tasks and responsibilities will include: .

MAIN DUTIES     ..

Our partner is a not for profit organisation, dedicated to provide high quality, secure, and accessible services to millions of users across the EU and beyond.As a Customer Succes Officer for the German speaking market (DACH region), you will be working at our headquarters (Diegem).

Description..